# Best Inside Sales Software - 2026 Reviews & Pricing > Find the best Inside Sales Software for your organization. Compare top Inside Sales Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/crm/inside-sales-comparison/ --- [Home](https://www.softwareadvice.com/) / Inside Sales Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Inside Sales Software of 2026 Updated July 26, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Buyers Guide 4. Related Software Filter products 169 results ### Compare Products Showing 1 - 25 of 169 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Salesforce Sales Cloud [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.40 [(18798)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Best for:Mid-size businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Sales Cloud is equipped with customer relationship management (CRM) functionality that encompasses lead management, marketing automation and contact management solutions. It assists businesses in overseeing customer accounts, monitoring sales leads, executing and assessing marketing efforts and offering post-sale support. The upgraded Salesforce Lightning Experience enhances the CRM capabilities of Sales Cloud, optimizing the sales cycle and enabling sales representatives to effortlessly generate leads, manage accounts, oversee campaign progress and compile reports. Integration with Salesforce for Outlook allows for seamless synchronization of contacts, calendars, emails and tasks across both platforms, ensuring uninterrupted business operations. Specifically designed for small businesses, Sales Cloud empowers companies to organize contacts, monitor sales activities, manage tasks and events, generate leads and assess performance metrics. Additionally, for larger organizations, the sales cloud enterprise edition enriches the platform with additional features such as call scripting, collaborative selling tools, comprehensive business workflow management, approval processes, custom application development, API integrations and more. The Salesforce CRM solution is available as a software-as-a-service (SaaS) offering, providing a comprehensive technology infrastructure that includes data management, security, workflow integration and user interface functionalities. Automated CRM updates, centralized data and smarter insights backed by the Salesforce Platform and Data Cloud represent a leap towards a data-driven sales strategy. Additionally, the integration of Sales Cloud with Tableau brings advanced analytics to the forefront, enhancing forecast accuracy, pipeline growth and revenue optimization.  Salesforce Sales Cloud underpins revenue growth through its integrated growth platform, encapsulating revenue lifecycle management, CPQ (configure, price, quote) and sales performance management. This integration connects product catalogs, pricing management, contracts and billing in one coherent system, facilitating sales across various channels. Additionally, the partner relationship management is also enhanced, easing the management of resellers, distributors, and other partners to drive channel sales and performance.  Salesforce Sales Cloud presents a sales solution that is adaptable to various business needs, offering total visibility into the sales pipeline. It enhances sales team productivity through built-in AI and sales engagement tools. Trusted AI, grounded in unified sales data, offers sales teams faster, smarter selling capabilities. Furthermore, sales engagement is baked directly into the CRM, allowing for accelerated sales cycles and more impactful buyer connections. Additionally, outcome-based enablement programs improve seller efficiency and productivity, ensuring sales teams operate at peak performance levels. Salesforce Sales Cloud includes Agentforce, comprising SDR (Sales Development Representative) and Sales Coach components. The autonomous agents are designed to scale sales teams effectively. Additionally, it focuses on building the pipeline by autonomously nurturing inbound leads around the clock and elevating sales performance by offering personalized coaching to sales representatives.... [Read more](https://www.softwareadvice.com/product/2764-Salesforce/) ### What users love - 360-degree customer relationship management - Comprehensive sales process control - Tailored workflows and flexibility ### To take in mind - Significant costs and add-on fees - Steep learning and onboarding demands - Complex and limited reporting tools ### Best rated features: Drag & Drop 5.0 Proposal Generation 5.0 Campaign Analytics 5.0 Job Scheduling 5.0 [See all features](https://www.softwareadvice.com/product/2764-Salesforce/#key-features) ### Starter Suite $25.00/month For up to 5 users ### Pro Suite $100.00/month This plan is designed for any size team and is billed annually. ### Enterprise $165.00/month This plan is designed for any size team and is billed annually. [See full pricing details](https://www.softwareadvice.com/product/2764-Salesforce/#pricing-and-plans) ### Product: LeadSquared [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) 4.26 [(167)](https://www.softwareadvice.com/crm/leadsquared-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale. Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru, India with a local presence in Middle East, North America, and South Africa. The software is available in a subscription pricing model. It runs on most web browsers and also has a dedicated Android and iOS application.... [Read more](https://www.softwareadvice.com/crm/leadsquared-profile/) ### Best rated features: Engagement Tracking 5.0 Multi-Channel Marketing 5.0 SMS Marketing 5.0 Sales Analytics 5.0 ### Worst rated features: Activity Dashboard 1.0 Social Media Integration 1.0 Reminders 1.0 [See all features](https://www.softwareadvice.com/crm/leadsquared-profile/#key-features) ### Product: Dialpad [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) 4.18 [(569)](https://www.softwareadvice.com/voip/dialpad-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud contact center and virtual contact center. The platform is designed for businesses of all sizes and industries such as retail, insurance, technology and professional services. Dialpad's AI capabilities provide notetaking, insights, and productivity features. The platform integrates with various business applications, such as G Suite, Office 365, Salesforce, Zendesk, Okta and others to create a seamless user experience. Additionally, it is built with enterprise-grade security and privacy features to ensure data protection and compliance. Dialpad's comprehensive customer communications platform streamlines operations, enhances productivity and delivers a seamless customer experience. The platform includes three interconnected products: Dialpad Connect for phone calls, Dialpad Support for managing contact centers and Dialpad Sell, an automated sales dialer. Dialpad integrates voice, messaging, video and meetings into one platform accessible from any device with internet access. Additionally, it features a cloud telephony technology, such as WebRTC and the Opus codec, to provide VoIP call clarity.... [Read more](https://www.softwareadvice.com/voip/dialpad-profile/) ### What users love - Flexible business phone features - Intuitive and accessible design - Unified device connectivity options ### To take in mind - Reliability and call handling issues - Slow and unresponsive assistance - Hidden fees and unclear costs ### Best rated features: Call Conferencing 5.0 Manual Dialer 5.0 Call Queues 5.0 Recording 5.0 ### Worst rated features: Call Scheduling 1.0 AI/Machine Learning 1.0 Third-Party Integrations 1.0 [See all features](https://www.softwareadvice.com/voip/dialpad-profile/#key-features) ### Standard $27.00/month For businesses with upto 10 users ### Pro $35.00/month For SMEs with upto 11-99 users ### Enterprise Custom Pricing available upon request For enterprises with 100+ users [See full pricing details](https://www.softwareadvice.com/voip/dialpad-profile/#pricing-and-plans) ### Product: Less Annoying CRM [Less Annoying CRM](https://www.softwareadvice.com/crm/less-annoying-crm-profile/) 4.80 [(654)](https://www.softwareadvice.com/crm/less-annoying-crm-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary We built Less Annoying CRM 17 years ago for the thousands of independent consultants, agents, and small business owners who are hitting the limits of their spreadsheets, but nowhere near needing the complexity of big CRMs. Less Annoying CRM is for you if you’ve ever wished you could attach a to-do list to a contact, keep all your notes and emails for a client in one place, or just get a simple nudge so a follow-up never slips through the cracks again. We're the middle ground between the spreadsheet you're manually updating, and all those complicated, expensive, overwhelming CRMs on top 10 lists. We're built to be more than a spreadsheet, less than a CRM. You get a simple contact list, a calendar that syncs with Google and Outlook, and an easy-to-read report of your leads and tasks. All your team members can collaborate without the chaos of a shared spreadsheet, and you'll get a daily email agenda of everything on your plate. What you \*won’t\* get are confusing features you’ll never use, a consultant to set it all up, or a surprise bill because you needed an extra feature. We believe in one simple price ($15/month/user), no long-term contracts, and free phone and email support from real, happy humans. Start your no-hassle, 30-day free trial today -- no credit card needed.... [Read more](https://www.softwareadvice.com/crm/less-annoying-crm-profile/) ### Best rated features: Activity Tracking 5.0 For Mac Devices 5.0 For Real Estate 5.0 Client/Property Matching 5.0 ### Worst rated features: Prospecting Tools 3.5 Data Security 4.0 [See all features](https://www.softwareadvice.com/crm/less-annoying-crm-profile/#key-features) ### Core $15.00/month Get all our features at our single price tier. No more having to choose between complicated pricing models!... [Read more](https://www.softwareadvice.com/crm/less-annoying-crm-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/less-annoying-crm-profile/#pricing-and-plans) ### Product: DialedIn CCaaS [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.81 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape. Tailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. DialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast & Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows. DialedIn CCaaS provides Real-Time Analytics & Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security & Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.... [Read more](https://www.softwareadvice.com/call-center/chasedata-profile/) ### Best rated features: Data Management 5.0 Call List Management 5.0 Automated Routing 5.0 List Management 5.0 [See all features](https://www.softwareadvice.com/call-center/chasedata-profile/#key-features) ### Product: CallTools [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) 4.83 [(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers. CallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. Unleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!... [Read more](https://www.softwareadvice.com/call-center/calltools-profile/) ### Best rated features: Activity Tracking 5.0 Activity Dashboard 5.0 Real-Time Monitoring 5.0 Call Scripting 5.0 ### Worst rated features: CRM 3.0 Call Scheduling 3.7 Real-Time Reporting 4.0 [See all features](https://www.softwareadvice.com/call-center/calltools-profile/#key-features) ### Product: OnePageCRM [OnePageCRM](https://www.softwareadvice.com/crm/onepagecrm-profile/) 4.84 [(107)](https://www.softwareadvice.com/crm/onepagecrm-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary OnePageCRM is a simple contact management tool. While it has all the usual features of a customer relationship management (CRM) system, OnePageCRM is mostly known for its simplicity and unique to-do list functionality. You can use this CRM to add tasks/reminders next to every contact and receive automatic notifications when the next follow-up is due. Unique CRM features: — Action Stream: In OnePageCRM, you can add tasks and reminders with due dates to every contact in your database. You can sort your contacts by alphabet, company name, and task’s due date. You can run your whole business from OnePageCRM without switching between spreadsheets and to-do apps. — Contact management: All contact information is on one scrollable page, including past and future interactions and touchpoints. With OnePageCRM, you can also visualize relationships between contacts (e.g. who’s a decision maker, and so on). If you work with freelancers, you can share only specific contacts with them by giving them Focused User access to your database. — Email management: Send emails in bulk from within your CRM, keep all email templates in one place, attach files to templates, track email opens, fully sync your email client with OnePageCRM, and much more. This is your ultimate Email Hub! — Lead generation: Use unique lead generation and lead capture tools for free. Capture contact details from any web page with Lead Clipper and automatically create new contacts in your CRM account. Build free and simple online forms with unlimited submissions. More CRM features: — Pipeline & deal management: Drag-and-drop functionality, automatic sales revenue prediction, Kanban view, and in-built sales quote management tool. — Sales & workflow automation: Automated workflow process and custom automations built via the Autoflow feature. — Free mobile CRM apps: mobile CRM, AI-powered Route Planner for field sales, Speed Dialer, and Business Card Scanner. — CRM reporting features: View real-time activities across the whole CRM account, build custom reports, mention team members in notes, and assign tasks to colleagues. — CRM integrations: Integrate with apps, such as Mailchimp, Xero, Google apps, Skype, Evernote, WhatsApp, and many more. You can also build custom integrations with our open API.... [Read more](https://www.softwareadvice.com/crm/onepagecrm-profile/) ### Best rated features: Calendar Management 5.0 Dashboard 5.0 Customizable Forms 5.0 Customizable Reports 5.0 ### Worst rated features: Referral Tracking 3.0 [See all features](https://www.softwareadvice.com/crm/onepagecrm-profile/#key-features) ### Professional $9.95/month The monthly billing plan is also available. $15/month if billed annually. You can also avail a free 21-day trial. No credit card required.... [Read more](https://www.softwareadvice.com/crm/onepagecrm-profile/#pricing-and-plans) ### Business $19.95/month The monthly billing plan is also available. $29/month if billed annually. You can also avail a free 21-day trial. No credit card required.... [Read more](https://www.softwareadvice.com/crm/onepagecrm-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/onepagecrm-profile/#pricing-and-plans) ### Product: PhoneBurner [PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/) 4.78 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations. The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics. The PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. Use the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails, one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more. PhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts. The solution is available on a monthly subscription basis and provides customer support via phone and email.... [Read more](https://www.softwareadvice.com/crm/phoneburner-profile/) ### Best rated features: Reporting & Statistics 5.0 Workflow Automation 5.0 Email Marketing 5.0 Performance Management 5.0 [See all features](https://www.softwareadvice.com/crm/phoneburner-profile/#key-features) ### Standard $165.00/month The plan includes CRM solutions and an powerful dialer. ### Professional $195.00/month The plan includes all features from the standard plan with additional add-ons to help teams grow. ### Premium $215.00/month The plan includes all features from the standard and professional plans plus a dedicated inbound number with text messaging capabilities.... [Read more](https://www.softwareadvice.com/crm/phoneburner-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/phoneburner-profile/#pricing-and-plans) ### Product: EngageBay CRM [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.65 [(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Best for:Features ### Pricing availability Free trial: Not available Free version: Available Software Advice Summary EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships. Features of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management and more. It comes with a built-in CRM, which allows firms to manage and track all activities across customers, leads and deals as they proceed through pipelines. Additionally, it provides marketing capabilities for users to generate leads through automated email templates, customizable forms/popups, social media engagement and more. EngageBay enables businesses to use Zapier and Xero integration to connect the platform with several third-party applications such as Salesforce, Intercom, MailChimp, Hubspot and more. Pricing is available on monthly subscriptions and support is extended via documentation, phone and email.... [Read more](https://www.softwareadvice.com/crm/engagebay-profile/) ### What users love - Responsive and helpful support team - Affordable and feature-rich plans - Intuitive and user-friendly interface ### To take in mind - Email deliverability and limitations - Limited reporting and analytics depth ### Best rated features: Responsive Web Design 5.0 Multi-Campaign 5.0 Customer Engagement 5.0 Service Level Agreement (SLA) Management 5.0 [See all features](https://www.softwareadvice.com/crm/engagebay-profile/#key-features) ### Product: monday CRM [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/) 4.69 [(463)](https://www.softwareadvice.com/marketing/monday-crm-profile/reviews/) Best for:Customer support ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services. The platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously. monday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities.... [Read more](https://www.softwareadvice.com/marketing/monday-crm-profile/) ### What users love - User-friendly and intuitive interface - Highly customizable workflow management - Efficient client relationship tracking ### To take in mind - Expensive for small teams ### Best rated features: Opportunity Management 5.0 Lead Scoring 5.0 Prioritization 5.0 Project Management 5.0 ### Worst rated features: Dashboard 2.0 Meeting Management 3.0 Campaign Management 3.0 Data Security 3.5 [See all features](https://www.softwareadvice.com/marketing/monday-crm-profile/#key-features) ### Basic $12.00/month ### Standard $17.00/month ### Pro $28.00/month [See full pricing details](https://www.softwareadvice.com/marketing/monday-crm-profile/#pricing-and-plans) ### Product: Creatio CRM [Creatio CRM](https://www.softwareadvice.com/crm/bpmonline-profile/) 4.74 [(149)](https://www.softwareadvice.com/crm/bpmonline-profile/reviews/) Best for:Features ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. Creatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration. Creatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration. And Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.... [Read more](https://www.softwareadvice.com/crm/bpmonline-profile/) ### Best rated features: Task Management 5.0 Calendar Sync 5.0 ROI Tracking 5.0 Conversion Tracking 5.0 ### Worst rated features: Surveys & Feedback 3.0 Live Chat 3.0 Activity/News Feed 4.0 [See all features](https://www.softwareadvice.com/crm/bpmonline-profile/#key-features) ### Product: Ricochet360 [Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/) 4.84 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more. Features of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more. The customer relationship management module allows marketers to automatically capture, track and distribute leads among sales representatives based on skills, availability, and pooling. Additionally, it provides a cloud phone system for users to facilitate click-to-call conversions, call transfers, performance tracking, among other processes. Ricochet360 lets businesses run custom and targeted call campaigns per specific lead types, improving sales funnels. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/voip/ricochet360-profile/) ### Best rated features: Social Marketing 5.0 Call Scheduling 5.0 Computer Telephony Integration 5.0 Caller ID 5.0 ### Worst rated features: CRM 1.0 Call List Management 3.0 Multi-Channel Communication 3.0 [See all features](https://www.softwareadvice.com/voip/ricochet360-profile/#key-features) ### Product: Clari Copilot [Clari Copilot](https://www.softwareadvice.com/crm/wingman-profile/) 4.66 [(314)](https://www.softwareadvice.com/crm/wingman-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Clari Copilot turns your revenue team into serial closers by helping them win every revenue-critical moment. With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. Here’s how: - With Clari Copilot’s real-time battlecards and monologue alerts, your reps can navigate objections with ease and learn from winning behavior. And your managers can easily track rep performance without 100s of hours of call shadowing. - Clari Copilot proactively gives you deal-changing insights like potential blockers, competitor mentions, and next steps, so you can act when it actually matters. You don’t need to listen to endless call recordings and keep track of multiple dashboards to know where a deal is in the sales process. - With Clari Copilot’s RevGPT feature, you can automate the busywork and focus more on closing deals faster. Get formatted call summaries, next steps, and suggested actions, right in your Slack. You can also use the feature to transform lengthy enablement material into concise battlecards. - With Clari and Clari Copilot united on one platform, you can inspect deals with rigor, forecast with accuracy, and run revenue on one platform. - Clari Copilot is SOC 2 Type 2 certified and GDPR ready so you can operate with enterprise grade security. You can manage your org with role-based access, single sign on, and active recording consent. - Clari Copilot integrates with dialers (e.g., Outreach, Aircall, HubSpot, RingCentral), video conferencing tools (e.g., Zoom, Google Meet, GoToMeeting) and CRMs (e.g., SalesForce, PipeDrive, HubSpot) to bring all the intelligence together.... [Read more](https://www.softwareadvice.com/crm/wingman-profile/) ### What users love - Flexible and searchable call recordings - Actionable insights from call analysis - Optimizing