Unit Trac 2026: Benefits, Features & Pricing

Wondering if Unit Trac is right for your organization?

Our Self Storage Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Unit Trac

4.7

(68)

Pricing

Starting at $0.70 per month

About Unit Trac

Unit Trac is a cloud-based self-storage software solution that helps users manage their facilities. Key features include lease management, credit card processing, facility maps, business accounting and multi-device support.

Unit Trac's lease management system helps users to create leases, record payments, customize deposits and rent charges and generate invoices. It keeps track of the rental dues and automatically emails tenants when rent is due. Unit Trac provides security and PCI compliance for payments processed via credit cards.

Additionally, Unit Trac offers features like deposit and late fee tracking, batch payment entry, a website creation tool, account auditing, data backups and lease applications with digital signatures. Mobile apps are offered for iOS, Android and Windows devices.

Services are offered on a monthly subscription basis that includes support via email, phone and video tutorials.

Unit Trac Screenshots

Unit Trac Pricing and Plans

Starting price: $0.70 per month

Free Trial

Free Version

Unit Trac

$0.70

per month

Plan includes:

Access From Any Device
Always Backed Up
Custom Website
Document Storage (10 GB)
Email Notifications
Interactive Site Map
Live Financials
Realtime Lease Management
Unlimited Users

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Unit Trac Features

Popular features found in Self Storage
Accounting
Billing & Invoicing
Client Portal
Customer Management
Document Management
Electronic Payments
Electronic Signature
Multi-Location
Pricing Management
Recurring/Subscription Billing
Reporting & Statistics
Security Gate Access Control
More features of Unit Trac
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
AI Copilot
Alerts/Notifications
API
Audit Management
Audit Trail
Checklists
Commercial Leases
Commercial Properties
Communication Management
Compliance Management
Contact Database
Contact Management
Contract/License Management
Customer Database
Customizable Forms
Customizable Reports
Dashboard
Data Import/Export
Document Storage
Facility Asset Management
Facility Scheduling
Financial Management
Financial Reporting
For Residential
For Self Storage Facilities
Generative AI
Guest Tracking
Historical Reporting
Inventory Management
Invoice Management
Late Fee Calculation
Lead Management
Lease Management
Lease Origination
Lease Tracking
Maintenance Management
Maintenance Scheduling
Marketing Management
Mobile Access
Mobile App
Multi-Currency
Occupancy Management
Online Payments
Overdue Payments
Owner Portal
Payment Reminders
PCI Compliance
Property Database
Property Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Rental Management
Rent Collection
Rent Tracking
Reporting/Analytics
Reservations Management
Residential Leases
Residential Properties
Revenue Management
Role-Based Permissions
Search/Filter
Secure Data Storage
Self Service Portal
Service Request Management
Site Maps
Space Management
Status Tracking
Task Management
Tax Management
Template Management
Tenant Management
Tenant Portal
Tenant Tracking
Third-Party Integrations
Transaction History
User Management
Vendor Management
Violation Tracking
Visitor Management
Website Management
Workflow Management
Work Order Management

Unit Trac Integrations

Google Maps

Stripe

Unit Trac User Reviews

Overall Rating

4.7

Ratings Breakdown

78%

21%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

5.0

Functionality

4.5

Ann H.

Accounting

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2018

Great Software!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use, the details you have access to, and the support is fast and accessible!

Cons:

Some of the accounting detail I would love isn't available - yet. Unit Trac has made several improvements already in the time we have been using the system.

Meredith M.

Warehousing

Self-Employed

Used daily for less than 6 months

Review source

Reviewed April 2017

I am extremely satisfied with Unittrac, they have gone above and beyond to keep me a happy customer!

