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17hats 2026: Benefits, Features & Pricing

Wondering if 17hats is right for your organization?

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

17hats
17hats
4.4
(135)

Pricing

Starting at $15.00 per month

About 17hats

17hats is a cloud-based business management platform that helps automate the entire business process. It caters to a wide spectrum of small-scale businesses by providing them with tools that allow them to manage operations such as scheduling, billing, and meetings. It eliminates the need for any kind of paperwork.

17hats ensures that businesses primarily focus on work by automating crucial business tasks. Those who benefit the most from the platform are photographers, who have no problem handling multiple clients on a regular basis. It lets users create new leads in seconds, making it a feasible solution for turning potential customers into regular ones.

The intuitive UI helps users to instantly respond to customer queries in order to improve customer relations. It helps to remind customers about due payments, builds attractive and professional invoices, creates customized contracts, signs deals online, processes payments, and manages customer profiles.

17hats Screenshots

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17hats Pricing and Plans

Starting price: $15.00 per month
Free Trial
Free Version

Level One

$15.00

flat rate, per month

Plan includes:

  • 20 Documents* / Month
  • Free CRM Included for Life
  • One Lead Capture Form
  • One Online Scheduling Service

Level Two

$30.00

flat rate, per month

Plan includes:

  • 35 Documents* / Month
  • Basic Automation Features
  • Free CRM Included for Life
  • Three Lead Capture Form

Level Three

$60.00

flat rate, per month

Plan includes:

  • 20 Lead Capture Form
  • Advanced Automation Features
  • Free CRM Included for Life
  • Unlimited Documents* / Month
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17hats Features

  • Popular features found in Business Management
    Accounting
    Billing & Invoicing
    Client Management
    Inventory Management
    Marketing Automation
    Order Management
    Purchasing & Receiving
    Scheduling
    Task Management
    Time & Expense Tracking
    Training Management
  • More features of 17hats
    Activity Dashboard
    Appointment Scheduling
    Availability Management
    Booking Management
    Calendar Management
    Client Portal
    Contact Management
    CRM
    Customer Database
    Customizable Branding
    Customizable Fields
    Customizable Templates
    Dashboard
    Document Management
    Electronic Payments
    Financial Management
    Invoice Management
    Mobile Access
    Online Booking
    Online Payments
    Payment Processing
    Performance Metrics
    Projections
    Project Management
    Quotes/Estimates
    Real-time Scheduling
    Reminders
    Self Service Portal
    Task Scheduling
    Templates
    Time Tracking
    Workflow Management

17hats Integrations

Google Calendar
Google Calendar
Square Payments
Square Payments
PayPal
PayPal
Stripe
Stripe
Meta for Business
Meta for Business
authorize.net
authorize.net

See all 7 integrations

17hats User Reviews

Overall Rating

4.4

Ratings Breakdown

5

60%

4

27%

3

10%

2

1%

1

3%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.4

Functionality

4.2

Liz's profile

Liz A.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Why I Swear by 17hats for Running My Biz

5

Been rocking with 17hats since 2015 and, let me tell you, it’s the real deal for keeping my business smooth and sorted. The invoicing? A breeze. The support team? Superstars—they’ve got your back 24/7. I’m so into 17hats that I'm an Ambassador, I teach their workshops, have co-written their certification curriculum, and even got to show off their stuff at Shutterfest 2022! Plus, my team sets up multiple 17hats accounts for clients yearly because it’s just that good and we fully recommend the platform to everyone. If you’re running a small business and want to ditch the chaos, 17hats is your friend. It's all about making your life easier, and who doesn't want that? 10/10, would recommend—every. single. time.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Nearly everything, but specifically invoicing
Cons:
I can't think of anything that I dislike.

Read More

VR

Valentina R.

Verified reviewer

Photography

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2024

A must-have tool for every small business.

5

I've been using 17hats since 2018! Couldn't do without it, honestly. All the clients are in one place, with invoices and automatic reminders so I don't have to chase payments. Questionnaires, quotes and contracts are a daily process. Workflows make my life easier in so many ways and online scheduling is so convenient. It's a must-have tool for every small business!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the automation and how easy it is to get work done without actually being there to do everything.
Cons:
Honestly, I'm happy with it, can't find any cons. Maybe the amount of time you have to put in at the beginning to learn the platform and to set up everything. But once that's done, it's done.

Reasons for switching to 17hats

I used it for one year I think but the platform wasn't that user-friendly and I couldn't do all the things I can do with 17hats

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JP

Jennifer P.

Verified reviewer

Writing and Editing

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed February 2021

Poor Quality

1

Pretty awful. I learned of 17 hats at a convention. I am in the wedding industry and create one of a kind ceremonies for couples. After speaking with the reps, I was convinced that 17 hats would be easy and be of great help for streamlining my business. I spent at least 30 hours watching videos and inputting data, templates, questionnaires and still was not successful. It seemed to be an endless learning curve for me. I even bought the business tips videos at an additional fee thinking that would help. It was more about how to grow my business rather than helping me understand 17 hats. Once I decided to close my account, they were helpful in guiding me however, they did not ask me what they could have done better. Very disappointing.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
I liked the idea of templates, streamlining and having everything in one place.
Cons:
Where do I begin? Customer service is only via text messaging or email and response takes up to 3 hours. I cannot speak to anyone on the phone which was extremely frustrating. All the learning is through videos and I think the videos are well done, however, I prefer a more personal approach. The learning curve for me was extremely high as I am not a techy person to begin with. I even bought the additional business tips videos and that was more of a how to grow my business verses how to work with 17 hats. Eventually, I gave up because there was so much to learn. It was a complete waste of my time and money.

Read More

KE

Katie E.

