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Josh P.
Advisor, 7 years

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Updated January 29, 2026
Aircall vs GoTo Connect: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$40.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Third-Party Integrations
4.78
IVR
4.75
Recording
4.69
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Call Recording
4.71
Call Center Management
4.64
Online Voice Transmission
4.60
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Integrations
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Pros / Cons
- I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences.
- Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed.
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- Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play.
- They couldn’t even manage to set up my account or activate my service, yet they were lightning-fast to charge my credit card for something I couldn’t use.
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad