Archibus 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Archibus

4.3

(30)

Pricing

Pricing available upon request

About Archibus

Empower your workforce with Archibus by Eptura, a single integrated platform for managing all aspects of your organization’s facilities and infrastructure. Providing both on-premise and cloud solutions, Archibus can introduce operational efficiency into your organization and make reporting effective through the use of dashboards and metrics. Utilize the Mobile Framework to extend capability and productivity while outside of the office. Open API’s allow for a standardized approach to share data between Archibus and external systems.

The Archibus platform offers applications to manage space, real estate, operations and maintenance, assets, energy, capital project management, and environmental sustainability. Whether you need to support an open office solution with reservations and hoteling, right-size your real estate portfolio using IoT sensors and analytics, elevate your employee experience, or optimize any other area of your facility operations, Archibus is the platform that delivers bottom-line results for your organization.

Archibus Screenshots

Archibus Pricing and Plans

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Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Archibus Features

Features of Archibus
API
Facility Management
Maintenance Scheduling
Portfolio Management
Project Management
Scheduling
Space Management

Archibus User Reviews

Overall Rating

4.3

Ratings Breakdown

47%

40%

10%

Secondary Ratings

Ease of Use

4.0

Value for money

3.3

Customer support

3.8

Functionality

3.9

Colleen M.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Archibus is a good choice for an Integration Workplace Management System

A solid product covering end to end workflows for all Facilities Management activities. Product interface is user friendly and has many built in features to ease use like multi assigning of work, mobile applications, and the ability to split hours among several work requests in a single entry. Space managing and data management is easier using this product.

Ratings Breakdown

Ease of use

Functionality

Pros:

Full suite of products to track and manage all Facilities Management activities

Cons:

occassional loss of functionality with the maintenance console and autocad integration is glitchy

Ryan H.

Verified reviewer

Insurance

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Archibus Review

Space planning, move management, preventative maintenance, and corrective requests are greatly solved at our organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are a lot of modules for this software to choose from. Selecting just the modules you need is a great value creator. The Space Planning module is a great way to get a clear insight on the room data you have. Integration from AutoCAD is perfect.

Cons:

The user interface had been a challenge for years. They have been making improvements in this area the past few years.

Reasons for switching to Archibus

We needed a tool that supported our future needs.

Kevin E.

Verified reviewer

Education Management

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Awful Support and service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use for clients, web based interface.

Cons:

The system as a whole just seems unconnected, ripe with problems and no one with resolutions.

Reasons for switching to Archibus

Obsolescence

Devin M.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Good for Hospital Space Management

Tabulating individual spaces and gross areas for large hospital buildings across a large portfolio is significantly easier and more efficient with a CAFM software such as Archibus; the AutoCAD/Revit plugin is a major value add. Costs are high for this solution, but some expenses can be drastically reduced by purchasing a perpetual license and hosting the software on your own server. The sales and support experiences are virtual garbage or non-existent. Ultimately the Archibus model is based on bleeding an organization through over-priced licensing and a costly and complicated customization process, however if the need is great it may justify the expense.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has all of the features necessary to detail and track hospital spaces and associated square footages, including by department number, right out of the box. Compiling data for annual CMS reporting is a relative breeze, especially across a portfolio of facilities. There are a variety of spare fields for use off-the-shelf, meaning customization may be minimal for most basic needs.

Cons:

As of v24.1, there is no way to add or edit fields as a user, from within the client software. All customization must be done via proprietary code editing on the back-end, making any minor customization complicated, time consuming, and/or expensive. Licensing is per user, making large deployments where many people merely need to view/report on data very expensive. Purchasing through 3rd party vendors is an unnecessary cost add, and they often are less familiar with the product than you'd hope for. By modern standards, the system is old, clunky, and seriously outdated. It works for our needs, and has seen a number of upgrades over the years, however no part of it feels like a modern software/service worth the price.

Reasons for choosing Archibus

Previous experience limited learning/implementation time, which made searching for alternative options a less-than-convenient endeavor. Tight project timelines limited alternative search time.

Will A.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Love/Like/Mixed Feelings Type of Relationship

Visual roundings and inspection finding management (our customization) works well and has streamlined the entire compliance process. Revit BIM experiences to this point have been mixed - performance limitations have affected our ability to maintain a full FM model to support operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Application is customizable to meet specific business needs - also somewhat of a curse.Moving in the right direction in incorporating Revit BIM - but moving slowly

Cons:

Upgrades can be very painful and expensive.Asset and work management is on the light side for healthcare compliance, reliability centered maintenanceMobile application can be troublesome, especially with advanced configurations.Smart Client UI is dated and quirky

Amy S.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2022

ARCHIBUS business model does not favor the customer

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Space and Lease Management modules have good functionality. Implementation partner is able to make some customizations specific to the client

Cons:

ARCHIBUS releases a software update quarterly. These releases do not appear to be tested extensively as there are a good number of bugs that when reported to ARCHIBUS are fixed in the next release and not in the version with the actual issue. ARCHIBUS relies on implementation partners for implementation and support of their software. This creates a situation where the implementation partner and client has limited influence on when and what enhancements and bug fixes will be addressed.

Giacomo M.

Verified reviewer

Non-Profit Organization Management

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2022

A good product covering a lot of ground

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The breadth of business processes it covers. We use it for space management, move management, maintenance, green building, and hoteling.

Cons:

Lack of access to Business Process Experts from Archibus HQ, capable of explaining how the standard business processes were conceived and are expected to function. Every time we want to find out how the system covers certain business processes, it's a continuous reverse-engineering exercise from scratch, starting from the online help down to trial-and-error attempts.

Kaylee M.

Verified reviewer

Aviation & Aerospace

10000+ employees

Used daily for more than 2 years

Review source

Reviewed July 2020

Great for daily management

SF utilization and chargebacks to departments. Current occupancy planning. I attended the training in Boston and found it very useful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The space console makes it simple to manage space and occupancy for chargebacks. Very easy to export reporting for various different functions.

Cons:

Data transfers (in) are somewhat tricky to get perfect. I find it takes a while to set things up perfectly for a seamless import without error messages.

Vendor Response

Thank you for your feedback Kaylee! We are glad you have found the Space Console to be so helpful. One tip for future transfers we find it helpful to transfer out a bit of data first. This can then be used as a template or guide for transferring all of your data in. We hope this helps! Please feel free to reach out with any questions.

Replied July 2020

Shlomo M.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Archibus IWMS highly recommended

I implement Archibus for many years and highly recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the way Archibus integrates multiple applications such as space and move management, on demand work and asset management, all with the same interface and a single database. The software is easy to use and can be easily shared with business users, administrators and department managers. There are many ready reports that can also be modified, and new reports can be created with the Report Wizard. The Mobile Framework makes the system usable to survey space, book rooms, request work, update work tickets etc.

Cons:

Archibus is not the least expensive software.

Shelley S.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed July 2018

Overpriced and doesn't do what you need

None so far other than the single sign on allowing out entire campus to easily submit work orders

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The single sign on for work order submission and the fact that it holds a great deal of data. I like that it has a space module but we didn't purchase it unfortunately

Cons:

the reports available with this software are a joke, can't get any data out from what you put in. It will be very hard for management to use reports available for budgeting or scheduling unless we pay extra for each specially made report

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