Squaretalk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Squaretalk

4.9

(100)

FrontRunner 2026

Pricing

Starting at $25.00 per month

About Squaretalk

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.

Your sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.

You can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.

Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.

Squaretalk Screenshots

Squaretalk Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Core

$25.00

per user, per month

Plan includes:

Cloud contact center
1 local number
Integrated Webphone
Contact Management
IVR (virtual receptionist)
Unlimited inbound channels
Automated call distribution (ACD)
System Language Customization
Reporting
Custom dashboards

Connect

$40.00

per user, per month

Plan includes:

Everything in the Core plan
WhatsApp Business Messaging
1 WhatsApp Channel
WhatsApp Messaging Package Options
AI Messaging Template Generator
Sentiment Analysis for Calls nad Messaging
AI Call Summarization
Call Transcript with Search Function
Automated Workflows
Advanced Reporting

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Squaretalk Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Squaretalk
2-Way Messaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agent Interface
AI/Machine Learning
Answering Machine Detection
API
Auto-Dialer
Automated Attendant
Automated Responses
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Business Process Automation
Calendar Management
Callback Scheduling
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Management
Call Queues
Call Reporting
Call Scheduling
Call Tracking
Call Transcription
Call Transfer
Call Whispering
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Specific Caller ID
Chat/Messaging
Code-free Development
Communication Management
Computer Telephony Integration
Conferencing
Configurable Workflow
Contact Database
Content Management
Conversation Intelligence
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customizable Caller ID
Customizable Reports
Data Entry
Data Import/Export
Deal Management
Document Management
Drag & Drop
FCC Compliance
For Cloud Phone Systems
For Contact Centers
For Sales/Marketing
For Sales Teams/Organizations
FTC Compliance
Generative AI
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Management
KPI Monitoring
Lead Capture
Lead Distribution
Lead Engagement
Lead Management
Lead Qualification
List Management
Live Chat
Manual Dialer
Mass Texting
Meeting Management
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-User Collaboration
Natural Language Processing
Omnichannel Communications
On-Demand Recording
Online Voice Transmission
Outbound Call Center
PBX
Performance Management
Performance Metrics
Personalization
Power Dialer
Predictive Dialer
Preview Dialer
Process/Workflow Automation
Purchasing & Receiving
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Sales Activity Management
Sales Automation
Sales Pipeline Management
Scheduled Messaging
Scheduling
Sentiment Analysis
SIP Trunking
SMS Marketing
Speech Recognition
SSL Security
Templates
Third-Party Integrations
Transfers/Routing
Unattended Automation
Unified Communications
Virtual Call Center
Virtual Extensions
Virtual Personal Assistant (VPA)
VoIP
VoIP Connection
Workflow Management
Workforce Management

Squaretalk Integrations

Vtiger CRM

Zoho CRM

Bitrix24

SugarCRM

Zurmo

Dynamics 365

See all 16 integrations

Squaretalk User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.9

Functionality

4.7

Shivsankar U.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Good Value for Money

Squaretalk has improved our ability to manage sales calls and customer support. It’s made our team more efficient, and the automation tools have saved us a lot of time. The platform’s affordability has also helped us stay within budget while getting the features we need.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform offers great value for the price. We get a lot of functionality without having to pay a premium. The call management features are particularly useful for our sales team.

Cons:

I haven’t encountered any major problems so far.

Giannos A.

Verified reviewer

International Trade and Development

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2023

Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop

it's the best, we used twilio, we used a lot of other systems but we are not changing this one

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it.

Cons:

i have 0 complaints so far, the only con is the don't support on Sundays. besides that. no complaints.

Reasons for choosing Squaretalk

Their professionalism and attitude was amazing from start till now and is still amazing

Reasons for switching to Squaretalk

twilio very extremely unhelpful , no instant support and so many issues

Vendor Response

Dear Giannos, Wow, where do we even start? Thank you for this incredible 10/10 review! Reading your title "Amazing Support, Amazing People, Amazing Services and their VOIP doesn't drop," made our day. As the Head of Business Development in a sizeable company, your seal of approval carries weight, and we're absolutely thrilled you chose Squaretalk. We love hearing that our interface and support resonate with you so well. Trust us, your feedback is like music to our ears, a symphony, even. 🎵 Now, about the Sunday support—or the lack thereof. We hear you. We know the world doesn't pause on Sundays, especially in international trade and development. We're discussing extending our support services and will keep your feedback front and center in those conversations. We're also happy to hear that our "professionalism and attitude" outshone our competitor and made your switch to Squaretalk worthwhile. We aim to be the last stop in your quest for the ideal VoIP solution, and your comments are like the cherry on top! If there's anything more you'd like to share or any questions you might have, our (almost) 24/7 team is here for you.

Replied September 2023

Roee B.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Highly recommended software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best software for companies that need voip solutions and call center solutions

Cons:

All good as they provide very good solution for our demand and needs

Verified

Reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 6 months

Reviewed February 2024

Best calling program

The best Secured I get to make calls from any where in the world

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

No breaks Direct calls Excellent Secured

Cons:

For now nothing When I see I’ll let you know but so far nothing

Reasons for switching to Squaretalk

I always have issue everyday always contacting customer service everyday with Freezvon

Vendor Response

Thank you so much for taking the time to share your positive experience with Squaretalk! We're thrilled to hear about your seamless and secure calling experience with us, especially after your switch from Freezvon. It's great to know you've found our service to be reliable and convenient for making calls worldwide. We appreciate your trust in us and look forward to continuing to meet your communication needs. If you have any feedback or need assistance, please feel free to reach out.

Replied March 2024

Dipika M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Reviewed December 2024

My Review of Squaretalk

As an e-commerce business, we have seasonal spikes and irregular demand on our call center, typically for real-time updates about order status or delivery. We needed software that could add or remove agents without lengthy contract negotiations or extensive system reconfiguration. With Squaretalk’s platform, we have full control over our account and can scale up and down with one click.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have more autonomy and self-service options than our previous providers, which enables us to make swift changes and optimizations. The support response time is short, even on the weekends, and our account manager is very responsive.

Cons:

Some of our agents would appreciate a dark mode

Brajesh M.

Verified reviewer

Program Development

11-50 employees

Used daily for less than 2 years

Reviewed March 2025

Streamlined Call Management

By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer rates, talk time, and conversions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate Squaretalk's predictive dialer, campaign management tools, and IVR. These automations ensure our agents focus on high-value tasks and conversations. The real-time dashboard also enables data-driven optimizations to boost efficiency.

Cons:

We had minor issues with list uploads. However, the knowledgeable support squad acted swiftly and tackled these problems.

Kim W.

Verified reviewer

Utilities

201-500 employees

Used daily for more than 2 years

Reviewed August 2024

The best call center I've worked with

The preformances of their call center. It's friendly to use, there are a lot of features that provide you ways to customize your use. Their staff provides all the support & service our company need. From my experience working with other call centers, Squaretalk is the best call center I've worked with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cons:

Really not much, otherwise I won't be writing this positive review.

Vendor Response

Thank you for your glowing review and for being a loyal Squaretalk user for over two years, Kim! We're thrilled to hear that you find our call center platform both user-friendly and feature-rich. It's wonderful to know that our support team has been meeting your needs so well. Your kind words, especially considering your experience with other call center software vendors, have truly made our day! Your feedback motivates us to continue delivering the best service possible. If you ever have any suggestions or additional feedback, we'd love to hear from you. Thanks again, and we're excited to continue supporting your team!

Replied August 2024

Hansika K.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 12 months

Reviewed February 2025

Workforce Coordination with Squaretalk

Squaretalk eliminates the complexity of coordinating a large remote workforce. The cloud-based solution gives flexibility while performance tracking and real-time monitoring drive productivity gains. It allows us to optimize output and enhance customer experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate Squaretalk's scalability and ability to efficiently manage large, distributed teams. The customizable analytics provide actionable insights to measure performance across agents and campaigns. This helps us quickly identify areas for improvement.

Cons:

I have not experienced any major disadvantages so far. The platform has met our current needs.

Aly S.

Verified reviewer

Information Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2025

Great product and sales team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was great. I honestly enjoyed working with [sensitive content hidden]. He is the great Sales Person I have ever seen. He was helpful, understanding, patient and always provided a great professional advice.

Cons:

Nothing everything was very good.

Albert P.

Verified reviewer

Computer Software

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed April 2025

A really great softphone system for small businesses