Kixie PowerCall vs Convoso: Which is best for you?

The CRM integration is awesome because it automatically logs calls and keeps contact info updated, making it way easier to manage and track leads.

Sometimes it has connection problems, especially if the internet is weak, which can be a real issue when working from places in South America.

I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates.

There is a knowledge base but it does not answer every question and when you call in for help, they won't make the changes for you even though they are familiar with their system; they make you painstakingly figure out how to configure it taking hours from your work day.