Squaretalk 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Squaretalk

4.9

(100)

FrontRunner 2026

Pricing

Starting at $25.00 per month

About Squaretalk

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.

Your sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.

You can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.

Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.

Squaretalk Screenshots

Squaretalk Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Core

$25.00

per user, per month

Plan includes:

Cloud contact center
1 local number
Integrated Webphone
Contact Management
IVR (virtual receptionist)
Unlimited inbound channels
Automated call distribution (ACD)
System Language Customization
Reporting
Custom dashboards

Connect

$40.00

per user, per month

Plan includes:

Everything in the Core plan
WhatsApp Business Messaging
1 WhatsApp Channel
WhatsApp Messaging Package Options
AI Messaging Template Generator
Sentiment Analysis for Calls nad Messaging
AI Call Summarization
Call Transcript with Search Function
Automated Workflows
Advanced Reporting

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Squaretalk Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Squaretalk
2-Way Messaging
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agent Interface
AI/Machine Learning
Answering Machine Detection
API
Auto-Dialer
Automated Attendant
Automated Responses
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Blended Call Center
Business Process Automation
Calendar Management
Callback Scheduling
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Management
Call Queues
Call Reporting
Call Scheduling
Call Tracking
Call Transcription
Call Transfer
Call Whispering
Campaign Management
Campaign Planning
Campaign Scheduling
Campaign Specific Caller ID
Chat/Messaging
Code-free Development
Communication Management
Computer Telephony Integration
Conferencing
Configurable Workflow
Contact Database
Content Management
Conversation Intelligence
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customizable Caller ID
Customizable Reports
Data Entry
Data Import/Export
Deal Management
Document Management
Drag & Drop
FCC Compliance
For Cloud Phone Systems
For Contact Centers
For Sales/Marketing
For Sales Teams/Organizations
FTC Compliance
Generative AI
Inbound Call Center
Integrations Management
Interaction Tracking
Knowledge Management
KPI Monitoring
Lead Capture
Lead Distribution
Lead Engagement
Lead Management
Lead Qualification
List Management
Live Chat
Manual Dialer
Mass Texting
Meeting Management
Monitoring
Multi-Campaign
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multi-User Collaboration
Natural Language Processing
Omnichannel Communications
On-Demand Recording
Online Voice Transmission
Outbound Call Center
PBX
Performance Management
Performance Metrics
Personalization
Power Dialer
Predictive Dialer
Preview Dialer
Process/Workflow Automation
Purchasing & Receiving
Quality Management
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Sales Activity Management
Sales Automation
Sales Pipeline Management
Scheduled Messaging
Scheduling
Sentiment Analysis
SIP Trunking
SMS Marketing
Speech Recognition
SSL Security
Templates
Third-Party Integrations
Transfers/Routing
Unattended Automation
Unified Communications
Virtual Call Center
Virtual Extensions
Virtual Personal Assistant (VPA)
VoIP
VoIP Connection
Workflow Management
Workforce Management

Squaretalk Integrations

Vtiger CRM

Zoho CRM

Bitrix24

SugarCRM

Zurmo

Dynamics 365

See all 16 integrations

Squaretalk User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.9

Value for money

4.7

Customer support

4.9

Functionality

4.7

Paras G.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

The best manager of your support department

Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk was game changer for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

squaretalk have most of the features we need their instant messsaging and auto dialer were actually great addons, also their auto spam detection made it easier for our team to manage call much more efficiently.

Cons:

The only thing i want improved is their ui and add some modes. also they can work on lag issues when our agents shifts between calls it sometime lags.

Reasons for switching to Squaretalk

pricing was the main reason of our switch.

Feri V.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Overall a positive experience with Squaretalk

I would definitely recommend SquareTalk, one of the few platforms where everything is transparent and working

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First of all I would like to appreciate our Account Manager [sensitive content hidden] , whenever we need help, advice or something, she helps us as much as she can, when something is wrong she writes us back as soon as she can, absolutely top notch AM I would also like to appreciate the chat support which is directly on the platform which has made our work easier and faster many times when there was a issue

Cons:

High rates on some destinations, SMS not working

Reasons for choosing Squaretalk

SMS worked before, better voicemails, easy-to-use softphone

Roee B.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Highly recommended software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best software for companies that need voip solutions and call center solutions

Cons:

All good as they provide very good solution for our demand and needs

Dejan G.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Sleep peacefully with Squaretalk

Great phone calls quality, very easy for using and administering, as well as custom integrations. Having in mind all of these, great collaboration for the past almost two years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Value for money and amazing customer support in short. Low phone call prices, special prices for EU zone. Customer support that can be called instant support.

Cons:

They still do not have a mobile app. As per my information, they are working on it, so this expectation will be covered soon.

Bharat S.

Verified reviewer

Market Research

11-50 employees

Used daily for less than 2 years

Reviewed December 2024

Squaretalk Optimized Our Problem-solving Process

I manage a retraining center that offers online and in-person courses. Our customer support needs have doubled in the last year, with constant requests for assistance with enrollment, financial aid applications, payment processing, and technical problems with the online platform. Squaretalk provides reliable call management, IVR for after-hours and holidays, queue callbacks, and call transfers, which allow us to handle larger call volumes and resolve issues faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention.

Cons:

I’ve never had any serious issues. Their support is good.

Reasons for choosing Squaretalk

They offered a trial and found it easier to use.

mathew s.

Verified reviewer

Chemicals

51-200 employees

Used daily for more than 2 years

Reviewed October 2024

Customizable and Dependable Cloud Telephony

Our previous on-premise system couldn't handle surges in call volumes reliably, leading to frequent downtime issues. By contrast, Squaretalk's cloud-based reliability even during 150+ daily calls is impressive, with minimal latency or drops.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really value how customizable Squaretalk's reporting and workflows are without needing technical resources.

Cons:

While the self-service portal covers basics, expanding those capabilities further would maximize convenience.

Reasons for choosing Squaretalk

We liked the interface and the price was also better

Manikandan V.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Improved workflow Management and Role-Based Controls with Squaretalk

Before switching, managing agent workflows and call distribution was chaotic—we used different systems that didn’t communicate well, and supervisors had to constantly intervene. Squaretalk brought everything under one roof. Now, I can assign the right access to each team member, automate call routing based on skill, and review performance metrics in real time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dedicated onboarding manager made all the difference. She walked us through every step of the implementation and even helped customize some of our workflows. The platform itself is very flexible, and we can set different permissions and access controls for all the roles in our company.

Cons:

It’d be great to have more dashboard customization. The monitoring dashboard and analytics reports have so much data it felt overwhelming at first. It took a bit to figure out which metrics were most relevant to us.

Aditya S.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed March 2025

Meets Our Needs

We switched software because of consistent call problems, including dropped calls, bad audio, and connection delays. The customer service was very slow to reply and never after their business hours. We’ve seen none of these issues with Squaretalk. We have the advanced VoIP features we need without additional fees and the support is 24/7.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The sales rep was very helpful and offered us a better price than other companies we spoke to. He really listened to our needs and requirements and worked to get us as much as possible for our money. I was very surprised that the deployment and support people were equally helpful.

Cons:

I just wish if they had an app, but overall everything else is okay

Rebetta H.

Verified reviewer

Writing and Editing

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Empowering Teams with a Hassle-Free, All-in-One Communication Platform

We needed a solution that would help our small team operate efficiently without overspending. The platform covers everything—call routing, IVR, reports, remote agent access. It's made our day-to-day much smoother and allowed us to focus on service quality instead of constant troubleshooting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly, the best part is how little I’m needed to babysit daily workflows or troubleshoot integrations. The system is so user-friendly that support agents handle day-to-day situations themselves.

Cons:

It’d be great to have drag-and-drop tools for workflow configuration. Nothing else I can find at the moment.

Sandy F.

Verified reviewer

Computer Hardware

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed January 2026

Excellent VoIP tool