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DDMSPLUS

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DDMSPLUS 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

DDMSPLUS
DDMSPLUS
3.8
(12)

Pricing

Pricing available upon request

About DDMSPLUS

DDMSPLUS is cloud-based ERP software for independent office products dealers that positions them to compete and win against big-box retailers and online channels. We built the software specifically for the industry to help streamline daily operations, handle vertical markets, and manage multiple locations using a single solution. DDMSPLUS helps dealers use time and resources efficiently so they can focus on growing their businesses.

DDMSPLUS Screenshots

0
0

DDMSPLUS Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    DDMSPLUS Features

    • Popular features found in CRM
      Calendar Management
      Customer Journey Mapping
      Email Management
      Quotes/Estimates
      Reporting/Analytics
      Sales Pipeline Management
      Segmentation
      Task Management
      Territory Management
      Workflow Management
    • More features of DDMSPLUS
      Activity Dashboard
      Alerts/Notifications
      API
      Campaign Management
      CRM
      Customizable Branding
      Customizable Templates
      Data Security
      Data Synchronization
      eCommerce Management
      Electronic Payments
      Email Marketing
      Financial Reporting
      Inventory Management
      Inventory Optimization
      Inventory Tracking
      Kitting
      Mobile Access
      Multi-Channel Management
      Multi-Location
      Order Management
      Product Identification
      Purchase Order Management
      Real-Time Data
      Reporting & Statistics
      Retail Inventory Management
      Returns Management
      Shipping Management
      Social Media Integration
      Third-Party Integrations

    DDMSPLUS User Reviews

    Overall Rating

    3.8

    Ratings Breakdown

    5

    25%

    4

    42%

    3

    25%

    2

    8%

    1

    0%

    Secondary Ratings

    Ease of Use

    3.7

    Value for money

    3.6

    Customer support

    4.0

    Functionality

    4.1

    RT

    Robert T.

    Verified reviewer

    Retail

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2022

    ERP to advance your business.

    4

    I have been with DDMS software with 5 companies starting in 1989. I currently work with 3 dealers in 3 different states to make sure that DDMS works for the way they do business. It allows for growth of business without the need to add on additional support staff. The website works to reduce the customer service employee count. The first dealer I worked with went from 23 employees doing 4 million a year to 14 employees doing 6 million a year. It might seem expensive, but if you consider the cost of one employee, the software pays for itself.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    This software will work with the way you do business, not force you to change the way you do business to work with the software.
    Cons:
    There are several things now that you must have ECI do that use to be simple I.T. fixes. On Level 3 you can not set up your own users. You can not set up your own printers. Access to the data has become more complicated. These might be features that they fix going forward, as level 3 is the latest feature rich environment.

    Reasons for choosing DDMSPLUS

    DDMS was the most advanced office products software in the market. Still today it is one of the most flexible and robust software packages for any retail distribution company.

    Read More

    JL

    John L.

    Verified reviewer

    Business Supplies and Equipment

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    Great package, but service response times could improve

    5

    Generally it is faster.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    5
    Functionality
    icon
    Pros:
    We run our entire business, website, accounting, orders, purchasing, payroll, on this package, and have for years. Yet there are still parts we don't use because of unfamiliarity with every facet. Generally quite pleased.
    Cons:
    Sometimes it takes a long time to get a response from service if we go through the portal. I'm still waiting on a response from a call from a week ago. Also, moving to DDMSPlus required more integration, such as with credit cards, that we could have done without. We were happy with our existing system of handling credit cards, and were told we didn't have to change that, until we did. If you don't have Net1, you can't use credit cards on DDMSPlus. Period. DDMSPlus was sold to us as a required upgrade, because DDMS was being retired. With that was the necessary requirement to go to Net1, which was considerably more expensive than our existing process.

    Read More

    VR

    Verified
    Reviewer

    Furniture

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed November 2025

    Okay If You Have It.

    3

    Having used other sales and inventory softwares, DDMSPLUS is certainly a good software for supplies, but when it comes to things like custom furniture and graphical design of receipts, it is tricky to navigate and the invoices get very complicated to read.

