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CallHippo vs SparkTG VCC

Updated January 29, 2026

CallHippo vs SparkTG VCC: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$18.00

per month

$5.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Queue Management
4.88
IVR
4.82
VoIP
4.71
See All
Reporting/Analytics
5.0
Call Recording
4.95
Call Monitoring
4.90
See All
Integrations
Intercom
Intercom
Freshdesk
Freshdesk
Zapier
Zapier
See All
Freshdesk
Freshdesk
Kapture CX
Kapture CX
LeadSquared
LeadSquared
See All
Pros / Cons
  • It allows you to get plan according to the needs and pay for only services you wanna use, Great work team Call Hippo!
  • To convert a "Test Analyst" user to a different role (even with the Owner profile) I had to open a chat and talk to support. When trying to view the Help section, it redirects to a login page & even with the correct usernames & passwords, it says invalid login.
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  • Overall current telephony system is reliable, scalable, and cost-effective, providing seamless integration with business tools while ensuring secure and efficient communication for both employees and customers
  • Then multiple changes in pricing and agreed offering ruined the experience.
Read more
Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad