Hello Club 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hello Club

4.7

(46)

Pricing

Starting at NZ$48.00 per month

About Hello Club

Hello Club is a cloud-based solution for managing clubs and members, designed for Sports Clubs such as Racket Sports, Yachting, as well as NFPs like Community Trust, Hobby Groups, Chambers of Commerce, and Business Networks.

It offers a range of powerful features, including membership renewals, event management, court bookings, online payments, facility access control, visitor log/contact tracing, and reporting.

With Hello Club, you have complete control over both your members and casual players/visitors in your admin portal. With secure online payment integration, members can easily enroll and renew their memberships online through a self-service portal. The membership renewal process is fully automated, with timely reminders for expiring subscriptions or outstanding payments. You can also collect online payments while effortlessly managing your accounts through Xero integration and weekly financial reports.

Stay connected with your members using Hello Club's built-in mailer, which seamlessly integrates with Campaign Monitor or Mailchimp.

Streamline court bookings and events with ease. Members can book courts or other areas themselves, while you have the flexibility to set bo...

Hello Club Screenshots

Hello Club Pricing and Plans

Starting price: NZ$48.00 per month

Free Trial

Free Version

Entry

NZ$48.00

flat rate, per month

Plan includes:

100 Members
1 Sport or Activity
2500 Emails Per Month
3 Custom Fields
Access Control
Branded Login Portal
Classes & Events
Coupons & Discounts
Dedicated Subdomain
Exporting of Data

Standard

NZ$96.00

flat rate, per month

Plan includes:

300 Members
3 Sport or Activity
Access Control
Automated Payments
Automated Renewals
Branded Login Portal
Classes & Events
Coupons & Discounts
Dedicated Subdomain
Exporting of Data

Premium

NZ$144.00

flat rate, per month

Plan includes:

1000 Members
5 Sport or Activity
Access Control
Automated Payments
Automated Renewals
Branded Login Portal
Classes & Events
Coupons & Discounts
Custom Branding
Custom Domain

Business

NZ$288.00

flat rate, per month

Plan includes:

10 Sport or Activity
2500 Members
Access Control
API Access
Automated Payments
Automated Renewals
Branded Login Portal
Classes & Events
Coupons & Discounts
Custom Branding

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Hello Club Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Hello Club
Access Controls/Permissions
Accounting
Accounting Integration
API
Application Management
Attendance Management
Attendance Tracking
Availability Management
Belt Ranking Classification
Billing & Invoicing
Booking Management
Calendar Management
Chapter Management
Class Management
Class Scheduling
Client Management
Client Portal
Color Codes/Icons
Committee Management
Communication Management
Credit Card Processing
CRM
Customer Accounts
Customizable Branding
Customizable Fields
Data Import/Export
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Facility Scheduling
For Martial Arts
For Nonprofits
Invoice Management
Live Chat
Marketing Automation
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Membership Management
Membership Renewals
Member Types
Multi-Location
Newsletter Management
Online Booking
Online Registration
Payment Processing
Personalization
Real-time Scheduling
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Room Booking
Search/Filter
Student Management
Team Management
Third-Party Integrations
Transaction History
Visitor Management
Wait List Management

Hello Club Integrations

Stripe

Integration rated 4.9 from 10 reviews

Mailchimp

Google Calendar

Xero

Gmail

Campaign Monitor by Marigold

Hello Club User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

30%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.4

Anihaera (Cherie) A.

Verified reviewer

Sports

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Otaki Waka Hoe Charitable Trust

Prior to Hello Club - Our Trust life was a nightmare, trying to update spreadsheets and docs - a range of executive members all maintained their own separate information and we spent a lot of time seeking details from one another. So we are a forever subscriber !!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The accessibility, as you can log on anywhere on multiple devices, the opportunity for our Executive Trustees - Trust Chairperson, Trust Secretary, Financial Administrator, to update information instantly and the transparency if offers our individual participants as they can access their information and in need amend contact details as required. This software is very affordable where some I looked at, the prices for a voluntary organisation were unrealistic. The telephone and/or email contact and support from Liat in particular when we were newbies was fantastic, nothing was too much trouble.

Cons:

I do not have any cons - the speed at which Hello Club updates the capacities of the software is phenomenal, so in the instances that I have enquired about something - the developers have made it a feature virtually the following week. Added to that the enhancements that they come out with are just making it a "not to be without" component of any organisation that needs to manage their people.

