MightyCall 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MightyCall

3.8

(95)

Pricing

Starting at $25.00 per month

About MightyCall

Welcome to MightyCall's Call Center solution, where we prioritize clear and effective communication tailored to your business. Our solution is more than a tool—it's a partner that helps streamline your daily operations. Here's what we bring to the table:

Customizable and Adaptable: Our Call Center solution seamlessly fits into your workflow, adapting to your specific needs. It's like having a partner that's in sync with your business rhythm.

Two Decades of Experience: With 20 years of expertise in virtual telephony, we've integrated features that improve call center operations and help you connect more efficiently with your customers.

Useful Features: We offer real-time feedback tools, a dedicated supervisor workspace, comprehensive agent reports, efficient call handling tools, and an intelligent multi-level IVR system, all designed to optimize your business communications.

User-friendly Interface: We pair our extensive feature set with a modern and intuitive interface, ensuring a hassle-free user experience. You can navigate the system and access functionalities easily, focusing more on enhancing your relationship with the customer.

Unwavering Customer Support: Our customer s...

MightyCall Screenshots

MightyCall Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Core

$25.00

per user, per month

Plan includes:

All advanced telephony features included
Unlimited calling
Unlimited messages
2 business phone numbers
Integrations and API access

Pro

$45.00

per user, per month

Plan includes:

All Core features
Supervisor workplace
Live call monitoring
Analytics and reporting
Dedicated account manager

Power

$65.00

per user, per month

Plan includes:

Everything in Pro, plus:
Preview dialer
Progressive dialer
Dedicated account manager

Enterprise

Pricing available upon request

Plan includes:

Everything in Power, plus:
Predictive dialer
SIP trunking support
Custom integrations

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

MightyCall Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of MightyCall
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Auto-Dialer
Automated Attendant
Automatic Call Distribution
Callback Scheduling
Call Center Management
Call Conferencing
Call Disposition
Call List Management
Call Queues
Call Reporting
Call Screening
Call Tagging
Call Tracking Metrics
Call Transcription
Call Transfer
Call Whispering
Campaign Management
Communication Management
Computer Telephony Integration
Conferencing
Customizable Reports
Email Management
Employee Directory
For Cloud Phone Systems
Inbound Call Center
Interaction Tracking
Live Chat
Mobile Access
Monitoring
Online Voice Transmission
Outbound Call Center
PBX
Performance Management
Predictive Dialer
Progressive Dialer
Purchasing & Receiving
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Ring Groups
Role-Based Permissions
SMS Messaging
Surveys & Feedback
Third-Party Integrations
Unified Communications
Video Conferencing
Virtual Call Center
Virtual Extensions
Voice Mail
Voicemail Transcription
VoIP
VoIP Connection

MightyCall Integrations

WordPress

X-Cart

Salesforce Starter

Zapier

HubSpot CRM

MightyCall User Reviews

Overall Rating

3.8

Ratings Breakdown

41%

28%

12%

Secondary Ratings

Ease of Use

3.8

Value for money

3.9

Customer support

3.8

Functionality

3.7

Timothy B.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

Solid Low-Cost (no pay-per-minute)

We have not had any problems at all. Calls are easily identified. We can make calls from our toll-free number. Quality is perfect. No complaints.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes. The setup is very easy to do and intuitive. We were able to do a lot of very nice things with our phone system to make us sound like a huge company. Customer service was always right on, quick, and friendly.

Cons:

I wished there was a way that customers who called (while all lines were busy) could just wait forever until someone was available. Apparently, this is an expensive feature and the only softwares I found that could do this were exponentially more expensive. Also, I would have liked to be able to just type a script in the prompts and have a friendly voice read them for me. I think they offered voice over service, but with a fee.

Reasons for choosing MightyCall

Price, Unlimited Minutes, ease of use and setup, best vanity number available for us at the time

Reasons for switching to MightyCall

GV did not offer enough features

Vendor Response

Hey Timothy, Glad to hear the service is going well for you. Regarding the wait times, how has your experience using call queues been? Is that not helping keep customers on the line waiting enough?

Replied November 2020

Sarah R.