sales call management ### To take in mind - Transcription accuracy and speaker identification ### Best rated features: Dashboard 5.0 Opportunity Management 5.0 Customizable Branding 5.0 Real-Time Analytics 5.0 ### Worst rated features: Customizable Reports 3.3 Task Management 3.8 Automatic Call Distribution 4.0 [See all features](https://www.softwareadvice.com/crm/wingman-profile/#key-features) ### Accelerator $1,080.00/year ### Enterprise $1,320.00/year [See full pricing details](https://www.softwareadvice.com/crm/wingman-profile/#pricing-and-plans) ### Product: Sage Sales Management [Sage Sales Management](https://www.softwareadvice.com/field-service/forcemanager-mobile-profile/) 4.63 [(169)](https://www.softwareadvice.com/field-service/forcemanager-mobile-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Sage Sales Management CRM, tailored for any-sized business with a field sales force, now integrates cutting-edge AI and Timeline Conversations. This combination ensures real-time, efficient sales activity measurement and management. Key features include: - AI-powered analysis for real-time sales impact measurement. - Geolocated opportunity information for strategic planning. - Timeline Conversations for streamlined communication around CRM activities like visits, emails, or calls. - Customizable real-time data fields and stages to match unique sales processes. - AI-driven insights to minimize errors and misunderstandings. - Easy integration with your favorite apps. - Enhanced collaboration across departments, fostering a unified approach to sales success. Available on Android and iOS, Sage Sales Management Mobile CRM adapts to various devices, offering a mobile-first design that’s user-friendly and has a high adoption rate.... [Read more](https://www.softwareadvice.com/field-service/forcemanager-mobile-profile/) ### Best rated features: Marketing Automation 5.0 For Insurance Industry 5.0 Document Storage 5.0 Quotes/Estimates 5.0 ### Worst rated features: Product Catalog 3.0 [See all features](https://www.softwareadvice.com/field-service/forcemanager-mobile-profile/#key-features) ### Basic €19.00/month [See full pricing details](https://www.softwareadvice.com/field-service/forcemanager-mobile-profile/#pricing-and-plans) ### Product: SalesBlink [SalesBlink](https://www.softwareadvice.com/crm/salesblink-profile/) 4.67 [(271)](https://www.softwareadvice.com/crm/salesblink-profile/reviews/) Best for:Email Campaign Management ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary SalesBlink is a sales outreach automation platform that integrates a suite of features to streamline and enhance sales processes. SalesBlink focuses on automating email outreach, ensuring that sales emails and follow-ups are sent on autopilot, thereby increasing efficiency and productivity. The platform's standout feature, BlinkGPT, leverages AI to draft personalized cold email sequences, allowing for the creation and execution of sales sequences tailored to specific business needs. This AI-driven approach not only simplifies the process of reaching out to potential leads but also ensures that each communication is optimized for engagement. Email deliverability is a critical aspect of SalesBlink's offering, with the Email WarmUp feature aiming to improve email and domain reputation to consistently land emails in the inbox. This is further supported by email verification processes that screen for invalid emails, ensuring that outreach efforts are not wasted on non-existent or incorrect email addresses. The platform also addresses the logistical challenges of scheduling by incorporating a Meeting Scheduler. This feature allows prospects to book meetings easily, accommodating different time zones and simplifying the coordination process. Additionally, SalesBlink's Unified Inbox consolidates communications from various channels into a single dashboard, facilitating easier management of leads and interactions. Other notable features include integrations that allow for seamless connection with CRM systems, detailed reporting and dashboards for monitoring outreach performance, and email tracking capabilities that offer insights into email engagement metrics such as opens, clicks, and responses.... [Read more](https://www.softwareadvice.com/crm/salesblink-profile/) ### Best rated features: Scheduling 5.0 Sales Pipeline Management 5.0 API 4.9 Email Management 4.8 ### Worst rated features: Prospecting Tools 4.0 [See all features](https://www.softwareadvice.com/crm/salesblink-profile/#key-features) ### Scale $25.00/month This entry-level plan is suitable for small teams or individuals just beginning their sales outreach efforts. It includes basic features such as BlinkGPT AI for personalizing emails, a 6,000 emails monthly email sending capacity, and access to essential sales outreach tools.... [Read more](https://www.softwareadvice.com/crm/salesblink-profile/#pricing-and-plans) ### Growth $79.00/month The Growth plan is aimed at growing businesses looking for advanced features. It offers an email sending limit of upto 50,000 emails and additional capabilities such as more BlinkGPT AI personalizations, more email sequence creations, and comprehensive support for email campaigns.... [Read more](https://www.softwareadvice.com/crm/salesblink-profile/#pricing-and-plans) ### Business $179.00/month This plan is tailored for large businesses and organizations with extensive sales outreach needs. It provides a limit of 100,000 for monthly email sends, BlinkGPT AI personalizations, and email sequence creations. Additionally, it includes advanced features like outreach tasks and team reports to streamline operations and enhance team collaboration.... [Read more](https://www.softwareadvice.com/crm/salesblink-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/salesblink-profile/#pricing-and-plans) ### Product: Readymode [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.62 [(143)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Best for:On the rise ### Pricing availability Free trial: Not available Free version: Not available Software Advice Summary Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one platform empowers businesses to engage smarter, connect more, and grow their revenue. Along with an industry-leading predictive dialer, our outbound calling solutions include advanced features like fully integrated CRM, built-in compliance tools, and real-time reporting and analytics. Readymode is at the core of the conversation: we’re designed for businesses that want to maximize productivity and scale affordably. We are the leading choice for customer outreach and engagement. With Readymode you get crystal-clear voice with Tier 1 carriers, unlimited outbound minutes, $0 set-up fees, and complete implementation so you’re up and running quickly. Readymode offers free, unlimited technical support, 1:1 implementation and zero set-up fees.... [Read more](https://www.softwareadvice.com/product/171343-Readymode/) ### Best rated features: Computer Telephony Integration 5.0 Callback Scheduling 5.0 Voice Mail 5.0 Call Scripting 5.0 ### Worst rated features: CRM 1.0 [See all features](https://www.softwareadvice.com/product/171343-Readymode/#key-features) ### Product: Groove [Groove](https://www.softwareadvice.com/product/224461-Groove/) 4.68 [(146)](https://www.softwareadvice.com/product/224461-Groove/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove’s sales engagement platform drives more revenue through connected and consistently great sales execution. It makes your sales strategy actionable, reinforces your custom playbook, and applies AI-driven insights that help sellers learn, evolve, and win. Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020. To learn more, visit https://groove.co.... [Read more](https://www.softwareadvice.com/product/224461-Groove/) ### Best rated features: Customizable Fields 5.0 Alerts/Notifications 5.0 Collaboration Tools 5.0 Access Controls/Permissions 5.0 ### Worst rated features: Business Process Automation 3.5 Call Recording 3.7 [See all features](https://www.softwareadvice.com/product/224461-Groove/#key-features) ### Basic $50.00/month [See full pricing details](https://www.softwareadvice.com/product/224461-Groove/#pricing-and-plans) ### Product: Salesflare [Salesflare](https://www.softwareadvice.com/marketing/salesflare-profile/) 4.70 [(139)](https://www.softwareadvice.com/marketing/salesflare-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Salesflare is an intelligent CRM and email outreach platform used by thousands of small and medium-sized B2B businesses, who want to sell more with less work. It automates the data entry user would normally have in a CRM by gathering data from social profiles, emails, calendars, phones, company databases, and professional email signatures. Salesflare's customers use its CRM primarily to generate and follow-up leads at scale, assisted by its sales tracking and automation features. It has built-in email tracking, capabilities for sending personal emails at scale, lead scoring, social integrations, sales analytics, and an automated address book. Salesflare's full functionality is available across all devices used: Windows, Mac, Linux, iPhone, iPad, Android phones and tablets, ... and even inside Gmail or Outlook inboxes. The software is focused on accelerating B2B sales and is primarily used by marketing agencies, software companies, startups, consulting companies, commercial real estate agencies, non-profits, pharmaceutical, and manufacturing companies.... [Read more](https://www.softwareadvice.com/marketing/salesflare-profile/) ### Best rated features: Customizable Fields 5.0 Event Triggered Actions 5.0 Performance Metrics 5.0 Sales Activity Management 5.0 [See all features](https://www.softwareadvice.com/marketing/salesflare-profile/#key-features) ### Growth $29.00/month [See full pricing details](https://www.softwareadvice.com/marketing/salesflare-profile/#pricing-and-plans) ### Product: Close [Close](https://www.softwareadvice.com/crm/close-io-profile/) 4.66 [(164)](https://www.softwareadvice.com/crm/close-io-profile/reviews/) Best for:Ease of use ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin. Close embeds calling, email, and SMS natively inside the platform. Every conversation is automatically logged, searchable, and connected to the contact record it belongs to, so sales teams can increase their follow-up discipline without juggling tools or letting leads slip through the cracks. Core capabilities include: - Built-in calling with Power Dialer and Predictive Dialer so reps reach more leads without manual dialing - Inbox for managing two-way email conversations with open and click tracking - Smart Views for dynamically filtered lead lists based on activity, status, or custom criteria - Pipeline management with Opportunities and deal tracking across stages - Workflow Automation for multi-step follow-up sequences across calls, email, and SMS — without technical setup - Web Forms for capturing and routing inbound leads directly into the CRM - Call coaching tools including listen, whisper, and barge Close automates the sales activities that happen between conversations: - Notetaker joins calls and meetings to record, transcribe, and summarize every conversation - AI Drafts writes follow-up emails after each call - AI Summaries give reps instant context on any lead - AI Enrich pulls live company and contact data from public sources - A native MCP server lets your team use Close data directly inside ChatGPT, Claude, Cursor, n8n, and VSCode These features are part of Chloe, Close's built-in AI sales assistant — with expanded capabilities, including AI voice, coming in Spring 2026. Close is used by small to mid-sized sales teams (typically 1 to 100 reps) in SaaS, fintech, real estate, insurance, recruiting, staffing, and professional services — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline. Plans start at $9/user/month with built-in calling, email, and SMS included. Plans scale as your team grows: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139). Custom pricing available for teams of 10+. No contracts required. 14-day free trial — no credit card, no obligation.... [Read more](https://www.softwareadvice.com/crm/close-io-profile/) ### Best rated features: Call Recording 5.0 Lead Notifications 5.0 Customizable Templates 5.0 Third-Party Integrations 5.0 ### Worst rated features: Data Import/Export 1.0 Real-Time Notifications 1.0 [See all features](https://www.softwareadvice.com/crm/close-io-profile/#key-features) ### Solo $9.00/month Solo is perfect for individuals organizing leads, managing pipelines, and keeping communication in one place.... [Read more](https://www.softwareadvice.com/crm/close-io-profile/#pricing-and-plans) ### Essentials $35.00/month A great plan for small teams. ### Growth $99.00/month Automation to help your team move faster. [See full pricing details](https://www.softwareadvice.com/crm/close-io-profile/#pricing-and-plans) ### Product: Salesmate [Salesmate](https://www.softwareadvice.com/email-marketing/salemate-profile/) 4.71 [(102)](https://www.softwareadvice.com/email-marketing/salemate-profile/reviews/) Best for:Value for money ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points. Salesmate is a flexible, customizable, and cost-effective solution to multiple teams in your organization. The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities. The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly. With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more. One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences. Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions. And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask! We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences. Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success. Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers. Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business. From lead generation to top-notch customer experiences, Salesmate has something for everyone in your team. Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try. Hottest features: Sales Automation Marketing Automation Built-in Calling & Texting Sandy AI Custom Layouts and Modules Sequences and Journey based Automation Live Chat and Chatbots Email Campaigns Meeting Scheduler Dashboards & Reporting... [Read more](https://www.softwareadvice.com/email-marketing/salemate-profile/) ### Best rated features: Engagement Tracking 5.0 Sales Reports 5.0 Email Campaign Management 5.0 Lead Qualification 5.0 ### Worst rated features: Goal Setting/Tracking 3.0 Email Marketing 3.4 [See all features](https://www.softwareadvice.com/email-marketing/salemate-profile/#key-features) ### Basic $29.00/month Add-ons are available for this plan at additional charges. ### Pro $49.00/month Add-ons are available for this plan at additional charges. ### Business $79.00/month Add-ons are available for this plan at additional charges. [See full pricing details](https://www.softwareadvice.com/email-marketing/salemate-profile/#pricing-and-plans) ### Product: Outplay [Outplay](https://www.softwareadvice.com/crm/outplay-profile/) 4.72 [(75)](https://www.softwareadvice.com/crm/outplay-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Outplay is a cloud-based sales enablement solution that helps enterprises interact with the target audience and gain visibility into various business metrics to increase revenue and growth. The software lets sales teams view, monitor, and organize their goals and engage with the customers across different marketing channels including SMS, call, LinkedIn, email and more. The automation functionality in Outplay automatically saves the tasks. Additionally, it also facilitation integration with numerous third-party applications such as Hubspot, Microsoft Office 365, Salesforce, Gmail, Zapier, Pipedrive and more.... [Read more](https://www.softwareadvice.com/crm/outplay-profile/) ### Best rated features: Sales Onboarding & Training 5.0 Segmentation 5.0 Activity Tracking 5.0 Sales Activity Management 5.0 ### Worst rated features: Email Templates 3.7 Call Recording 4.0 [See all features](https://www.softwareadvice.com/crm/outplay-profile/#key-features) ### Startup Custom Pricing available upon request ### Growth $99.00/month 14-day free trial. ### Pro $120.00/month 14-day free trial. [See full pricing details](https://www.softwareadvice.com/crm/outplay-profile/#pricing-and-plans) ### Product: Kommo [Kommo](https://www.softwareadvice.com/product/3142-Kommo/) 4.45 [(248)](https://www.softwareadvice.com/product/3142-Kommo/reviews/) Best for:Popular ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbots with the code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Sales managers love Kommo for in-depth analytics, reporting, and automation capabilities Lead generation is simple with Kommo’s easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. It’s a messenger-based sales solution for entrepreneurs, small and medium businesses. With workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. In-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with the mobile app available both on iOS and Android. The setup process is made as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. Our clients are offered free onboarding and setup assistance, as well as multichannel support during business hours.... [Read more](https://www.softwareadvice.com/product/3142-Kommo/) ### What users love - Centralized multi-channel connectivity - Streamlined lead tracking workflow - Organized sales process oversight ### To take in mind - Slow and ineffective assistance ### Best rated features: Channel Management 5.0 Customizable Templates 5.0 Sales Forecasting 5.0 Appointment Scheduling 5.0 ### Worst rated features: Segmentation 1.0 Lead Qualification 2.5 [See all features](https://www.softwareadvice.com/product/3142-Kommo/#key-features) ### Base $15.00/month 2,500 active leads per user ### Advanced $25.00/month 5,000 active leads per user ### Enterprise $45.00/month 10,000 active leads per user [See full pricing details](https://www.softwareadvice.com/product/3142-Kommo/#pricing-and-plans) ### Product: TeamGram [TeamGram](https://www.softwareadvice.com/crm/teamgram-profile/) 4.86 [(35)](https://www.softwareadvice.com/crm/teamgram-profile/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary TeamGram is a cloud-based integrated customer relationship management (CRM), quotation, proposal and sales management solution that helps businesses manage their workflows and sales cycle. TeamGram offers CRM capabilities that enable businesses to manage interactions with new and existing customers. Users can define deals for prospective sales and prepare sales quotes that can be revised and converted into orders. The solution enables users to manage and track their inventories in real time and add products when required. The task management feature allows users to create and assign tasks to themselves or coworkers, set due dates and track progress. TeamGram also offers a mobile app for iOS and Android devices for remote usage. Services are offered on a monthly subscription basis that includes support via email, phone and online video tutorials.... [Read more](https://www.softwareadvice.com/crm/teamgram-profile/) ### Best rated features: Email Management 5.0 Contact Management 5.0 Reporting/Analytics 5.0 Calendar/Reminder System 5.0 [See all features](https://www.softwareadvice.com/crm/teamgram-profile/#key-features) ### DOX Pro $24.00/month The plan is for 3 users and up. Discounted price is $18 per user per month. ### DOX Premium $48.00/month The plan is for 3 users and up. Discounted price is $36 per user per month. [See full pricing details](https://www.softwareadvice.com/crm/teamgram-profile/#pricing-and-plans) ### Product: Mixmax [Mixmax](https://www.softwareadvice.com/crm/mixmax-profile/) 4.58 [(236)](https://www.softwareadvice.com/crm/mixmax-profile/reviews/) Best for:Small businesses ### Pricing availability Free trial: Available Free version: Available Software Advice Summary Mixmax is a sales engagement platform that helps businesses track emails, engage with customers and conduct surveys via a unified platform. It enables sales representatives to convert prospects into customers, send personalized emails to clients, automate workflows and enhance customer experience activities. It allows managers to track the performance of sales executives, analyze market trends and generate custom reports. Features of Mixmax include GDPR compliance, data encryption, productivity tracking, data synchronization and more. Additionally, the application lets professionals capture and store customer data in a centralized repository. Mixmax facilitates integration with various third-party platforms such as Salesforce, Google Calendar, Dropbox, Box, Github, Twitter and more. Pricing is available on a monthly or annual subscription and support is extended via phone, email, documentation and other online measures.... [Read more](https://www.softwareadvice.com/crm/mixmax-profile/) ### What users love - Comprehensive feature-rich platform - User-friendly and intuitive interface - Detailed email engagement insights ### To take in mind - Email workflow and reliability issues ### Best rated features: Task Management 5.0 For Sales Teams/Organizations 5.0 Calendar Management 5.0 Location Tracking 5.0 [See all features](https://www.softwareadvice.com/crm/mixmax-profile/#key-features) ### Enterprise Custom Pricing available upon request Enterprise controls & custom setup for larger teams ### Growth + CRM $89.00/month Boost productivity with unlimited tracking, reminders, templates, and scheduling ### Growth $65.00/month Sales automation for growing revenue teams built into Gmail. Mixmax saves time for account executives, customer success, and SDR teams by automating repetitive tasks and increasing efficiency.... [Read more](https://www.softwareadvice.com/crm/mixmax-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/crm/mixmax-profile/#pricing-and-plans) ### Product: RAYNET CRM [RAYNET CRM](https://www.softwareadvice.com/scm/raynet-profile/) 4.85 [(27)](https://www.softwareadvice.com/scm/raynet-profile/reviews/) ### Pricing availability Free trial: Available Free version: Not available Software Advice Summary Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –? all in one place. Perfectly organized data that simplify your work and give you a thorough overview of your business. RAYNET CRM helps your salespeople and your managers: It gives sales reps the tools to score and the managers the tools to monitor the business and its future perspective. Who, when, with whom, for how much… Everything about open deals in one place: Just one look gives you a very good overview of how your salesmen are doing. You get 100% control over your sales and save time on meetings or tailoring proposals. Why Raynet? - Smooth integration with you calendar, e-mail, phone and other applications, - all your data in one place, - your team can work from anywhere, - immediate analysis of your sales score, - increased productivity and effectiveness. Free trial for 30 days: Make sales easier.... [Read more](https://www.softwareadvice.com/scm/raynet-profile/) ### Best rated features: Contact Database 5.0 Segmentation 5.0 Territory Management 5.0 Search/Filter 5.0 ### Worst rated features: Dashboard 3.0 Lead Qualification 3.7 Data Import/Export 4.0 [See all features](https://www.softwareadvice.com/scm/raynet-profile/#key-features) ### Start $19.00/month For individuals and small sales teams ### Professional $38.00/month For medium-sized and growing teams ### Ultimate $48.00/month For larger teams [See full pricing details](https://www.softwareadvice.com/scm/raynet-profile/#pricing-and-plans) 1 [2](https://www.softwareadvice.com/crm/inside-sales-comparison/?page=2)[3](https://www.softwareadvice.com/crm/inside-sales-comparison/?page=3)[4](https://www.softwareadvice.com/crm/inside-sales-comparison/?page=4)[5](https://www.softwareadvice.com/crm/inside-sales-comparison/?page=5)[6](https://www.softwareadvice.com/crm/inside-sales-comparison/?page=6)[7](https://www.softwareadvice.com/crm/inside-sales-comparison/?page=7) ## Popular Comparisons [ eWay-CRM vs Salesforce Sales Cloud ](https://www.softwareadvice.com/compare/2764-Salesforce/vs/31005-eway/)[ EngageBay CRM vs Pipedrive ](https://www.softwareadvice.com/crm/engagebay-profile/vs/pipedrive/)[ Ploomes CRM vs Less Annoying CRM ](https://www.softwareadvice.com/compare/5759-less-annoying-crm/vs/449937-Ploomes/)[ Apollo.io vs Seamless ](https://www.softwareadvice.com/compare/428803-Apollo/vs/441610-seamless-ai/)[ Clari Copilot vs Gong.io ](https://www.softwareadvice.com/call-center/gong-profile/vs/wingman/) ## Your Guide to Top Inside Sales Software, September 2025 Software Advice uses reviews from real software users to highlight the top-rated Inside Sales products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Substrata Q](https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/) - [Less Annoying CRM](https://www.softwareadvice.com/crm/less-annoying-crm-profile/) - [Ploomes](https://www.softwareadvice.com/product/449937-Ploomes/) - [Breakcold](https://www.softwareadvice.com/crm/breakcold-profile/) - [Cognism](https://www.softwareadvice.com/crm/cognism-profile/) - [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) - [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) - [Seamless.AI](https://www.softwareadvice.com/marketing/seamless-ai-profile/) - [Sage Sales Management](https://www.softwareadvice.com/field-service/forcemanager-mobile-profile/) - [SalesBlink](https://www.softwareadvice.com/crm/salesblink-profile/) - [Salesmate](https://www.softwareadvice.com/email-marketing/salemate-profile/) - [monday CRM](https://www.softwareadvice.com/marketing/monday-crm-profile/) - [Creatio CRM](https://www.softwareadvice.com/crm/bpmonline-profile/) - [Vanillasoft](https://www.softwareadvice.com/crm/vanilla-soft-profile/) - [Gong.io](https://www.softwareadvice.com/call-center/gong-profile/) - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) - [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) - [SalesLoft](https://www.softwareadvice.com/crm/salesloft-profile/) - [Lusha](https://www.softwareadvice.com/marketing/lusha-profile/) - [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) - [eWay-CRM](https://www.softwareadvice.com/crm/eway-profile/) - [Apollo.io](https://www.softwareadvice.com/product/428803-Apollo/) - [Lime CRM](https://www.softwareadvice.com/crm/lime-crm-profile/) - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) - [Freshsales](https://www.softwareadvice.com/product/113796-Freshsales/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ## Send me a copy of this list to my inbox ### Get a copy of this list with pricing info sent to your inbox so you can pick up where you left off when convenient to you. Inside sales software contains a wide variety of applications, drawing from a very diverse group of more traditional software platforms. For example, inside sales software functionality has crossover with: - General purpose [CRM software](https://www.softwareadvice.com/crm/), - [Sales force automation](https://www.softwareadvice.com/crm/sales-force-automation-comparison/) software, - [Contact management](https://www.softwareadvice.com/crm/contact-management-comparison/) and [lead management](https://www.softwareadvice.com/marketing/lead-management-comparison/) software, - [Call center](https://www.softwareadvice.com/call-center/) software, - [Predictive dialers](https://www.softwareadvice.com/call-center/predictive-dialer-comparison/) and more. And these days, many vendors are even throwing some artificial intelligence into the mix! As you've probably guessed by now—or may have already learned before arriving here—finding the right inside sales software for your organization's specific needs and goals can be very challenging. We've created this Buyer's Guide to help you make the right choice. In this Buyer's Guide we discuss: [What Is Inside Sales?](#WhatIsInsideSales) [What Is Inside Sales Software?](#WhatIsInsideSalesSoftware) [Common Features of Inside Sales Software](#CommonFeaturesofInsideSalesSoftware) [Market Trends to Understand](#MarketTrendstoUnderstand) ## What Is Inside Sales? Inside sales refers to sales processes in which the seller contacts sales prospects from inside the seller's offices. It's defined in contrast to outside sales in which the seller travels to meet the sales prospects where they work, in their offices or wherever they conduct their business. These days, inside sales is far more common and the distinction seems a bit outdated. Digital communication tools are so prevalent and so efficient, that outside sales is typically only used in a handful of niche industries. For example, pharmaceutical sales still relies on the outside sales model, as pharmaceutical sales representatives often have more luck meeting up with healthcare professionals (doctors, nurses, hospital administrators) in their workplaces. Inside sales is the preferred model for a majority of digital businesses. Software and IT solutions companies, digital services and a majority of B2B sellers rely on the inside sales model. ## What Is Inside Sales Software? Inside sales departments rely on phone, email, live chat or other remote communication tools to reach their sales prospects. Each of those communication tools can be a standalone application or part of a suite of integrated tools. These make up one half of the collection of tools provided by inside sales software. Inside sales representatives also need to know who to reach out to, who those contacts are and any information related to their sales prospects, for example the origin of the lead, any previous communications and sales history. Again, this information can be provided by a standalone tool—[lead scoring software](https://www.softwareadvice.com/marketing/lead-scoring-comparison/), for example—or as a collection of integrated tools. Together, these two families of IT solutions make up the bulk of inside sales software. The exact mix of tools included varies by vendor and the target industry. In the following section we outline a variety of these common tools and features. _Dashboard in_ Salesfusion _giving overview of prospects, open and closed sales_ ## Common Features of Inside Sales Software