Quick, seamless software for the organization and operation of our storage facility business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service is exceptional and obviously a high priority to them. The software design is very user friendly for our self storage facility, the features are easy to navigate. As a new owner of our storage facility, I needed a software package that could quickly get my business up and running, Unittrac was everything I was looking for. I began with the free trial and within 24 hours, I had my customer based entered and organized, and had the gist of the system figured out. It's by far the best valued software out there for self storage facilities. I highly recommend! My favorite software feature is the site map builder, and the fact that the storage units show availability in "real time" to the customer via the in house website feature. Using the provided website, my addition media outlets, Facebook and Twitter buttons can be easily found. Customers can apply online, download the rental application, select a unit, make online payments, and receive automated email invoicing following a payment. In a competitive storage market, Unittrac has organized my business and mainstreamed all the information to my customer base.

Cons:

I would love to see the ability to enter and track external business and operating expenses, or have a spreadsheet for tax preparation statements with income and expenses balanced. Although there are a variety of financial reports available to run, none include all the true facts and figures of running the business, only the income.

Vendor Response

Meredith - we are delighted that you chose Unit Trac and are happy to help you easily manage your facility. Stay tuned for new features rolling out to address your accounting needs. Your questions and comments about the software are always welcomed!

Replied May 2017

Margot G.

Warehousing

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Unit Trac is a Great Fit for Our Facility!

It is easy to use for both us and for our customers. My customers are impressed that they can rent up online and have autopay enabled free of charge. I like it because it draws the right customers, those with decent credit, to our facility. Unit Trac automatically records their payments, which is also a time saver I like.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

More customers would rather sign up online than stop in because they are busy. This allows them to sign up on their schedule and get things taken care of before move-in day. So units can be rented up even while I am out of the office or after business hours.

Cons:

I have asked for a way to automatically send an email payment reminder to customers that request it. I was told this would be implemented last year. Has it been done and have I just missed seeing it?

Justin H.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Good value for what you get

Really Good program, but needs more work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price for this software is considerably lower than other Australian based Self Storage software systems.

Cons:

The Map interface is easy to read but not as detailed as it could be. When hovering on the sitemap there is not enough information that might be able to speed up the process of a larger complex, this also becomes painfully obvious when a customer is waiting in your office and you need to go through multiple screens to find information you need fast. Also, in Australia there is a very large lag when you save or update something from the time you press the buton to the time the browser actually starts to recognise you want to save. I have requested GST tax considerations to be made easier but this is not a function at this time. Other things which would be a massive improvement: 1. There should be a selection so you can email ALL customers at the same time to update them of changes which amy affect ALL customers. At this time other than CSV file there is no easy way to acheive a bulk email. 2. The Send an Email option should be a HTML text editor interface and not just a text field, this way you can change fonts, add H tags or highlight important information in your email.

Vendor Response

We appreciate your honest feedback Justin. Our team is working to make updates to the software that will improve usability. Your input is exactly what is needed to make the program better.

Replied May 2019

Margot G.

Used daily for less than 12 months

Review source

Reviewed March 2018

My Customers Love Unit Trac !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I started with Unit Trac almost a year ago and am SO glad I did! It's like having a "Personal Assistant" enter the payments for me and send receipts out, I don't have to do a thing. So far, my customers have given very positive feedback about the convenience and I feel more professional, offering my customers more options. Customers feel more in control, being able to access their account through their phone or PC anytime to make payments, print receipts and view their payment history. I am able to get far more customers to set up Auto Pay since they can track the charges themselves (which I really like). One of the rep at Unit Trac and she is super friendly and helpful getting it set up. Five stars all the way!!!

Cons:

I can't really think of anything, it is very easy to use. But I am hoping they will come up with a way to send an automated payment reminder email for those customers that don't want to sign up with auto-pay.

Vendor Response

We are glad that you starting using Unit Trac Margot! We are equally as happy that your customers love Unit Trac too. Thanks for the feedback on the automated emails. We recognize this feature as something that will make managing the facility even easier - stay tuned.

Replied March 2018

Linzie R.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Makes my job easier and my customers happy!

First time storage facility owner, I had idea what to expect but once I got into Unittrac, it made it so easy and like I said, customer service is #1.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First and foremost, my contact guru at Unittrac is [SENSITIVE CONTENT HIDDEN], amazing just does not describe her at all! I love that she is just a phone call away,. Being new to the business, I had lots of questions and she is ALWAYS so pleasant and patient to deal with. Love the reports page, I can pull all the info I need. The e-sign is a great asset, customer love it!