Verified reviewer

Mental Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Small Business/Clinic User Review

My overall experience with MightyCall has been improved by the accessibility of their customer support as well as additional features of the plan. I switched from a different platform and they were able to activate my new plan immediately, creating a seamless transition.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software allows each practitioner in my clinic to tailor their call flows to meet their individual needs. The additional option of adding a second phone number allowed me to branch out and assign a different phone number for a separate clinic that I am able to integrate with my original business. This reduced the need for creating a different user account and made the process very straightforward. It was also included in the cost of my plan, requiring no additional purchase to add a second business line.

Cons:

At times the app will not sync with my wireless earbuds or plug in headphones, and the option to use speaker phone is not always available.

Reasons for switching to MightyCall

Cost, customer service issues, call flow challenges. All of these were addressed by MightyCall.

Thomas K.

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Activity Feature is a Game Changer

Ratings Breakdown

Ease of use

Value for money

Customer support

Previously 5

Functionality

Pros:

I've spoken with countless virtual phone companies and MightyCall's "activity" feature is a game changer. It has all missed calls and voicemails in a dashboard where you can easily assign and complete them. It's like a to-do list for replying back to sales and service calls in a timely manner. The best feature in the game. Everything else that Mightycall has is good, but is pretty standard stuff across virtual phone companies.

Cons:

While the activity feature is a game changer, it's back breaking not to know what the IVR selection of the missed call was. For example, if you have a service department and a sales department, neither one knows who should call back the missed call. having the IVR selection is pretty standard stuff in almost every other virtual phone company. If they added this feature, I'd be a Mightycall evangelist for life. Right now, I'm just lukewarm. The activity feature is incredible, but lacks just that one final step.

Lindsay B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed September 2021

Inexpensive and functional

Customer service before setting this up and after has been helpful. It was easy to set up and we haven't had any issues since.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price for our non-profit is perfect. We got rid of our desktop phones and everyone uses their cell phone or computer. Easy to set up. Great customer service. Number of Users and extensions.

Cons:

I have not encountered any problems yet.

Reasons for choosing MightyCall

Number of users and extensions. Non-profit pricing.

Reasons for switching to MightyCall

Cost

Vendor Response

Hey Lindsay, We're thrilled to hear the system has been working so well for you! Best of luck continuing to run your Non-profit!

Replied September 2021

Susan M S.

Verified reviewer

Used other for unspecified

Review source

Reviewed April 2018

Mighty Call's Multi-Tier Pricing Creates Great Value to Small Business Owners

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Time savings, price, and less interruptions so I may focus on projects or assignments. Are you a small firm or sole proprietor? If yes, then Mighty Call may be an option for you. Mighty Call is a virtual receptionist service. As a sole proprietor, you may not be able to afford a full-time receptionist or you may only need your phones answered on a limited basis. Therefore, using Mighty Call is an affordable option. I find spending time on the telephone to answers calls is taking away from my work when I should be focusing on taking care of customers. As a business owner, I look for value and based upon need. Value is in the toll-free numbers and allocating telephone time so you may stay focused on projects or assignments for the customers. I tried Mighty Call as a free trial. My business is at the point where now I'll need to purchase Mighty Call.

Cons:

I know it may sound strange, but the con is the lack of control of who handles my telephone calls. Personally, I prefer a hands-on experience with the client. Reality is that answering each telephone call interrupts my work flow and affects my ability to generate more income.

Vendor Response

Hello Susan, We appreciate your feedback. We value our customers and their time and can definitely understand your wish to stay tuned and control each and every process of your business. We can advise you to use our Caller ID feature for figuring out who¿s calling you, and more importantly, you can use CNAM for branding your business when you make phone calls. If you wish to avoid undesired calls or can't talk right now, transfer it to a voicemail by using the call screening feature. Anna Head of Customer Care

Replied September 2018

Travis M.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

Horrible Experience

Horrible. I never spend the time to write a review but the aggression I have went through with this company is crazy!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are a lot of features we ended up using such as the softphone, being able to access messages, voicemail and phone calls on the computer.

Cons:

Very very very slow. This is not just on my own forwarded phone either. The app for both Android and Apple are just down right terrible. There have been numerous dropped calls, in call recordings of our clients saying they can not hear us, and messages that never have been received. We have talked to support numerous times and their reply is usually saying it is a bug we are trying to fix. Thanks for letting us know. For the prime price that we were paying the support was terrible not to mention the service. We ended up just using this service through the computer for phone calls. What a hassle... Lastly, we ended up wanting to port our number to a different service. This was yet again another hassle. Finally we get the information we need to finish the port out and a few days later we get an email saying, "Phone Number Removed"! Now we cant port our phone number that all of our clients have been calling for more than 2 years.... So if you like a service that doesn't work, has poor support, steals your phone number when you decide to move to a different service, then MightyCall is perfect for you. Otherwise if your a normal business person that actually wants to be productive for your company then STAY AWAY! FAR AWAY!!!!

Reasons for choosing MightyCall

I didn't, I am currently transferring over to Line2.

Vendor Response

Hello Travis, Sorry your experience was so negative. Addressing your concerns: -There was a minor bug with our mobile app that you contacted us about in October 2018. The subsequent release fixed that bug and we didn't hear from you about call quality afterwards. -Porting a number requires an active account, which means the monthly fee needs to be paid. You can't stop using the service and get a port if you still owe part of the monthly cost (we don't charge cancellation fees, don't worry). -In your case however, we will activate your account to port out your number without requiring the fees you owe, but please not that we did in fact send you multiple emails informing you that your payment was past due and your account was at risk of being disabled. We are starting the porting process today. Good luck to your business in the future.

Replied August 2019

Danny V.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

SAVE YOURSELF AND MONEY

Hate this company so much I genuinely hope they dont last.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You have a working company number when it decides to work

Cons:

EXTERMELY TERRIBLE CUSTOMER SERVICE. MISSED CALLS GALORE, APP NOT RINGING OR EVEN ACKNOWLEDGEMENT OF A CALL.

Reasons for choosing MightyCall

Seemed to look legit

Reasons for switching to MightyCall

Tired of not being helped and having to pay for sub-par services

Vendor Response

Hey Danny, I see that something that happened clearly has you upset. If you used the product for 1-2 years, surely you weren't irate about it for that entire span. If there was an inciting incident for your sudden reversal in opinion, please let us know so we can look into it and see what went wrong. ~regards

Replied November 2020

Shari G.

Verified reviewer

Consumer Services

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed December 2021

Decent Phone App

I did not use it for a long time but not my most memorable software. Good features, just need to be more individually design for multiple users.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It was useful for the moving company I worked for to get to their clients easily without having us as reps calling back and forth from our personal numbers. As we worked from home, the company found a cost effective option to have us all able to interact with its clients and prospects directly without much hassle.

Cons:

All text messages and the call logs are in one place. So you and your team members see everyone's interactions and can get their messages accidentally. Not a great software if you're using a lead business where agents can steal prospects.

Vendor Response

Hey Shari, thanks for the review. Regarding the contact history, we centralized all communications in 1 place because many of our customers had requested that to increase organization. The feature/system hasn't been designed to account for massive enterprises where workers need to account for other people stealing leads. We have changed our pricing model recently to a "per use" plan more in-line with industry norms, so that should help mitigate that kind of problem in the future. Thanks for your time!

Replied January 2022

Tony C.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

"MightyCall Is The Best Virtual Phone System For Any Size Business & At A Great Price"

My overall experience has been very positive. I have already recommended this company to a few business associates and they too really like it. I can communicate with my customers from anywhere and the calls are always crystal clear.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The entire platform is very user friendly. This system will work for any size business. Your entire team will get hooked on this very quickly. The mobile app works flawlessly. You can run your business from anywhere and no customer will every know where you are.

Cons:

You do not have an unlimited minutes plan like Grasshopper. does. In the beginning I had a couple of questions which were answered right away but I wish there was an FAQ section which would have made it easy and I would not need to bother sending any emails to find out.

Vendor Response

Hey Tony, we're thrilled to hear you like the service! We're actually in the process of adding a FAQ section to our website--which questions did you need answered that you think should be included in FAQs? Thanks for spreading the word!

Replied October 2018

Jordan H.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Packed with A Lot of Features

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The ability to auto record calls and easily configure menus was very helpful.

Cons:

It would be nice to be able to control call groups more than just having a list and also it would be nice to have the good music not start over every time someone is on hold but continuously play so that when put on hold they jumped in where it was.

Reasons for switching to MightyCall

Pricing and features

Vendor Response

Hey Jordan, Thanks for the review! We will look into various technical possibilities for extending call group flexibility within the system!

Replied February 2020

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