YellowSchedule 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

YellowSchedule

4.7

(82)

Pricing

Pricing available upon request

About YellowSchedule

YellowSchedule is a web-based multi-user scheduling software designed to help therapists, physiotherapists, chiropractors, driving instructors, fitness instructors and salons manage appointment bookings. Key features include automated scheduling, calendar sync, appointment reminders, recurring appointments, group scheduling, online payments and room booking management.

Teams using YellowSchedule can create and change appointments, schedule recurring appointments and customize default appointment length and time intervals. The application allows new and existing clients to schedule appointments directly from business websites via the booking widget. Additionally, the real-time communication system enables users to take HIPAA-compliant video appointments, send ad-hoc messages to clients and view the history of all client communications stored in the database.

YellowSchedule allows managers to set access levels, visualize multi-user data with green dot/red dot confirmation, set up service areas based on postcodes and administer member information using single sign-on capabilities. Mobile applications for Android devices are also offered, allowing users to remotely manage bu...

YellowSchedule Screenshots

YellowSchedule Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Bespoke

Pricing available upon request

Plan includes:

Any Team Size
COVID Contact Tracing Options
COVID Screening Options
Custom Development Options
Dedicated SMS Options
Enterprise Level User Admin
Fully Tailorable Plans
Hospital Visiting Solutions
Integration Solutions
Nursing Home Visiting Solutions

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YellowSchedule Features

Popular features found in Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Sync
Customer Database
Group Scheduling
Mobile Access
Reminders
Self Service Portal
Timesheet Management
More features of YellowSchedule
Access Controls/Permissions
Activity Dashboard
API
Appointment Management
Availability Management
Billing & Invoicing
Calendar/Reminder System
Cancellation Management
Cancellation Tracking
Check-in/Check-out
Client Database
Client Management
Commenting/Notes
Confirmations/Reminders
Credit Card Processing
Customer History
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Reminders
EMR/EHR
Faculty/Staff Management
For Group Therapy
HIPAA Compliant
Initial Assessments
Invoice Management
Live Chat
Medical Billing
Multi-Physician
Multiple Appointment Types
No-Show Tracking
Online Payments
Online Scheduling
Patient Communications
Patient Intake
Patient Questionnaires
Patient Records Management
Physician Management
Pre-Appointment Screening
Real-Time Reporting
Recurring Appointments
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Room Scheduling
Scheduling
SMS Messaging
Teletherapy
Therapy Notes
Third-Party Integrations
Treatment Planning
Virtual Meetings
Wait List Management
Website Integration
Workflow Management

YellowSchedule Integrations

Drupal

Stripe

WordPress

Joomla

Meta for Business

Google Calendar

YellowSchedule User Reviews

Overall Rating

4.7

Ratings Breakdown

68%

29%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.4

Verified

Reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Cuts down on No shows

Ratings Breakdown

Ease of use

Functionality

Pros:

This has been a great schduling software for my practice. The reminders cut down on no-shows. The security and HIPAA compliance is excellent!

Cons:

It prevents double booking and has been a great program. No complaints from me!

Stella A.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Great software

This software has solved a lot of my problems especially the appointment reminders which has decreased my no-shows significantly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the fact that you can give text reminders in the person can confirm and cancel an appointment

Cons:

It would be great if the software had a client portal that they could log into and fill out admission paperwork before the first appointment.

Reasons for choosing YellowSchedule

The cost and the fact that clients could confirm and cancel appointments via text message. The other software only allowed clients to confirm or cancel via voice messages. However the other programs allow a client to log into a portal that allows them to digitally sign paperwork prior to the first session.

Patricia B.

Verified reviewer

Education Management

10000+ employees

Used daily for less than 2 years

Reviewed September 2019

Simple, easy tool to use for client managment

It is a functional program and I have not utilized anything similar. We use for scheduling in a mental health/educational setting. Some basic features such as language could be improved to have that available rather than having to create a new message for various languages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity of usage quick responses from customer service analysis of data

Cons:

it operates slowly. It may be that we use chrome and Windows 10, but simple one click processes take longer than needed.

Reasons for choosing YellowSchedule

It was chosen due to cost.

John B.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Basic yet elegant client scheduling program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The program is very easy to set up and use. It simply does what it is advertised to do.

