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Talkdesk vs Zoho Desk: Which is best for you?
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Features
- Talkdesk is a great cloud phone system for e-commerce brands looking to tackle all aspects of a functioning D2C business
- Like many phone tools, I found Talkdesk's ring to be an awful and jarring sound, would love if each user could choose their own ringtone.
- Decent support manager, that shines with the rest of the Zoho Suite, as it allows a very streamlined workflow, specially with Zoho Projects, Bugtracker and Analytics.
- There were some instances of bafflement and that Blueprint drag and drop would need some tweaking and tweaking before it obeyed the requirements of a complex automation workflow.
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Recommendations
