WebChartMD 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if WebChartMD is right for your organization?

Our Medical Transcription Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

WebChartMD

5.0

(14)

Pricing

Pricing available upon request

About WebChartMD

WebChartMD is a medical transcription software that helps businesses in the healthcare sector manage clinical documentation and dictation workflows. The platform enables managers to eSign and automatically distribute documents among staff members.

Administrators can create accounts, define custom workflows for different dictators and assign phone IDs to manage the workforce. Additionally, WebChartMD allows teams to preview and edit documents in real-time and track transcriptions based on weeks, months or custom periods.

WebChartMD lets stakeholders track progress across documents and export files to relevant personnel.

WebChartMD Screenshots

WebChartMD Pricing and Plans

Starting price: $0.01

Free Trial

Free Version

Basic

$0.01

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

WebChartMD Features

Popular features found in Medical Transcription
Automatic Transcription
Charting
Medical Terminology Database
Speech Recognition
More features of WebChartMD
Archiving & Retention
Audio File Management
Digital Signature
Document Review
HIPAA Compliant
Real-Time Data
Reporting & Statistics
Template Management
Text Editing
Transaction History
Voice Capture
Voice Recognition
Workflow Management

WebChartMD User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.8

Customer support

5.0

Functionality

4.9

Shawna L.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

WebChartMD is an excellent transcription system!

We have many clients (50+) utilizing this transcription software and they report the ease of making edits, getting reports (multiple options), streamlined processes and work flows, and overall reliability of the software. The software works great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and has excellent support. It also has exceptional built in QA/MT functionality!

Cons:

I don't have any CONS to list. The software works great!

Reasons for choosing WebChartMD

The software is more user friendly, has an smart phone app for convenient use, allows for all modes of dictation, and reliability.

Reasons for switching to WebChartMD

We needed a more reliable and robust system.

Jada L.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

Experience with WebChartMD

I switched to WebChartMD over 10 years ago. It was so easy to switch because they were super helpful in getting all my users and clients onboard. Also, I love that there are many ways to use WebChartMD. I find that many offices have different workflows. The nice part of WebChart MD is it has been easy to have a solution for my different clients' workflows. Whenever a client has called and requested some change or addition, we have always been able to come to a solution for them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The thing I like the most about this software is I have many users who are "technically challenged". They are able to quickly learn to use WebChartMD. The customer support staff is exceptional. They are extremely responsive to both my staff and my clients. My clients always tell me how great the support staff is when they have a problem that requires their help. The support staff is extremely patient. This product does everything I need it to do to run my business efficiently.

Cons:

For my particular business, I do not have anything that I need WebChartMD to do that it does not do for me.

Reasons for choosing WebChartMD

I choose WebChartMD because of the ease of use, the many features, HIPAA compliance and the cost.

Reasons for switching to WebChartMD

It did not meet my needs and I needed a product with all the bells and whistles to meet HIPAA compliance.

Ajit K.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

Perfect solution for MTSO's

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy Setup and installation Use of MS Word to create and manage the documents Easy workflow management, Template, and line count setup

Cons:

MT level should also be handled through portal

Arvind M.

Verified reviewer

Outsourcing/ Offshoring

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

One of the best clinical documentation technology plaforms available

It has been a wonderful experience overall, and we will strongly recommend WebChartMD. Their customer support is one of the best in the industry. They are so accommodative and friendly despite being highly efficient and skillful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It offers unique feature of allowing more than one QA to review reports. I haven't heard of this from many other similar platforms, where they retrict to just one person to edit reports. Or they would force the typists to flag the report in a certain way for a second listen or so. In WebChartMD this works seamlessly. This is a huge plus. The integration with various EMR and EHR systems being used by the customers without disrupting or annoying their IT is another strength of WebChartMD. They are able to interface any of the prevalent systems.

Cons:

The line count utility for each and every user is onething that could be improved. Without giving the dollar amounts, if it can display the line count for each job/report, that would make a huge difference. Also, it must generate the line count for a QA user by taking into account the additions and corrections made by the QA user.

Kris G.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used daily for more than 2 years

Reviewed September 2022

WCMD workflow

I have been using the WebChartMD platform for over 7 years. I think the best part is that they are eager to grow and improve their product. There are updates and upgrades pushed out regularly. If you have a request on improvement or a new feature, they take it into consideration. Support staff is very knowledgeable and friendly. You are talking to employees of WebChartMD and they do whatever they can to help. There have been many updates over the last few years that have been extremely helpful and timesaving.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It is very easy and user-friendly for all levels of use within the portal. The management reporting suite is extremely useful and a huge timesaver. It is easy to personalize the display views to show exactly what you need. I can login with my smartphone to monitor the Workflow Manager folder. Can even route work to others if something comes up.