Dialers and call handling

Handle the frontend telephony functions, like placing calls, putting calls on hold and transferring calls. They need to be combined with a business telephony system, which can be standalone or integrated.

Presence tools

Monitor the activity of individual sales reps and report their availability status to others in the office.

Playbooks/scripting tools

Playbooks define sales process workflows and progression. Scripting tools help prompt salespeople while engaged with prospects on the phone.

Email templates

Provide a selection of pre-configured response and outreach emails. They are customizable and can be used with auto follow-up tools and combined with other triggers.

Auto follow-up

Automatically send emails based on a variety of triggers, for example after first contact, whenever new information is sent or received or any variety of interactions.

Live chat tools

Provide a text-based real-time communication channel, usually integrated with a company's website. Live chat tools increase engagement and lower the barrier to first contact.

Social listening

Social listening tools help monitor a company's social channels, such as Facebook and Twitter accounts, and alert the sales team when they spot pre-programmed indicators of interest.

Contact lists and histories

Provides basic contact management functionality within the inside sales platform. History records are maintained automatically and can be used for secondary outreach and to find upselling opportunities.

Contact/lead scoring

Helps high-volume sales departments organize their sales prospects and existing clients based on their expected and or historical value to the company.

Appointment setting/augmentation

These provide basic calendaring functionality, sometimes with client-facing, public calendars showing salesperson availability. Appointment augmentation tools can suggest, provide related content and materials.

Content engagement/email tracking

Monitor the use and access of sales materials by clients and sales prospects. Email tracking tools can monitor which emails are opened, helping improve engagement.

Coaching/training

Helps onboard new sales representatives, letting them get up to speed while working together with managers or senior staff.

Predictive analytics

These tools analyze historical data to predict future recommended actions. Predictive dialers, for example, help determine which prospect numbers to dial or which leads should be contacted first.

## Market Trends to Understand Inside sales platforms are advertising artificial intelligence and machine learning tools with increasing regularity. However, in practice, these tools are still in their infancy and buyers should beware that they don't overspend on marketing hype. Predictive analytics tools are the main real-world use of advanced machine learning technology in most inside sales platforms. These tools take the form of applications such as: - Predictive dialers that try to match the pace of agent availability with the outbound calling queue. The goal of this machine learning tool is to maximize sales representative's use of time on the phone without making prospects wait too long. - Playbook management, which helps guide sales representatives by suggesting the next best action (e.g., phone call, email or to send marketing materials) based on how well those actions have performed in the past with comparable prospects. ### Related Inside Sales Software - [Buyer Intent Software](https://www.softwareadvice.com/buyer-intent/) - [Field Sales Software](https://www.softwareadvice.com/field-sales/) - [Lead Management Software](https://www.softwareadvice.com/marketing/lead-management-comparison/) - [Lead Nurturing Software](https://www.softwareadvice.com/lead-nurturing/) - [Sales Engagement Platform Software](https://www.softwareadvice.com/crm/sales-engagement-comparison/) - [Sales Intelligence Software](https://www.softwareadvice.com/sales-intelligence/) - [Telemarketing Software](https://www.softwareadvice.com/telemarketing/)