Adrian B.

Verified reviewer

Sports

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2020

Hello Club Review

Excellent from day one. We systematically recommend them to other clubs and venues in Victoria. As we grow we can rely on them to assist us in our journey

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the largest squash club in Victoria we needed a simple efficient booking system with a back office analysis function. We worked with Hello Club to adapt a membership only process to a social club with no membership. Introduced 3 years ago we have had no issues integrating the system with our payment online process, adding new features that help us manage and develop our back office function. We have recently integrated our Fitness area and trainers who find the system more user friendly than their previous systems (Mindbody in many cases) and with comments such as " Its helping me discipline myself!" The process needed some modifications to meet our needs and we have always found Hello Club to react within an hour or two despite the time difference.

Cons:

Not much. We are probably learning every day more of what would actually help us and we have a constant dialogue with Hello Club to see if it is feasible.

Reasons for choosing Hello Club

Adaptability, flexibility, pricing and service.

Reasons for switching to Hello Club

MINDBODY is, in our opinion, a legacy system which is not geared to our type of usage. It is "clunky" as my wife says and somewhat expensive.

Vendor Response

Many thanks for your review Adrian, and very happy to read that Hello Club has been working well for both yourselves and your trainers!

Replied July 2020

Harry W.

Verified reviewer

Events Services

2-10 employees

Used weekly for more than 2 years

Reviewed March 2023

Great Membership Software

Awesome except events need to be developed a lot more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and implement. Tracks memberships well and easy to send emails and reminders and for members to sign up and change membership.

Cons:

Events need developing. Only can do very simple events. Also need to develop styling text in emails ect.

Reasons for switching to Hello Club

Old system was old and no further developing was happening. Hard to track memberships and wasn't easy to sign up or renew.

Tiana H.

Verified reviewer

Sports

2-10 employees

Used monthly for less than 2 years

Reviewed March 2023

Best value for money

It was amazing, HelloClub was easy to deploy, and it wasn't over complicated. The support service was excellent too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favourite part is all the features you have, but above all of this was the customer support and flexibility from the beginning with regard to developing features.

Cons:

We really required some kind of league management, but this will be rectified in your merger.

Reasons for choosing Hello Club

Pricing point. We were a new club and needed something with most of the power and interface of Hivebrite but not the price tag.

Bevan M.

Verified reviewer

Performing Arts

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2020

Easy to Implement & Easy to Teach

As a small, growing, NFP theatre company with a large and fluctuating member base, we were looking for a more permanent solution to keep track of all our members and to reduce human error and to increase clarity for AGM procedure. Hello Club allowed us to move away from one person with an excel spreadsheet and into a solution that utilises the power of cloud computing to its fullest extent. We have loved using Hello Club and our members are enjoying the ability to take control of their own information. I am as yet unable to say how much this has improved year-to-year member retention.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hello Club contains all the features that we required to move our membership 'database' off an unsecured excel spreadsheet and to keep track of payments and membership expiry. The most helpful features have been Stripe integration, allowing our members to pay by card for the first time and the robust search function, which allows you to easily find members or groups of members who fit certain criteria. The user interface is incredibly intuitive which allowed me to easily train other administrators.

Cons:

The thing we liked least about Hello Club was the pricing structure, however when I compared to other, similar programs, Hello Club was the best option. The company also made clear that they look at each case individually to ensure that the best deal is reached. They have recently released an 'Entry' tier in their pricing structure which is a perfect fit for us so this slight problem has been negated.

Reasons for choosing Hello Club

The company is based in New Zealand which made communication easier although the biggest reason was their willingness to negotiate with a smaller company who doesn't have the resources or the need for a large scale membership management solution.

Vendor Response

Thank you for your review Bevan! We're glad that our Entry plan filled a gap that you had identified in our pricing structure. Great to hear you have found Hello Club easy to work with and intuitive.

Replied February 2020

Sharon F.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed March 2023

Hello Club Review

From an administration side mostly works well and members have adapted to it well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From a management perspective it assists the club management.The fact it is mobile friendly for members/administrators is a major plus.Overall with the web side it all works well and had no valid complaints except for the constant complaint highlighted below.

