CallTools vs Convoso: Which is best for you?

His deep knowledge of the product and our industry allowed for a seamless integration process, ensuring that we were able to maximize the benefits of the system from day one.

Then after signing up [sensitive content hidden] from tech support onboards me and say woah you use a chromebook, that might not work you may want to get a PC or Mac.

I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates.

There is a knowledge base but it does not answer every question and when you call in for help, they won't make the changes for you even though they are familiar with their system; they make you painstakingly figure out how to configure it taking hours from your work day.