Smart Square 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Smart Square

4.6

(19)

Pricing

Pricing available upon request

About Smart Square

Smart Square is a workforce scheduling solution designed to optimize the management of healthcare staff schedules. It offers key features such as automated scheduling, shift management, reporting and analytics, integration capabilities, credential management and forecasting. The tool's focus on compliance and data-driven decision-making supports the overall goals of healthcare organizations in maintaining regulatory standards and optimizing workforce management. The platform helps with the application of repeatable patterns, selection of shifts to build core staff schedules, posting and selection of open shifts requiring manager approval, automated and patented open shift management and incentive program.

The automated scheduling capabilities helps create optimal schedules based on various parameters such as staff availability, skill sets and patient needs. It allows for real-time adjustments, ensuring that any last-minute changes or emergencies can be managed. The shift management system of Smart Square enables staff to view, swap and request shifts through a unified platform. This feature enables employees to control their schedules, which can lead to job satisfaction and reduc...

Smart Square Screenshots

Smart Square Pricing and Plans

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Smart Square Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of Smart Square
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Appointment Scheduling
Approval Process Control
Attendance Tracking
Automated Scheduling
Availability Management
Booking Management
Budgeting/Forecasting
Calendar Sync
Class Scheduling
Compliance Management
Compliance Tracking
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Data Import/Export
Demand Forecasting
Document Storage
Drag & Drop
Employee Database
Employee Onboarding
Employee Portal
Employee Scheduling
Employee Time Tracking
Facility Scheduling
Forecasting
Labor Forecasting
Leave Tracking
Mobile Alerts
Multi-Location
Online Booking
Overtime Calculation
Predictive Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recruitment Management
Reminders
Reporting & Statistics
Resource Scheduling
Room Booking
Shift Management
Sick Leave Tracking
Skills Tracking
Task Scheduling
Third-Party Integrations
Time & Attendance
Time Off Management
Time Off Requests
Vacation/Leave Tracking
Variable Workforce
Workflow Management

Smart Square User Reviews

Overall Rating

4.6

Ratings Breakdown

63%

32%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.9

Functionality

4.4

Verified

Reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Smart Square

Over the past several years of working with Avantas on Smart Square, there have been times when we have had some concerns about functionality, ease of use, and response to issue/enhancement tickets. That being said over the past year Avantas has made a point to improve their product by listening to their customers and actually taking the feedback and implementing it into the product.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the more modernized approach Smart Square is taking with the tool. I also like the involvement we have as customers in improvements being made within the tool.

Cons:

Sometimes it seems as if the enthusiasm to release new/updated features causes an oversight in some areas which in turn causes functionality issues for the users.

Reasons for choosing Smart Square

Smart Square allowed our system to view schedules across the board. Previously we had too many groups that should be working together working separately due to the inability to view schedules.

Hanna N.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed July 2024

Effortless Schedule Management

As an employee, having a scheduling system that is both efficient and employeefriendly can make a significant difference in my work life. SmartSquare stands out as an exceptional tool that empowers employees with its user-friendly interface and innovative features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SmartSquare's intuitive mobile app and online portal make it incredibly easy to view my schedule, swap shifts with colleagues, and request time off. The clear and concise interface ensures that I am always informed about my work schedule and can plan accordingly. RealTime Notifications and Reminders: SmartSquare sends timely notifications and reminders about upcoming shifts, shift changes, and other important updates. This feature keeps me organized and prepared for my workdays, reducing the risk of missed shifts or scheduling conflicts.

Cons:

Limited Integration with Other Tools: While SmartSquare offers a range of scheduling and timeoff management features, it lacks integration with other essential tools that employees may use, such as payroll systems, HR platforms, and communication apps.

Stephanie T.

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Smart Square Pros and Cons

As an SAA, learning SS was a challenge being as though it is a robust software capable of almost anything. That said, my experience has been great and I continue learning and growing with and through our support team at Avantas and the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a SAA, the more capable the end user is with having control of their schedule is beneficial to us. The open shift program is one of those that allows the employee freedom of scheduling and the leader and us SAA benefit from not having that responsibility, plus it works great in real time.

Cons:

SS can do all necessary functions and then some as a whole, and great for the end user, but I must say is not intuitive for the leaders managing it. Simplicity has been lost in the development of the new UI in my opinion. Along with it a lot more bugs. With technology ever changing in the efforts to make software more user friendly, the new Schedule Builder has created more clicks and hidden panels to work with. It is not to say that users don't use and like many of the new features but overall do not prefer the Schedule Builder over classic, unfortunately. Of course this may not have been an issue had we had an integrated HRIS feed taking all the shift updates off of the leaders plates.

Julie B.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2022

Smart Square Superb!

I am so impressed with [SENSITIVE CONTENT] and his continued support to always be there and answer any of the questions I have. He is exceptional in customer service and helps make my experieince with Smart Square exceptional!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I highly recommend Smart Square. If you are looking for a wonderful scheduling system to balance your schedules and have a user friendly product you are going to want to obtain this product. The custom reports are beyond helpful in gettting the information you need to present to Administration for them to determine the cost of the industry to the hours of employees for comparison.

