VXT 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

VXT

4.8

(38)

Pricing

Starting at $37.50 per month

About VXT

VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin.

VXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat.

Join professionals worldwide in automating administrative tasks for a better client experience.

VXT is perfect for businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.

VXT Screenshots

VXT Pricing and Plans

Starting price: $37.50 per month

Free Trial

Free Version

VXT

$37.50

per user, per month

No plan information available

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VXT Features

Popular features found in VoIP
Caller ID
Call Monitoring
Call Recording
Call Routing
Computer Telephony Integration
Contact Management
IVR
Mobile Access
SIP Trunking
Voice Mail
More features of VXT
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Notifications
Archiving & Retention
Automated Attendant
Automatic Transcription
Call Center Management
Call Conferencing
Call Logging
Call Reporting
Call Tagging
Call Tracking
Call Tracking Metrics
Call Transcription
Call Transfer
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Contact Database
CRM
Customizable Caller ID
Customizable Reports
File Transfer
Interaction Tracking
Live Chat
Monitoring
Multi-Language
On-Demand Recording
Online Voice Transmission
Queue Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Recording
Reporting/Analytics
Reporting & Statistics
SMS Messaging
Tagging
Third-Party Integrations
Video Conferencing
VoIP
VoIP Connection

VXT Integrations

Webhook Relay

Bullhorn ATS & CRM

Zapier

Loxo

8am MyCase

Actionstep

See all 17 integrations

VXT User Reviews

Overall Rating

4.8

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.8

Trevor B.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 6 months

Review source

Reviewed January 2025

VXT is the best VOIP system I've tried

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver.

Cons:

There's nothing really that I don't like.

Reasons for switching to VXT

Grasshopper was always having issues logging in and didn't sync with Karbon

Vendor Response

Thank you Trevor!

Replied January 2025

Karolina A.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

VXT is modern, intuitive & effective!

We love it! VXT has helped increase the productivity and efficiency of the team. Would recommend to any business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrates with our software and it’s very user friendly. Workflow and client response has improved significantly because of the integrations. Really happy with this product. The staff is friendly, patient and accesible.

Cons:

We are in USA CST time zone. Sometimes is little challenging if we need support during our working business hours and there is not technical support at that time. But the staff is amazing and responded timely to the best of their ability. We wish the team chat was a bit more team oriented (could respond to threads, label chats, etc). Looking forward to see those changes in the future!

Reasons for choosing VXT

It integrated with our case management system and was cost effective.

Reasons for switching to VXT

Ring Central was not cost effective for what they offered. It was also not user friendly

Vendor Response

Thanks for the review!

Replied November 2025

Ashley M.

Verified reviewer

Legal Services

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed October 2025

Don't bother

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interested in the IA, however became very disappointed in the product and the lack of professionalism

Cons:

Review from the Founder From the very first contact, this company showed a lack of professionalism. My CEO clearly stated our requirements, including essential features like call whisper, barge, and monitoring. Their sales representative responded by telling her that our company did not need those features. Telling a CEO what her company needs is unacceptable and out of line. Instead of focusing on business, he attempted to talk about New Zealand and even displayed a screensaver, which had nothing to do with our operational needs. We still gave them a chance. We reached out for support and received no response for more than a week. No urgency and no accountability. When we tested the platform, the call quality was extremely poor. Clean audio became fuzzy and distorted. The AI offering could not make up for the basic failure in audio performance. There are providers delivering high call clarity, full functionality, and AI at a lower cost. This service failed in professionalism, support, and performance. It is not suitable for any serious business operation.

Paul H.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

The best phone system we have used

Couldn't be happier! The training has been great, everyone knows how to use the system, support is quick and efficient. [sensitive content hidden] helped us get setup and he's been just great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were previously with Focus Telecom. Comparing VXT to them is like night and day, VXT is just amazing, quality calls, easy to use, connects directly to our CRM - Karbon. Love it!

Cons:

It's difficult to write something here as I literally have nothing to write as my experience has been great.

Reasons for switching to VXT

Focus are the worst company ever! VXT are so much better!

Scott B.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

Founder- Partner

From the original launch with [sensitive content hidden], are experience has been wonderful. [sensitive content hidden] is VERY involved with the day to day, and often chimes in. They are always working on making things better every day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love VXT!! One of the greatest pieces is the mobile experience. I have not experienced a VOIP system with a mobile app like VXT.

Cons:

It is not integrated with campaigns in loxo.

Reasons for choosing VXT

Mobile, service, and open Integrtaion. the team had a vision and executes it

Reasons for switching to VXT

Integration and Moble. The mobile is rock solid. Texting is a vital part of the business. We live on campaigns and need this feature

Vendor Response

Thank you!

Replied March 2025

Ilya F.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2025

intuitive and revolutionary

The VXT team are very responsive, the onboarding was a breeze, and the game changing functionality has added value to the firm. We love it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

seamless integration with our cloud systems, improved team dynamics, saving so much time, additional services we can pass on to our clients!

Cons:

The main regret is that we didn’t have it sooner! VXT is the easiest software decision we have made as a law firm.

Reasons for switching to VXT

VXT has many more law firm specific functionality Teams didn’t have.

Vendor Response

Thanks for the review! Glad to hear the only regret is not having it sooner!

Replied November 2025

Ryann H.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2025

HPSR loves VXT

Wonderful from product to people we have worked with. Everyone in our firm is pleased with this company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their customer service and overall product innovation. Always very helpful and always take suggestions seriously.

Cons:

Sometimes the hours from US to NZ can be tough but most times any immediate issues are handled quickly.

Reasons for switching to VXT

Ease of use, call handling, price, and the billing integration

Vendor Response

Thanks for the review!

Replied November 2025

Shoshanna B.

Verified reviewer

Law Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2025

Will stay with forever!! Great Product, Great Company!

Wonderful product from a wonderful company. A little help setting up numbers and explaining a lot more about getting truly localized numbers would have saved my initial heartache, but the company was able to pivot and get it right, quick!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The number of features and ease of use of these features is amazing! Love that it records and outlines the calls. Very impressed that an issue that arose for me was handled very well by VXT.

Cons:

The charging over and over for changes trying to get it setup, when quoted one whole price, want to just pay that price. The expectation that VXT would simply hold my monies meant to be refunded for a whole year and simply apply to next years bill was not reasonable. But, they ultimately fixed this for me and I appreciate it.

Reasons for switching to VXT

More features such as AI outlines, summaries, and full accurate transcript reporting

Vendor Response

Thank you for the review!

Replied June 2025

Matthew A.

Verified reviewer

Mechanical or Industrial Engineering

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Best softphone on the market at a great value!

Best softphone out there I have used. Very easy to use. Great support when needed. No negatives to it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly interface. Records and transcribes call with summaries. Integrates with CRM easily. Constantly enhancing with improvements

Cons:

I am very happy with the product so far. There is not really anything I have come across I dislike. Maybe a slight lag when dialling out to it coming through on mobile but we are talking seconds

Reasons for switching to VXT

new business. used the others in my old company. Teams and cloudcall

Vendor Response

Thanks for the review!

Replied June 2025

Charli W.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2025

VXT is a game changer for any firm.

5 star, 10 out of 10, seamless and stress free. I reconmend it for very firm from sole practice to the largest of firms. You cannot put a price on our precious time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way the company onboarded our firm took all the stress and fear out of implementing a new tech product. It was such a simplified process that has just been a breeze. And the hours of saved billable time and protection for our firm is the cherry on top.

Cons:

The only con is the pre recorded message about the calls being recorded, it will be great when we can personalise it.

Reasons for switching to VXT

The product wasnt consistant, it continued to drop out and we could not track our calls or access our phone records

Vendor Response

Thanks for the review! p.s. Custom recording announcements are now out!

Replied November 2025

Showing 1 - 10 of 38 Reviews

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