ITarian 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $0.60 per month
About ITarian
ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets administrators remotely scan operating systems and install updates.
ITarian offers remote monitoring and management functionality, which assists professionals with keeping a track of device status, performance and active resources using built-in wizards and a centralized dashboard. Features include remote file access, audit logs, white-label capabilities, file transfer, role-based access and multiple user groups. Additionally, users can handle remote devices, mange processes and browse folders or files across connected devices.
Ticket management module in ITarian assists managers with designing custom workflows to streamline various operations such as responding to customer queries, assigning tickets to agents and escalating issues. It is available as a free version and annual subscriptions. Support is provided via phone, email, and other online measures.
ITarian Screenshots

ITarian Pricing and Plans
ITarian Basic
$0.00
Plan includes:
- PSA
ITarian Device
$1.25
Plan includes:
- RMM
ITarian Mobile
$0.60
Plan includes:
- Mobile Device Management

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ITarian Features
- Popular features found in ITSMAccess Controls/PermissionsActivity TrackingAlerts/EscalationAlerts/NotificationsConfiguration ManagementContract/License ManagementKnowledge Base ManagementRelease ManagementService CatalogService Level Agreement (SLA) ManagementSupport Ticket Management
- More features of ITarianAnti SpamAnti VirusApproval Process ControlAsset TrackingAutomatic Patch DeploymentAutomatic ScansAvailability ManagementBackup and RecoveryBandwidth MonitoringBaseline ManagerBilling & InvoicingCapacity ManagementChange ManagementCompliance ManagementCRMCustomizationDashboardDeployment ManagementDevice ManagementDiagnostic ToolsFile SharingFile TransferFirewallsFor MSPsHelp Desk ManagementIncident ManagementIntrusion Detection SystemInventory ManagementIP Address MonitoringIssue AuditingIssue ManagementIT Asset ManagementKnowledge ManagementLicense ManagementMaintenance SchedulingMobile AccessMobile Device ManagementMonitoringMulti-Channel CommunicationNetwork AnalysisNetwork MonitoringNetwork Resource ManagementPatch ManagementPatch PrioritizationPatch TestingPolicy ManagementProblem ManagementProject ManagementReal-time AlertsRemediation ManagementRemote Access/ControlRemote Monitoring & ManagementReporting/AnalyticsSchedulingSecure Data StorageServer MonitoringSimple Network Management Protocol (SNMP)Threat ResponseThreshold AlertsTicket ManagementTroubleshootingUptime ReportingVPNVulnerability Scanning
ITarian User Reviews
Overall Rating
3.8
Ratings Breakdown
5
35%
4
30%
3
22%
2
4%
1
9%
Secondary Ratings
Ease of Use
3.9
Value for money
3.3
Customer support
3.1
Functionality
3.8

Steven M.
Verified reviewer
Management Consulting
5001-10000 employees
Used daily for more than 2 years
Review sourceReviewed January 2025
Remote work well executed
5
It facilitates the remote work process with active management of good service
Ratings Breakdown
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Information Technology and Services
2-10 employees
Used daily for more than 2 years
Review sourceReviewed October 2019
Fantastic products & Support
5
Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.
Ratings Breakdown
Reasons for choosing ITarian
better software/products and support was better
Reasons for switching to ITarian
Solarwinds was buggy and viper didn't do what we wanted it too. Support was too slow
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Chris K.
Verified reviewer
Information Technology and Services
2-10 employees
Used weekly for more than 2 years
Review sourceReviewed December 2025
a Decent Start for a RMM and ticketing
3
when I was first starting my MSP it was exactly what I needed. as I grew I found it did not have the features I needed and that if I was going to have to start paying for it anyway I could get a better product for the money
Ratings Breakdown
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Chris M.
Verified reviewer
Real Estate
201-500 employees
Used daily for more than 2 years
Review sourceReviewed April 2021
Exacta Review of ITarian
5
Very good. We will not be moving on from them in the forseeable future.
Ratings Breakdown
Reasons for choosing ITarian
It was free at the time of implementation and showed us it had everything to offer.
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Retail
11-50 employees
Used daily for less than 2 years
Review sourceReviewed December 2024
Basic rmm but really easy to setup
4
Ive use it to manage our computer, tablets and phone from our business and I really appreciate intuitive interface for remote support and configuration.
Ratings Breakdown
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Steven Z.
Verified reviewer
Construction
51-200 employees
Used daily for more than 2 years
Review sourceReviewed June 2025
Absolutely unacceptable behavior from iTarian
1
We’ve been using iTarian for some time to manage hundreds of endpoints, but a recent incident has left us seriously reconsidering our relationship with this company. Due to what appears to be a clear internal accounting error on their side, they accused us of being late on a $192 payment—a payment that had already been made and is marked as paid in their own billing system. Without any proper verification or due diligence, they froze our account and—unbelievably—broadcasted a message across hundreds of our managed endpoints, potentially damaging our credibility with clients and creating unnecessary alarm across the board. We were only able to resolve the situation after providing a copy of our own credit card invoice, even though their own payment portal reflected that the bill had been settled. This level of recklessness and lack of internal coordination is staggering. It's one thing to make a mistake—it’s another to broadcast that mistake to every one of your customer's clients without verifying facts. If you value stability, professionalism, and your reputation, think twice before relying on iTarian. We expected a reliable partner, not one that causes chaos over their own billing oversight.
Ratings Breakdown
Reasons for choosing ITarian
Free endpoint by the time we signup, Ninja one does not have a ticketing system at the time.
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john c.
Verified reviewer
Information Technology and Services
2-10 employees
Used monthly for less than 2 years
Review sourceReviewed January 2024
Why I quit using Itarian
2
Support non existent. Do not keep their promises (free for 50 or less clients).
Ratings Breakdown
Reasons for switching to ITarian
LogMeIn way WAY to expensive. They kept raising the prices every year to where we couldn't afford it anymore. They also did not keep their promise of free for 50 clients or less.
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Thomas C.
Verified reviewer
Plastics
10000+ employees
Used daily for more than 2 years
Review sourceReviewed July 2024
It allows me to have an efficient jo
5
It gives me greater comfort in working remotely from home, having all the tools at hand, without anything preventing me from working correctly.
Ratings Breakdown
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Fabrizio A.
Verified reviewer
Information Technology and Services
2-10 employees
Used daily for less than 2 years
Review sourceReviewed August 2024
ITarian for management and helpdesk
4
I use ITarian for work, to remote connect for troubleshoot and helpdesk but also to reach my office computer when I am abroad. It's easy to use and you can also transfer files and choose which monitor should be displayed if the peer has 2+ monitors; I highly recommend to set login with 2FA for better security.
Ratings Breakdown
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Alexia F.
Verified reviewer
Consumer Electronics
11-50 employees
Used daily for more than 2 years
Review sourceReviewed September 2024
ITarian helps me manage my IT tasks more efficiently and keep my systems running smoothly.
3
Ratings Breakdown
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