Cons:

Wow. I have yet to figure that out! No complaints here.

Vendor Response

Thanks so much for the positive review Linzie! Always happy to help - anytime.

Replied May 2021

Drew A.

Verified reviewer

Warehousing

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2019

Best Storage Software on the Market

I like Unit-Trac. I have thought about and have almost gone with other Storage Software companies but once I try out there system, I seem to gravitate back to Unit-Trac. They are a great Storage Software system. I like how easy the software is to use and my customers seem to like using the system to make there payments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Unit Trac because it is Easy to Navigate and very User Friendly.

Cons:

Some of the things I do like about it now which I am sure will be greatly improved over time. Unit Trac is a young Storage Software Company. 1. Statement Generator 2. Bundling Customers when they might have multiple units.

Vendor Response

Thanks for the feedback Drew! I know that you'll enjoy the accounting updates that will be rolling out soon. Thanks for your patience. Customers who have multiple units can have one invoice - making it easier to see the customer's total balance due.

Replied August 2021

Jack v.

Architecture & Planning

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2017

Awesome system! Unit Trac allows me to run my business with ease. Customer support is exceptional!

It's so easy to run and track my business with this system, it saves me hours and hours every week

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think it's so good, it's hard to know where to begin... Setup was a breeze. The user interface it excellent--very intuitive. Web interface made it possible to set up our own, very functional and professional website in a matter of hours. Invoicing and payment processing/recording is easy. Customers (and we) love the customer portal and ability to do automatic billing. We are in a very rural, mountain area with no full-time onsite presence, eSig lease capability makes it easy to onboard new customers without having to be there. Customer support is GREAT!!! We could go on and on... www.littlekingdomstorage.com

Cons:

I can't really say there is anything I don't like about it, but here are a couple thoughts... - It would be great if there was a way to set up a new lease (to be activated at a later date) for a unit whose lease has not ended yet. - I have a few customers who have multiple units/leases. It would be good to combine onto one invoice. I haven't figured out if that is possible, or how to do it if it is - Can't wait till you release expense tracking!!

Vendor Response

We are delighted that Unit Trac has been such a benefit to you and your customers! The time savings is substantial and exactly what the software was designed to do for you - make it easier to manage your facility. Great feedback on the ability to post date a lease and stay tuned for the accounting update coming soon.

Replied July 2017

Todd M.

Verified reviewer

Warehousing

Self-Employed

Used daily for less than 12 months

Review source

Reviewed May 2019

Great for our small facility

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Easy to use, very intuitive. 2. Can be accessed from any device. 3. Very affordable, especially for a smaller facility. 4. Everything needed for a new customer can be entered in one screen. (Customer, Lease, Credit Card, Initial Payment, Recurring Payments, and Customer Portal)

Cons:

This is a very simple software package that does about 95 percent of what I would expect. A couple features that I believe are missing at the moment. 1. Automatically email invoices x number of days before the next payment is due as a reminder. 2. Simple way to email a select group of leases/customers. 3. A way to combine invoices for customers that rent multiple units.

Vendor Response

Thanks for the feedback Todd! You'll be happy to know that an accounting update is coming soon and next up - improved communications.

Replied May 2019

David T.

Security and Investigations

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

the truth

unitrac staff are very good communicators and each time ive had an issue they have sorted it very quickly, but more importantly if i ask for them to call me (im in New Zealand) they do so im old school and sometimes you just cant beat a phone call to get something across.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this software is easy to use but complicated enough in the back ground to provide a awesome simple outcome that takes very little management time

Cons:

some functions can not be done on apple ipad

Vendor Response

Thanks for the feedback Dave! Our team also appreciates your suggestions for feature improvements as we are committed to making Unit Trac - you've had some great suggestions! Our team will follow-up about the functionality on the iPad as everything should work on any device.

Replied December 2018

Showing 1 - 10 of 68 Reviews

See All Reviews