Cons:

Kiosk screens - not as user friendly as it could be for members and casuals arriving at the club to register for their bookings. Members get confused with the bookings page for future bookings and the main page with all the courts listed for current time bookings.Casuals also a bit unsure when they are not tech savy - maybe when they book it sends them a clearer instruction of what to do on arrival etc.Another frustration is the check-in feature. If they turn up with another partner than the original booking they can't use this feature. We have quite a contingent of doubles players who book player and visitor until it is sorted who will play usually right up to playing - therefore cannot use this feature until they know who they are playing.On the managment side - when we send a notify by email from the finance - someone owing for an event etc - the email says new transaction and doesn't specify what it relates to - can it be a reminder or invoice with details relating to what they still owe.Perhaps if we had a proper app that people could save on their phone for ease of bookings etc.Would also like a quick way for non-members to register for some events without having to go through the whole Hello Club registration - shortened version of registration for an event so we can also collect payments from them easier.

Reasons for choosing Hello Club

The features were more in line with what we required especially with pay to play options etc.Was also mobile friendly which was critical.

Reasons for switching to Hello Club

Outdated and needed something more modern to suit our needs.

Lee R.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed March 2023

AWSC loves Hello Club

Hello, Club solved problems that we had and problems that we didn’t know we had. It is marvelous for enrolling, paying, booking, communicating with members and also has a very nice support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Admin hours went from 15/wk to about 3/week because of all the things it does automatically or very quickly.

Cons:

We need a bit more finesse in the booking aspect because of the nature of our business

Joanna D.

Verified reviewer

Management Consulting

Self-Employed

Used monthly for less than 12 months

Reviewed March 2023

Review of HelloClub on behalf of a Cricket, Squash & Padel Club (UK)

I love the system & where it is going!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its super user-friendly for both members & administrators! The support team were really helpful with setup / answering any questions. They are friendly & quick to respond.The switchover from our the Clubs old system to HelloClub was very easy to do & we had very little issues incurred by members of the club.The members find the booking & membership renewal is very simple, and the administrators find it easy to make amendments, set up events, keep track of everything etc.

Cons:

Just that it was missing league functionality really but that gap is going to be plugged soon with the Friendly Manager merger so the Club is just waiting for that :-)

Reasons for choosing Hello Club

Very user friendly for members & admins!Price was mid range.Had most functionality the Club needed except for administering leagues! However we heard that a merger with Friendly Manager was imminent which would plug this gap so we decided to adopt a long term approach & wait for the merger. We like the idea that the company is growing & investing in bigger & better things...

Reasons for switching to Hello Club

ClubNet gave us notice they were shutting down their business.

Adam H.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed March 2023

Club management simpler with Hello Club

Exellent support and responsive to new feature requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Member management, court bookings and event calendar all integrated makes it great. Reduces admin considerably by allowing members to self serve. Access control and lighting sytem integration is fantastic, work well for casual play when the facility office is closed by simply using a pin.

Cons:

Minor usability issues with the kiosk for checking in to play.

Reasons for choosing Hello Club

Feature comparison better than others, usability is gteat, lighting automation and fully self service for members.

Reasons for switching to Hello Club

Previous system old and no longer maintained.

Karen M.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Bridge Club perspective

Very easy and flexible to work with. The HC team listen and provide quick support when needed. [SENSITIVE CONTENT HIDDEN] have drawn on their own experiences of managing a club, which is very helpful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Allows us to operate as a cashless organisation. Each time members play, they pay a small fee (table money). It was time consuming collecting and banking the money. Now each member has an account and they keep that topped up and our scoring programme allows us to automatically debit the table money each time a member plays. The system is integrated with our Accounting package Xero We also use the electronic door locking system which is great. Those with legitimate access to the club have a tag to allow access. These can be disabled easily if lost or if the holder is no longer allowed access. Those hiring the rooms are given specific times and days they can use the tag. Beats keeping track of actual keys that seem to get handed around or lost. Keeps the insurance company happy too ! The help options are very clear, although we have written several instructions that are very specific to our processes.

Cons:

Little things really, eg would like to change the order of the columns in the Directory. I have found when we pass things onto the HC team, they take them on board and over time have introduced many new features. So whilst this is a con, I found the HC team are receptive to improvements and have taken our feedback seriously.

Reasons for choosing Hello Club

We did not see any other product that could integrate with the Bridge Scoring system. In saying that, when we first set out looking at what was available, Hello Club did not have an integrated system either, but upon meeting with them, they were prepared to put the time and effort into it integration. This is why we chose them !

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