Hello Club 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Hello Club

4.7

(46)

Pricing

Starting at NZ$48.00 per month

About Hello Club

Hello Club is a cloud-based solution for managing clubs and members, designed for Sports Clubs such as Racket Sports, Yachting, as well as NFPs like Community Trust, Hobby Groups, Chambers of Commerce, and Business Networks.

It offers a range of powerful features, including membership renewals, event management, court bookings, online payments, facility access control, visitor log/contact tracing, and reporting.

With Hello Club, you have complete control over both your members and casual players/visitors in your admin portal. With secure online payment integration, members can easily enroll and renew their memberships online through a self-service portal. The membership renewal process is fully automated, with timely reminders for expiring subscriptions or outstanding payments. You can also collect online payments while effortlessly managing your accounts through Xero integration and weekly financial reports.

Stay connected with your members using Hello Club's built-in mailer, which seamlessly integrates with Campaign Monitor or Mailchimp.

Streamline court bookings and events with ease. Members can book courts or other areas themselves, while you have the flexibility to set bo...

Hello Club Screenshots

Hello Club Pricing and Plans

Starting price: NZ$48.00 per month

Free Trial

Free Version

Entry

NZ$48.00

flat rate, per month

Plan includes:

100 Members
1 Sport or Activity
2500 Emails Per Month
3 Custom Fields
Access Control
Branded Login Portal
Classes & Events
Coupons & Discounts
Dedicated Subdomain
Exporting of Data

Standard

NZ$96.00

flat rate, per month

Plan includes:

300 Members
3 Sport or Activity
Access Control
Automated Payments
Automated Renewals
Branded Login Portal
Classes & Events
Coupons & Discounts
Dedicated Subdomain
Exporting of Data

Premium

NZ$144.00

flat rate, per month

Plan includes:

1000 Members
5 Sport or Activity
Access Control
Automated Payments
Automated Renewals
Branded Login Portal
Classes & Events
Coupons & Discounts
Custom Branding
Custom Domain

Business

NZ$288.00

flat rate, per month

Plan includes:

10 Sport or Activity
2500 Members
Access Control
API Access
Automated Payments
Automated Renewals
Branded Login Portal
Classes & Events
Coupons & Discounts
Custom Branding

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Hello Club Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of Hello Club
Access Controls/Permissions
Accounting
Accounting Integration
API
Application Management
Attendance Management
Attendance Tracking
Availability Management
Belt Ranking Classification
Billing & Invoicing
Booking Management
Calendar Management
Chapter Management
Class Management
Class Scheduling
Client Management
Client Portal
Color Codes/Icons
Committee Management
Communication Management
Credit Card Processing
CRM
Customer Accounts
Customizable Branding
Customizable Fields
Data Import/Export
Dues Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Facility Scheduling
For Martial Arts
For Nonprofits
Invoice Management
Live Chat
Marketing Automation
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Membership Management
Membership Renewals
Member Types
Multi-Location
Newsletter Management
Online Booking
Online Registration
Payment Processing
Personalization
Real-time Scheduling
Recurring/Subscription Billing
Registration Management
Reporting & Statistics
Room Booking
Search/Filter
Student Management
Team Management
Third-Party Integrations
Transaction History
Visitor Management
Wait List Management

Hello Club Integrations

Stripe

Integration rated 4.9 from 10 reviews

Mailchimp

Google Calendar

Xero

Gmail

Campaign Monitor by Marigold

Hello Club User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

30%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.4

Phillip L.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Reviewed April 2019

Club management done right

Since the beginning Liat and the team at HelloClub have been a pleasure to deal with. The software itself does what we need it to do and we were even able to have a custom solution built to allow our existing swipe access system to be integrated into HelloClub

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease with which we can add custom user fields to hold information required by legislation affecting our club

Cons:

The lack of a limited admin role - you can either see everything but edit nothing, or see and edit everything. Not every admin member should be trusted with super admin privileges.

Charles W.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed March 2023

Hello Club has made an enormous difference to the management of our sports club

We are extremely happy with the Hello Club system. It has given our club a much more professional interface with the members and has transformed important aspects of the club's administration by making so much of it easy to do. It has saved administrators significant amounts of time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works easily for administrators and members alike. It's intuitive, we rarely get comments from members which I take to be a good sign because, if they had any complaints they would be raised very quickly!

Cons:

We would like to be able to tweak the system in small ways e.g. to include family discounts on membership fees and to automatically calculate pro-rated membership fees for membership periods which are not one year.

Colin C.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed March 2023

Brief review

Positive

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Access controls on mobile. Look and feel quite nice. Support very good

Cons:

Access models and membership type overlaps are too complicated

John P.

Verified reviewer

Sports

1001-5000 employees

Used daily for less than 2 years

Reviewed April 2023

Excellent - surpasses expectations

They are brilliant to deal with - the customer service is outstanding - quick response times, helpful advice and willingness to go the extra mile. Something others aspire to but never reach.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple and relatively easy to use as an Admin. Members like having all their information in one place, and HC integrates seamlessly with Xero, Stripe & MailChimp.

Cons:

Inability to do incremental updates, plus the fact that the use of Stripe is mandatory for seamless integration (and Stripe hangs on to funds for longer than other gateways). EFTPOS integration would be a big benefit.

Reasons for choosing Hello Club

HC rated the best, it was customisable for our needs (many others were for gyms etc.), and it" felt good" in testing. We have calculated that HC saves us 50+ hours of admin/office time each month, so it pays for itself many times over.

Shane K.

Verified reviewer

Sports

1001-5000 employees

Used weekly for more than 2 years

Reviewed March 2023

Bayswater Bowling and Recreation Club

Hello Club has been a huge win for our Club. There were other options out there and we are glad we decided to go with Hello Club. It has made the management of our membership data base so much easier than expected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Hello Club mainly for managing our membership base. It is really friendly to use and easy to learn on the fly. The support is helpful when I can't work things out myself. Support also listens when I have suggestions on how to improve things and over the last few years, have made some changes due to our discussions.

Cons:

Lots of function that we haven't used and are unlikely to use. Simplified versions best suit the Club.

Kelly C.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed March 2023

Hello club is the best investment we've made

It's great and saves us so much time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Membership management, payment management, and booking system

Cons:

No, it was fine to integrate. This is nit picking because this box is making me write more than 40 characters , but the family membership is confusing for users. Eg family primary, family partner, family junior etc. We got people being too confused so scrapped it and manually loaded in family discounts. If there was a different way that users could make family groups without having to see it was a diff membership type (Other than senior monthly etc) that'd be helpful.

Reasons for choosing Hello Club

Hello club service rep was easier to chat with

Reasons for switching to Hello Club

Reduced admin burden

Liana S.

Verified reviewer

Entertainment

2-10 employees

Used weekly for more than 2 years

Reviewed March 2023

Community Theatreq

Hello Club has been ground breaking. The ease of administrative processes has meant an increase in members overall. It is easier for us to be compliant with the relevant bodies that we report to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hello Club removed the majority of the frustrations that we had a managing membership as a company. It went from being and overwhelming administrative role to being something that looked after itself. Members can manage their own memberships and sign ups and it reduced administrative handling.

Cons:

Some of their event functionality is still to come and we are looking forward to when it does. There are a couple of little functionality things that pop up but the team have been really responsive and often update based on feedback.

Chanmony K.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed March 2023

Hello Club review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of use, features are easy to find and format

Cons:

restriction features such as removing and adding players. under certain booking types. new event replaces old event and no option to change old event before replacing.

Reasons for switching to Hello Club

sprot management outdated. remote work hard with it.

Shirley V.

Verified reviewer

Sports

2-10 employees

Used weekly for more than 2 years

Reviewed March 2023

Just keeps getting better to use

We wanted an online booking system for our 1-court tennis club and Hello Club has proven to be an excellent choice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quite easy to use to administer users and to make bookings. Quick to do the basics. The product is constantly improved and support is really friendly and helpful (not that I have needed it recently).

Cons:

Some aspects are a bit obscure so as we are fairly infrequent users I make notes about these issues.

Reasons for choosing Hello Club

Better functionality

Felix H.

Verified reviewer

Sports

2-10 employees

Used daily for less than 2 years

Reviewed March 2023

Hello is Great!