Cons:

Over the last 7 years, there has been tremendous growth with both the company and software. It keeps getting better and they have fresh ideas to keep improving their software. When I do seem to have an issue or suggestion, it will be addressed with the next update. I am looking forward to an integration with QuickBooks or other accounting software.

Jackie W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

WebChartMD Five stars!

WebChartMD is a great platform, and as I have said, very user friendly with great features and outstanding reliability. I think besides the software/platform itself being great, the people/team they have is wonderful! I can call or email if I have a question or problem, and they are always eager to help with whatever I need or want. I would highly recommend WebChartMD.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best thing about this software is the ease and reliability. In the last ten years, this software has made management of my business easy. I can route files to my employees with a click or so of a button. I can do reports by minutes, lines, facilities, employees, and many many other ways, which makes billing a snap. I can add doctors, clinics, hospitals, and make templates in a matter of minutes. Routing dictation is fabulous!

Cons:

There are honestly no cons to this software that I am aware of. I am sure someone could find cons, but at this time, I am 100% satisfied.

Donella A.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Exceptional!

The support team and executive leadership is second to none with this company. I am fortunate to have experienced several platforms or systems before WebChartMD, so I can certainly recognize their exceptionalism. They are so easy to work with and go above and beyond with all that they do!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software has boosted my team's efficiency, and my client's satisfaction. We have been able to make consistent improvements in workflow for both the client as well as the transcription team. The turnaround time on dictation has improved 75% and we are consistently providing same day, same hour sometimes, turnaround time. Our goal is to transcribe right behind the dictator!

Cons:

There are no cons. I have been happy to involved in providing enhancements that just further improve workflow for all involved.

Reasons for choosing WebChartMD

The executive leader, man in charge, was the absolute reason for choosing WebChart. We spoke the same language, still do, and I recognized quickly that he is a man who cares about this industry, the people in the industry, and is always striving to improve processes for everyone. This is important to me because my business is all about making the lives of the providers easier. They have so much on their plate with the evolution of EMR that we should always do more to help alleviate their bottlenecks. WebChartMD and MDS of Kansas are on the same page in that regard. I highly recommend WebChartMD.

Reasons for switching to WebChartMD

Moving to a cloud based platform was attractive.

Christine T.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2022

User-Friendly Transcription Platform

From meeting one with WCMD, I was impressed. The staff is incredibly knowledgeable and friendly. The platform ticked so many of my "must-have" boxes. It was easy to use, customizable, improved my teams efficiency and most of all my clients love working with WCMD. WCMD fulfilled my motto - work smarter not harder.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been in the transcription business for 20+ years and we wanted a platform that was customizable for each of our clients and even to each provider - WCMD provided us the tools to do that very successfully. This is a very user-friendly platform. We type for 100s of providers who use the platform to esign as well as 1000s of clinical staff that access the platform daily and each of them love how easy it is use. Support services are outstanding. They promptly answer phone calls and emails. The whole staff is friendly, know your account inside and out and fast to take action when action is needed.

Cons:

I have no cons to report about this platform.

Reasons for switching to WebChartMD

We wanted to provide our clients with a reliable platform that was easy to use and also was customizable to their needs and did not change their workflow.

Jackie L.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

Most reliable Portal for medical transcription

I have been using WebchartMD for 12 years. We have had an excellent business relationship. They are always striving to improve the features and request input from their business partners on what improvements are most important to us. They have helped my company provide reliable medical transcription across the U.S.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most important to my company is that it is a Word based portal that is easy to use for my MTs, QA and Provider offices, it offers 24/7 secure access to documents and is easy to set up in offices as well as at home. Documents can be edited quickly and each document offers an audit trail for each edit. It was extremely easy to integrate my medical transcription company with WebchartMD and easy to add MTs and new clients to the portal.

Cons:

Hoping they add the new feature of using cell phone for dictation that captures patient demographics for physicians

Reasons for switching to WebChartMD

We needed a central HIPAA compliant portal that both MTs and clients could access 24/7 anywhere in the U.S.

Kate M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

WebChartMD Review by Brown & Meyers, Inc.

My internal administrative staff (including myself), clients and transcriptionists absolutely love this platform. It's very user friendly. And the support staff at WebChartMD are always available to help in a very professional, expedient and professional manner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to customize the platform for each of our specific client needs. WebChartMD is also continually upgrading and adding pertinent new features to the platform so that we can better serve our clients. The WebChartMD corporate culture is extremely supportive and accommodating. And probably most importantly in our industry, the security is as good as it gets or better.

Cons:

The platform offers everything we need. There is nothing lacking.

Reasons for switching to WebChartMD

Stentel never upgraded their platform and became a dinosaur in the industry. This was extremely unacceptable to us.

Showing 1 - 10 of 14 Reviews

See All Reviews