Verified reviewer

Photography

Self-Employed

Used daily for more than 2 years

Review source

Reviewed August 2024

I love it! It saves my sainity!

5

I bought them over 10 years ago on the basic plan to just get myself going. And then i had a corporate job and negelected them for 5 years. Finally i went back to my business and had to do a massive cleanup due to me not organizing 17hats correctly to begin with.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It can be as simple or as complex as your business needs it to be! No flat one price fits all.
Cons:
For the longest time they didnt have an app but now they do... they dodnt have online booking but now they do... honeslty i cant think of anything..

Reasons for choosing 17hats

Honeybook didnt seem to let me change as much as i wanted to change.

Read More

cV

crystal V.

Verified reviewer

Photography

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Best all around business software

5

See above. I have been with 17hats since it began 10 years ago and while I’ve looked at out software from time to time. 17 hats has everything I need at a decent price

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love that this software has everything we need for our business. Income and expenses tracking, billing and contracts, automated reminders to clients, email templates. It has everything you need for business and customer management.
Cons:
I can’t think of any it really works great

Reasons for choosing 17hats

See above information. Great all around software

Read More

MB

Molly B.

Verified reviewer

Photography

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2022

17hats as a Photographer (solo owner)

4

In short, was drawn into the service to help cut down the number of software services and just use one service, but the cost was too high for the product I got. I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great. Overall, left feeling like I invested in a waste of money with a frustrating experience... this was my first experience using something robust and I then moved on to find other solutions.

Ratings Breakdown

5
Ease of use
2
Value for money
4
Customer support
3
Functionality
icon
Pros:
I love an all-in-one service that can combine these features: - Invoice / expense management - scheduling online for clients - CRM style contact management - workflows and templates to make my life easier - nice to look at and easy ux The idea was there but some work needed to go into the original feature development. A lot of the helpful features felt confusing and a pain to set up. Might be better now but when I used it it was such a headache I did not use a lot of the features that drew me in.
Cons:
The software is bundled up to draw you in for your one-stop shop for the list of things I stated. However, one of my biggest pet peeves with up-and-coming companies is their lack of focus to improve the functions of their initial systems in play. After their successful launch and drawing me into their somewhat expensive annual fee, I felt they kept working on new features instead of improving current features that could have used some attention for better UX. I got so frustrated with this that I left. Feeling that I was constantly being asked to spend more money on new features that I did not want.

Reasons for choosing 17hats

17hats did a great job advertising its features. It was the do-it-all software.... it just didn't pan out to be a good fit at the time. I slimmed down and used MoonInvoice which was a lot more affordable at the time, and now I'm back to needing something more robust. I'm currently using FreshBooks & DayLite CRM.

Read More

AR

Allison R.

Verified reviewer

Photography

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

I have MORE THAN 17 reason I love 17 hats!

5

I've been using 17hats for more than 5 years. It has keep my business looking professional and has kept me organized and on track. I don't miss a thing thanks to the reminders, the calendar and dashboard. I love the easy of templates and how simply I can set up a scheduling option for my clients.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love that this CRM literally has everything you would need to run a small business. The client database, bookkeeping, scheduler, invoicing, and calendar are the features I use the most. I love how organized I am thanks to 17 hats.
Cons:
I am not missing anything, it's my favorite software and I use it multiple times a day.

Reasons for choosing 17hats

The price and ease of use. I got very used to working with 17hats and now any other software seems to have so many unnecessary options.

Read More

RP

Rozalind P.

Verified reviewer

Photography

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2022

Great CRM but not my favourite

4

I was with them for years and it was good! Loved their invoicing, loved the price, loved how easy it was to set up and change things but I wished that it had a bit more personal flair that you could add. Being a creative it's so nice to be able to customize price lists and portals a bit more.

Ratings Breakdown

4
Ease of use
5
Value for money
3
Customer support
4
Functionality
icon
Pros:
being from Canada I loved that the invoices could be split up to have some items charging GST and some items charging both pst and gst within an invoice. Was my absolute favourite part of the CRM! I also liked how easy it was to set up
Cons:
It was a little clunky looking to clients and the client portal wasn't as beautiful as others I've tried.

Reasons for choosing 17hats

At the time I had a friend who had used it and had said good things so I tried it out and found it easy to set up!

Read More

Cevdet Ö.

Verified reviewer

Electrical/ Electronic Manufacturing

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed April 2023

17hats Streamlines The Business

4

Powerful tool that saves time and effort, with some drawbacks to me.

Ratings Breakdown

4
Ease of use
4
Value for money
3
Customer support
5
Functionality
icon
Pros:
17hats has an easy-to-use interface that allows you to manage all aspects of your business from a single platform. Great integrations with other business tools also.
Cons:
The platform has a steep learning curve thats wy being somoe hard to understand at first. Csutomer support should improved there might be long wait times and unhelpful responses.

Reasons for choosing 17hats

Comprehensive feature set, ease of use, automation, and integrations make me use 17hats.

Read More

VR

Verified
Reviewer

Hospitality

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Business Management Software that offers unrivaled value

5

17Hats powers my small business. From lead acquisition, to contract fulfilment, 17Hats does just about everything for me including marketing, payment collection and more. PLUS everything is automated so my time is not wasted on chasing clients or emailing hot leads.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
1. Accepts ACH Payments through Stripe (Saves me $1000's on credit card fees) 2. Marketing Automation 3. Built-in Contract Management 4. Easy to Use 5. Constantly being improved
Cons:
There are no reporting features. I have to use Zapier to link to other software

Reasons for choosing 17hats

ACH Payments was a big thing for me Cost of use

Read More

Showing 1 - 10 of 135 Reviews

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