Aloware 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Aloware

4.2

(33)

Pricing

Starting at $50.00 per month

About Aloware

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.

Designed for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social.

Aloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier par...

Aloware Screenshots

Aloware Pricing and Plans

Starting price: $50.00 per month

Free Trial

Free Version

Basic

$50.00

per feature, per month

No plan information available

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Aloware Features

Popular features found in Inside Sales
Auto-Dialer
Call List Management
Call Recording
CRM
Email Management
Interaction Tracking
Lead Capture
Multi-Channel Communication
Performance Management
Reporting & Statistics
Sales Pipeline Management
More features of Aloware
Activity Dashboard
Alerts/Escalation
API
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Caller ID
Call Logging
Call Monitoring
Call Reporting
Call Routing
Call Scripting
Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Campaign Management
Chatbot
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Computer Telephony Integration
Contact Database
Contact Management
Conversion Tracking
Customer Database
Inbound Call Center
IVR
Keyword Tracking
Lead Generation
Lead Management
Manual Dialer
Mobile Access
Outbound Call Center
PBX
Power Dialer
Predictive Dialer
Progressive Dialer
Queue Management
Real-Time Reporting
Reporting/Analytics
Sentiment Analysis
SMS Marketing
Video Call Recording
Virtual Call Center
Voice Mail

Aloware Integrations

Pipedrive

Google Ads

Salesforce Sales Cloud

Meta for Business

Google Analytics 360

Slack

See all 8 integrations

Aloware User Reviews

Overall Rating

4.2

Ratings Breakdown

61%

21%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.4

Functionality

4.2

Robert R.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Customizable and CUSTOMIZABLE

Customer Support - A+ Quality of Product & Service - A+ Price - A Pleased Clients and Staff - A+

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service at Aloware is outstanding. Because of that, despite not having a sliver of tech aptitude, I was able to describe with layperson lingo exactly what we wanted and needed our system to do, and the team at Aloware made it happen. And I never got that thing that most tech experts seem to do, they subtly insinuate that unless you understand tech talk, we don't want to deal with you. Perhaps I'm paying too much attention to customer service with my praise, but I just cannot help but feel satisfied having happened upon Aloware. As for the caliber of their product, it does exactly what we were told to expect. What else could we ask for. No, I'm not related to the owners, I am a crotchety old guy who rarely compliments my kids, let alone submiting a review for a company for doing what they're supposed to do... But Aloware doesn't just do what they're supposed to do. They go above and beyond, patiently describing (several times if needed) how to setup and use their service. If you're one of those business owners struggling with the concept of throwing their landline phones in the trash, where they belong, and making the overdue switch to internet based phones, then you're fortunate to be considering Aloware. There's no need to equivocate any longer, pull the trigger and sign up for Aloware today.

Cons:

I'm sure there are cons, however I've yet to encounter one.

Reasons for choosing Aloware

We did a thorough review of products that met our specs. One other company was in the range of possible. But really didn't compare.

Reasons for switching to Aloware

Apples and oranges in terms of add-on features and ease of use.

Annette B.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

BEST SOFTWARE OUT THERE FOR SMS, TELEPHONY AND BEST SUPPORT

I NEEDED A FLEXIBLE TELEPHONY PROGRAM FOR MULTIPLE SALES AGENTS IN MULTIPLE STATES WITH TEXT CAPABILITIES AND MANY OTHER FEATURES AT AN AFFORDABLE PRICE FOR NEW COMPANY. ALL OTHERS WERE RIDICULOUSLY PRICED AND REQUIRED UPGRADES FOR FEATURES THAT ALOWARE MADE STANDARD. THE SUPPORT IS UNMATCHED AND SPEED OF HELP IS TOO!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PRICE!!! EASE OF USE AND SUPPORT IS UNBELIEVABLE!! THEY ARE SO FLEXIBLE TO HELP WITH CHALLENGES AND CHANGES I NEEDED FOR MY BUSINESS AND VERY QUICK TO SUPPORT ANY ISSUE

Cons:

THERE'S NOT ONE BAD THING I CAN SAY HONESTLY

Reasons for choosing Aloware

PRICE, FEATURES, SUPPORT!!

