Mango Voice 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Mango Voice

3.7

(108)

Pricing

Starting at $32.95 per month

About Mango Voice

Your office is now available wherever and whenever you need it. With Mango Voice's enterprise-grade, cloud based, VoIP phone system, you can stay connected to customers, patients, and team members through great features like, Call & Text from your business phone number, Auto Reply SMS, Automated Missed Call SMS, Webphone Access and many more.

Mango also integrates with your favorite PMS or PES, providing powerful tools like ScreenPop, Click 2 Call, and Smart Call Routing. If you have any questions about your Mango service, call our U.S.-based, in-house customer support for unmatched, old fashioned customer service. Call directly, text, start a live chat, email us, or even message us on Facebook or Instagram. Whatever is most convenient for you. Mango is here for you.

Mango Voice Screenshots

Mango Voice Pricing and Plans

Starting price: $32.95 per month

Free Trial

Free Version

Basic

$32.95

per user, per month

No plan information available

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Mango Voice Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of Mango Voice
Activity Dashboard
Alerts/Notifications
API
Automatic Call Distribution
Callback Scheduling
Call Center Management
Call Conferencing
Call Disposition
Caller ID
Call Reporting
Call Tracking
Call Tracking Metrics
Call Transfer
Chat/Messaging
Communication Management
Computer Telephony Integration
Contact Database
Customizable Caller ID
Customizable Reports
Employee Directory
Fax Management
Live Chat
On-Demand Recording
Online Voice Transmission
Recording
Reporting & Statistics
SMS Messaging
Third-Party Integrations
Voice Mail
VoIP
VoIP Connection

Mango Voice Integrations

ORYX

Dental Intelligence

Yapi

Legwork

XLDent

Mango Voice User Reviews

Overall Rating

3.7

Ratings Breakdown

37%

26%

16%

10%

11%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

3.8

Functionality

4.0

Matt B.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

MangoVoice - They will impress you.

I am very pleased with Mango Voice. Their willingness to white glove our issues sets them up higher for success.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What i like about Mango Voice is the team is willing to work with you to solve issues. Most of the time when you purchase a product, after they have your money and name on the dotted line you get back thrown into the queue of everyone else. Our account rep has been amazing and always white gloves our issues for us.

Cons:

Mango Voice is still new and working on adding features like Security Groups for user management. When it comes to IT, these kinds of things are imperative.

Reasons for switching to Mango Voice

Looking for a more affordable solution for business telephony.

Chelsea D.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Great Quality with Mango Voice

Overall, we have had a positive experience with Mango Voice since implementation. Although there has been kinks along the way, the service is great and pretty reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mango Voice has streamlined our practice and brought it up-to-date with VoIP services that integrate well with our Yapi software. Caller ID, Yapi integration, personalized phone settings, and call recording have really helped our dental practice evolve and given us more capabilities to better serve our patients.

Cons:

The mobile app could use some work - notifications are usually non-existent and would be helpful to have voicemails be able to be retrieved on mailbox after being heard on mobile app and having other features on mobile app would be great. Sound quality on call recording for the other participant plays back very quietly, hard to hear at times. The support person assigned to our office is less than superb - when contacting via the messenger online, it asks to enter an email and phone number so they can reach out to us (I don't have all day to monitor for a response on the website as we are a busy practice) and they NEVER call back. The only time I've received a call back was when I left a negative review. I informed the person who responded to my negative review of why it was left, however, the issue has occurred multiple times since then.

Reasons for choosing Mango Voice

Cost, appearance, packages, integration availability with current software programs

Reasons for switching to Mango Voice

Wanted to go to VOIP system.

Nicki T.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2024

Unhappy Customer

You can only access their portal and call log from USA and Canada. When I was on vacation in Europe I was unable to check the call log.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Friendly customer support. They provided training and helped us set up the phone tree

Cons:

When it was time for renewal they doubled the price stating that upon review of the account there are 5 user but we were paying for 3 users. Ofcourse, that was incorrect and we only were using 3 phones. I do not know how they perform their audit but it was done incorrectly. Also, after a year with them we realized they had a inaccurate caller ID for us. The caller ID was displaying a rondom name not our business name.

Reasons for switching to Mango Voice

to gain phone tree that was not provided by landline

Cindi M.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Great phone service, App needs improvement

Overall the actual phones and online website to manage the phones works great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easily I can change the phones from on/off and make and store my customized voice mails since our schedule changes frequently

Cons:

This software's app is a little delayed for being such a great phone system. It constantly won't allow calls to go through or allow me to receive calls when we are out of the office. I have to delete the app and reinstall at least once a week.

Reasons for switching to Mango Voice

Their VOIP phones were not customizable as far as naming extensions. Everything had to go through their customer service.

Nicole L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

All in One

Over all experience has been great and customer service is easy to contact

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that all calls are recorded and you can go back and listen.

Cons:

The fax features can sometimes act up at times and doesnt always send and sometimes we dont get chat notifications

Reasons for choosing Mango Voice

We have used weave before and mango integrated with Modento which we use

Reasons for switching to Mango Voice

We had issues with them all the time

Lori M.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Wish we were large enough of a practice to utilize all of the features

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many features, a few of which integrate into our Open Dental software and our Flex application we use for texting and patient paperwork.

Cons:

It would be nice to have just a step down plan where we are not paying for features we are unable to use, or are redundant to the services offered in programs which Mango integrates. We also find that the service is pretty fickle. I am sure some of it has to do with internet on our side, but there are a notable amount of dropped/unconnected calls. The good thing is that the call logging is very reliable, so knowing it is an issue we have been having, it has been easy to stay on top of it.

Reasons for choosing Mango Voice

We really valued the Open Dental community on facebook and mommy dentist group. Their opinions and referrals helped

Reasons for switching to Mango Voice

The ability to integrate into software we were transitioning to.

Beth B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Mango Voice Review

Overall the text/fax desktop site works great for communication with patients and faxing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly when it actually works, may be the Yealink Phones more than anything though...

Cons:

The integration was a long and drawn-out process, with a bit of impatience on the Mango rep's end. WE had to call and reschedule multiple times to obtain more training and ask more questions, especially about the dashboard.

Reasons for switching to Mango Voice

Phones were outdated and we needed an upgrade with more updated features...

Alan J.

Verified reviewer

Internet

Self-Employed

Used daily for more than 2 years

Review source

Reviewed March 2025

Mango Voice is an excellent application and very easy to use.

Even for everything I mentioned here about Mango Voice, I think it is an excellent application to use. I don't have much to complain about. I highly recommend it to anyone asking about a good VOIP application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I personally found Mango Voice to be a very easy to use application, it has very good flexibility, advanced features and magnificent customer support.

Cons:

Just like any other application, internet dependency is essential, but I believe that this is a relevant disadvantage to be mentioned. However, there are some applications for both desktop and mobile phones that have failures on their part. But I believe that over time they should improve.

Taya E.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2025

Great Phone Service

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that you can easily access call logs and get customer support. Their staff is very helpful in providing step-by-step instructions to manage tasks within Mango Voice. The switchboard can be confusing and I have been navigated through how to use it multiple times.

Cons:

I don't always love the complexity of the switchboard and navigating different message options for after business hours.

Verified

Reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

outages!!