Cons:

The only true con is there are things that would make our job easier with "special features" that have not been developed yet but Smart Square Support is always willing to listen and add it to what I call the future wish list.

Vendor Response

Thank you so much for your feedback, Julie!

Replied November 2022

Debbie M.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Smart Square = Success in Labor Management

Team members like being able to see their schedules and available shifts to pick up via their mobile devices. Also the ability to submit time off to their managers and receive notification when approved. Being a multifacility healthcare system, this allows us the ability to see staffing at all facilities for best decisions for deployment of our enterprise float pool resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool provides ability to have a predictive model for nursing unit census, a staffing plan built within the system to vary staff appropriately to the volume and a interface capability to load daily actual worked hours to volume to monitor closer to real time how you are tracking to budgeted targets. We also have an Open Shift tool to post vacant shift needs for team members to see and pick up to fill the vacancies.

Cons:

You still have use of the majority of tools within Smart Square for other clinical areas such as Surgery, Imaging, etc but we have not implemented any predictive modeling for these areas. Schedules are a little more complicated in these areas, but the tool still works for them as well.

Reasons for choosing Smart Square

We had a good consulting relationship with Avantas and they were in search for a scheduling system to use and recommend to their clients. We had the opportunity to go thru the selection process with them. Initially it was Optilink, but they ended up obtaining resources to build their own system and we had input into the design of the tool.

Reasons for switching to Smart Square

2007-2008

Vendor Response

Debbie, we value your feedback and are looking forward to our continued partnership.

Replied November 2022

Andrew David Clawson C.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Smart Square Product

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I like most about the Smart Square product is the ease of functionality the tool provides our users. Allowing the team members options on ways they can schedule themselves or being able to see their schedules on the fly with a couple of presses on their cell phone.

Cons:

The only thing I can think that may be able to be improved would be the ability to re-run a report for the custom data reports section without having to select the data all over again. For example, I run a report that included over 100 units, my wish would be that I could click on a previous report that the system keeps on file, and just change the dates with the exact same items that were used in that previous report.

Vendor Response

Thank you for your feedback, Andrew.

Replied November 2022

Marla D.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Pick Smart Square

Team productivity went up with the implementation of smart square. All of the automated features in the solution make it so easy to use.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Smart Square has reporting features that are hard to find in another software solution. Our old scheduling system was a ton of manual work and we could not get the reports we needed. Our company needed a solution that could minimize the workload of our team but increase the capabilities of the solution. Smart Square provided that for us.

Cons:

New ideas can take some time to implement because they have to go through product development. When changes are made (like to the modern view), those changes were put in place for 1 or 2 features but not all. Example: as a manager once the new modern platform was put in place, certain user types had to go back the classic view to manager the schedule. It would be better for big changes like that to have it all available at the same time instead of piece mealing it together.

Reasons for switching to Smart Square

User friendly, less manual processes, better reporting

Tara C.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Smart Square Staffing System

We are able to see from a global view to the shift few staffing needs. We know that openings are being seen by team members. We are also able to make staffing decisions quickly with tools such as cancellation list when we need to downsize.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Smart Square is very easy to use and is helpful to manager to see their needs. It posts openings to team members as soon as staffing changes. It has business intelligence that helps the managers to make corrections to staffing and improve budget issues such as incidental Overtime. The monthly scheduling process is easy to follow and gives team members several ways to pick up extra time. The support is excellent. We meet with our support team biweekly to review issues which helps us stay on top any issues.

Cons:

The one feature that could be improved on is the report writer. We are able to write basic reports. At times, adding a field to a report is difficult.

Reasons for switching to Smart Square

Leadership decision

Vendor Response

Tara, we appreciate your feedback and will continue to enhance Smart Square's features.

Replied November 2022

wanda c.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed November 2022

SmartSquare-a way to simplify Scheduling and Staffing

There are settings that control shifts chosen above what is needed. Units can no longer "hide" staff. You eliminate one unit sending staff home while another has a need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can see staff on all units in real time so you are able to balance resources. There is much information about staff in one spot-date of birth, date of hire, credentials. Eliminates the manual system for incentives.Eliminates the paper system nursing units used for staff . Color coding makes identification of skills easy.

Cons:

If manual changes are made in certain settings, it affects the automated process.

Reasons for choosing Smart Square

Cost and features

Reasons for switching to Smart Square

Previous product was being eliminated

Vendor Response

Thank you, Wanda. We appreciate your feedback and continued partnership.

Replied November 2022

Kory P.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed November 2022

Healthcare Scheduling

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Smart Square is a great healthcare scheduling tool built off an online platform allowing users to access the software from anywhere in the Continental United States. The most attractive function of this software is the Open Shift Program. The Open Shift Program allows front-line staff to login, see available shifts, and select the Open Shift to work. One of the main benefits of the Open Shift Program is giving time back to the nurse leaders and automating the shift selection process.

Cons:

The biggest opportunity we face with this software is the difficulty of integration between Smart Square and our HRIS software.

Vendor Response

Thank you for your feedback, Kory. We are continuously working on enhancing Smart Square. Stay tuned.

Replied November 2022

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