Reasons for switching to Aloware

TOO MANY REASONS TO LIST, WITH ALOWARE YOU GET MORE THAN YOU PAY FOR, WHICH IS THE OPPOSITE WITH ANY OTHER COMPANY I USED.

Justin C.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Great product, terrible customer service experience

Terrible customer service! Account Manager has been switched multiple times with no communication from their end. When you ask questions they just change positions and fail to take any initiative to resolve your issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software fit our needs and was easy to set up.

Cons:

Customer service suggested we use their free 'Suspended' user to maintain reporting and recordings for users that are no longer with our company. Aloware then changed it's billing policy with very little notice, only one email, and no contact from any Account Manager and billed us. We reached out with the concern of maintaining recordings for deleted users, did not receive a clear response and dragged out the conversation while still billing us! It's been 2 months of attempted communication. Now they refuse to provide the full refund for the billed 'Suspended' users. They agreed to transfer the recordings to us, keep claiming permissions issues and fail to take an active role in attempting to solve the problem. Just a terrible experience over all.

Reasons for switching to Aloware

Ease of use, pricing.

andrea d.

Verified reviewer

Program Development

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2019

Neutral customer

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, the new app is a big plus. Can have multiple lines

Cons:

The line connexion with customers is not so good

Reasons for switching to Aloware

Multiple line management was not as easy as in Aloware

Ed S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Real-Time prospecting leads increasing deals closed

Excellent customer service open 24/5 and simple to implement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to integrate with Hubspot Professional Marketing Hub and Professional Sales Hub and dial new leads within 1 to 3 minutes and have 2-way text conversations in real-time right at optin

Cons:

3 Seat Minimum per month rather than the ability to purchase a single license and buy more on an as need be basis

Reasons for choosing Aloware

Features and functionality and integrations

Reasons for switching to Aloware

Their power dialer and 2-way texting as well as true ringless voicemail capability for multi-channel campaigns

Mark B.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2019

Washify COO review

Admittedly the decision to go to the product was based on the CEO making that decision but the decision was intended to address a problem that Aloware wasn’t really suited for completely solving. And we had changing administrators on the project for a number of reasons that was not Aloware’s fault. For that and other reasons the product not been fully implemented yet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it had the potential for a lot of flexibility in call routing, recording and text messaging

Cons:

It was cumbersome to implement. And some things that should’ve been straightforward with more complex than expected

Reasons for choosing Aloware

We decided to keep both for different reasons

Reasons for switching to Aloware

The original expectation was it would be be replacing our trouble ticketing system until was recognized that it would only handle the incoming telephony-based inquiries into the system. It was also hoped to be able to be used to track all the sales people‘s customer interactions but without the mobile app it was unlikely to get sales people to login to make and receive phone calls and text messages as they typically did from their own cell phones

Jean-Emmanuel L.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2021

Great software with unique integrations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aloware is the only contact center software that seamlessly connects to Guesty and Slack. These integrations were a key feature for us. The software is easy to use, and scales well with our business.

Cons:

Downloading data for the creation of reports is very slow (often doesn't work for large datasets). Changing a contact is on Aloware does not work well if the contact has been pulled from another integration, the Guesty integration is not 2-way. The cost is high compared to other similar software.

Brandi R.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Easy to set up and sync to Hubspot

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed a phone system to sync to our Hubspot account and record our calls and texts to the customer contact. This was an easy solution that gives each CSM and Sales rep a personal line and logs their activity through the desktop or app.

Cons:

There were a few hiccups within setup such as having team members use my line, but support was quick to help me correct the issues that were primarily just user error on our part.

Joel N.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

1 year update

Great customer service during my learning curve

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use and great features for any business looking for a dialer. Less expensive than other options.

Cons:

Call recording features had some issues but we solved them

Reasons for switching to Aloware

Needed cheaper options

Arwa A.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Okay

It is okay, but depends on the day honestly.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use and love how it shows patients names when calling

Cons:

Disconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through

Reasons for switching to Aloware

Works better with our system overall

Showing 1 - 10 of 33 Reviews

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