    Ratings Breakdown

    2
    Ease of use
    4
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    Low memory usage, non-ambiguous windows, sales and inventory reports are easy to follow, warehouse management.
    Cons:
    Searching invoices before certain dates is impossible, creating new print forms is difficult, assigning printers is tricky.

    Read More

    DW

    Donald W.

    Verified reviewer

    Business Supplies and Equipment

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2022

    DDMSPLUS a natural upgrade to our business management tools

    4

    DDMSPLUS has allowed managers and sales staff to be more efficient when working remotely.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    We upgraded from DDMS to DDMSPLUS and love the fact it is cloud based. No more time spent upgrading and maintaining equipment and software.
    Cons:
    As it is cloud based, there are a few things that we now do not have control over and have to message ECI through their portal to resolve issues.

    Read More

    SS

    Susan S.

    Verified reviewer

    Wholesale

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed November 2022

    Great for organization and Company values

    4

    Keeping sales and invoicing neat and organized, PO's and inventory.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    I like that you can just click on the arrow to go to the next department without having to enter 5 times until you get to the next customer
    Cons:
    when entering Contact info to send email you have to keep closing the box to get to the next one where as with the credit card you can just click the arrow to next

    Read More

    AR

    Andy R.

    Verified reviewer

    Business Supplies and Equipment

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2022

    Love the one you're with

    3

    Overall, I will say it's good. DDMS has wonderful people in its employ, and the software is absolutely critical to our operations. We need them. Could it be updated, more polished, more user-friendly? Absolutely. Do I wish they'd take development concerns more seriously? Absolutely. But really there aren't any other options, so we do with what we've got. I will say, though I am not their biggest cheerleader (and can be a little harsh at times), they've done good by us more times than not.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It's so well integrated to the OP industry that really there are not very other alternatives that make sense. It does most things reasonably well. OE is fine, PO entry/history is fine, reporting is fine. We have recently started utilizing auto-short-buy which has really streamlined our warehouse operations and order flow, which is great. That's been a big plus for us.
    Cons:
    DDMS Plus is just way slower than legacy DDMS, and that left a sour taste in my mouth. It's also just seems expensive to me.

    Read More

    CH

    Connie H.

    Verified reviewer

    Business Supplies and Equipment

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2022

    Hopes for the future

    3

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Overall ease of use for the csr's to use.
    Cons:
    There are simple things that come across as if the design team just got lazy and were done with this. Example when you are entering in a new customer and you tab to the next field to enter under Shipto/Attention. You enter the account name tab to got to the next line but no it goes to Shipto ID click over on the suite line hit tab it goes back to Shipto ID not the street address line. also entering in un-cataloged items in the Text screen is easier the entering them in the Graphical, text lets you know this number is to long but graphical lets you add in numbers no matter the length and you don't know it's too long till you print it or the po you have attacked it to then you have to delete and redo them all.

    Read More

    GS

    Gene S.

    Verified reviewer

    Business Supplies and Equipment

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    DDMS Plus

    5

    DDMSPLUS is a better version of DDMS. The graphical interface is easier to navigate than the previous version.

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The graphical interface makes the user experience much easier The elimination of the .dbf files makes the software more accessible using 3rd party tools
    Cons:
    The file structure is difficult because of the leading spaces

    Read More

    am

    angela m.

    Verified reviewer

    Wholesale

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2022

    daily

    2

    the only plus side is Eric and Mike in customer service try to help us asap as they can.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    we have issues daily cant say we like it
    Cons:
    there is some many holes in this software.

    Reasons for choosing DDMSPLUS

    it was with the company before i started

    Read More

    SK

    Sharon K.

    Verified reviewer

    Business Supplies and Equipment

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed July 2022

    DDMS Review

    4

    Ratings Breakdown

    4
    Ease of use
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    The ability to unreceive product if the need arises.
    Cons:
    The prepay order features where you can't make changes to an order once it is in the system. Furniture people tend to make changes to their orders.

    Read More

    Showing 1 - 10 of 12 Reviews

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