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HoduCC vs TCN: Which is best for you?
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and Demo
Features
- My overall experience with HoduCC has been positive, as it provides efficient call management, real-time analytics, and seamless CRM integration, which enhance customer service operations at Koolboks.
- For example, the WhatsApp setup with Meta isn’t properly explained, which makes implementation challenging.
- I must once again commend the team's proactive engagement and accessibility, which is evidenced by the continuous and robust platform improvements.
- Regarding historical data, the current requirement to manually generate a report for each individual month is an outdated approach that does not align with current market demands or operational speed.
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Recommendations