Cons:

Relatively few features however this is not necessarily a flaw because most of the functional features that are needed on a daily basis are present

Reasons for switching to YellowSchedule

Very steep learning curve, numerous options and features many of which were not appropriate or useful for our company

Lexie S.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for less than 2 years

Review source

Reviewed May 2020

Easy to Use Scheduling Software

I would describe my overall experience with YellowSchedule as pleasant and stress-free.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

What I liked most about YellowScheduler is the ease of scheduling, organizing and changing appointments.

Cons:

The one feature I do not care for is the pop-up screen for telehealth sessions. But this is a minor preference I do not mind.

Reasons for switching to YellowSchedule

Administration of my company made the software switch .

Kate F.

Verified reviewer

Mental Health Care

Self-Employed

Used weekly for less than 2 years

Reviewed September 2019

Great way for me to set up my reminders for clients!

Very positive. My only complaint: Its got a silly name!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use this software primarily to remind my clients of their appointments and to let me know if they can attend their session. It works well and efficiently. I have no complaints!

Cons:

Of the few complaints I have had, I have contacted the Yellow Schedule team and they have responded quickly. I get my answer/resolution and I am on my way!

Reasons for choosing YellowSchedule

Mainly because of cost. I do not charge my clients for their reminder, so I wanted to find the best price.

Reasons for switching to YellowSchedule

Cost and the fact that I could text (remind) 2 people at the same time of the same appointment.

Andrea H.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for more than 2 years

Reviewed September 2019

Yellow Schedule

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Affordable 2. Great customer service - I've always gotten a very quick resolve and response back 3. Nice app for phone, nice to be able to text from it as well 4. Taking payments is great 5. Reminders work - patients love it 6. Awesome integration with website

Cons:

1. Mostly aesthetic - could look a bit nicer, less clunky 2. Sometimes the dates on the phone app do not line up with a client's actual last appointment 3. On the phone app, you can only see your personal schedule, you cannot see another employees (needed as a boss) 4. When someone cancels, it still sends out a reminder to them about the appointment, so they will press cancel again. Once they cancel, I think they should not get any more reminders. It can be confusing. 5. Wish you also accepted other payment methods beyond Stripe - sometimes it just doesn't accept certain cards, so I have to use a separate paypal account. 6. HSA cards and some random credit cards don't seem to be accepted

Reasons for switching to YellowSchedule

Price and customer care.

Adam R.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Priced high

It worked for our organization but when it came time to cut costs, YellowSchedule was almost immediately eliminated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about the software was the feature which allows back and forth communication with clients through the software. I could essentially text with my clients without having to provide my phone number. Furthermore, they could reply directly to the text reminders to confirm or cancel their appointments. This was helpful in many cases when clients forgot or double booked themselves and had to cancel.

Cons:

The price point was too high. Also the app was not user friendly. I found comparable software for a fraction of the price. I will admit however that I have not found comparable software for the price I want which also has the features I named above.

Vendor Response

Hi Adam, Thanks for your feedback. We're sorry to hear that you felt the price point was too high, however it's worth bearing in mind that our pricing includes SMS reminders which can really add up if you're paying for them separately. We've recently added HIPAA Compliant Staff Chat, a Waiting List, Patient Intake Forms and Treatment Notes. So we believe we pack a punch for a very reasonable cost. If you're still missing the features you mentioned feel free to come back and discuss with us. Kind regards,

Replied August 2019

Nicole B.

Verified reviewer

Mental Health Care

Self-Employed

Used daily for more than 2 years

Reviewed September 2019

Great Scheduling Software for Mental Health Professinals

Ratings Breakdown

Ease of use

Functionality

Pros:

I have been using YellowSchedule since 2012. It has been fantastic for keeping an organized calendar. I especially love the text reminders sent to clients. This feature has reduced my no-show rate to 2%, which is a definite improvement. I find the variety of reports available helpful in tracking appointment data. It's a great way to store client data as well. Overall, I have really enjoyed using YellowSchedule and have never thought once about using anything else.

Cons:

I find that the text notification can be inconsistent when clients contact me. Sometimes the notification appears as a red dot next to the notification bell, sometimes it appears as a flashing message icon in the most recent appointment box. Because of the inconsistency, I have missed cleints' messages for several hours or even days.

Kietric J.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed February 2016

Using YellowSchedule for 30 Days

I think yellow schedule is a fantastic software for tracking and keeping up with client appointments. The interface is easy to use and it provides good options for client use as well. The biggest challenge is working with individuals who are not computer literate or don't have internet access. But I think the SMS features make up for the challenges some individuals may have if the organization is assisting with the online appointments. We have been using it for 30 days and have seen more good than bad!

Ratings Breakdown

Ease of use

Customer support

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