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Aircall vs GoTo Connect

Updated January 29, 2026

Aircall vs GoTo Connect: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$40.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Third-Party Integrations
4.78
IVR
4.75
Recording
4.69
See All
Call Recording
4.71
Call Center Management
4.64
Online Voice Transmission
4.60
See All
Integrations
HappyFox BI
HappyFox BI
Microsoft Teams
Microsoft Teams
Avoma
Avoma
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Google Workspace
Google Workspace
Salesforce Sales Cloud
Salesforce Sales Cloud
Microsoft Azure
Microsoft Azure
See All
Pros / Cons
  • I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences.
  • Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed.
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  • Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play.
  • They couldn’t even manage to set up my account or activate my service, yet they were lightning-fast to charge my credit card for something I couldn’t use.
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad