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Fusebase vs Zoho Sprints: Which is best for you?
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Features
- Great to see when someone is even viewing a ticket avoiding multiple employees taking the same tickets, gives an AI summer of past conversations, has rules to sort out certain issues or even filter the nature of the message, performance metrics are easy to understand, there is a lot of good features around it.
- I struggled for years to wrangle siloed systems, redundant workflows, duplicative work, and limited visibility.
- It facilitates a seamless integration from project overviews to the work and collaboration which makes it more up to date (vs. having non-connected tools).
- Customer interface and tracker not so great and no option to hide internal workflows from clients
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Recommendations
