wolkvox 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

wolkvox

4.6

(100)

Pricing

Starting at $58.00 per month

About wolkvox

wolkvox is the most innovative, reliable, easy to use and fast to deploy all-in-one cloud contact center solution on the market.

With wolkvox you are offering employees and customers a platform to connect and manage voice, chat, SMS, email, social media and more channels from one place to design amazing AI-powered experiences.

We develop Contact Center, CRM, Low Code and VoC solutions with AI at the most competitive prices in the industry.

Our solution is designed for any type of company! You just need to be looking for an ally to shape your cloud contact center and transform your customer service.

Some of our general benefits for your company are:

High Reliability

The fastest implementation in the market
360° vision of the customer
Information security
Low Code
Constant innovation
Easy in, easy out
Variable cost without investment

wolkvox Screenshots

wolkvox Pricing and Plans

Starting price: $58.00 per month

Free Trial

Free Version

Basic

$58.00

per feature, per month

No plan information available

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wolkvox Features

Popular features found in Contact Center
Agent Interface
Chatbot
Computer Telephony Integration
Queue Management
More features of wolkvox
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Answering Machine Detection
API
Audio Capture
Auto-Dialer
Automated Routing
Automatic Call Distribution
Automatic Outbound Dialer
Automatic Transcription
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Caller ID
Call List Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scheduling
Call Scripting
Call Tracking
Call Transfer
Campaign Management
Campaign Specific Caller ID
Chat/Messaging
Collaboration Tools
Compliance Management
Concatenated Speech
Conferencing
Contact Database
Contact Management
CRM
Customer Database
Customer History
Customizable Fields
Customizable Macros
Customizable Reports
Data Import/Export
Document Storage
Email Management
Email Templates
FCC Compliance
Forecasting
FTC Compliance
Inbound Call Center
Integrations Management
Interaction Tracking
IVR
Lead Capture
Lead Generation
Lead Management
Lead Qualification
List Management
Manual Dialer
Marketing Automation
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Multiple Scripts
Outbound Call Center
Performance Management
Phone Key Input
Power Dialer
Predictive Dialer
Pre-recorded Messages
Preview Dialer
Progressive Dialer
Quality Management
Quotes/Estimates
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Secure Data Storage
Segmentation
Sentiment Analysis
Social Media Integration
Speech-to-Text Analysis
Survey/Poll Management
Surveys & Feedback
Task Management
Text to Speech
Third-Party Integrations
Voice Customization
Voice Mail
Voice Recognition
VoIP
VoIP Connection
Workflow Management
Workforce Management

wolkvox Integrations

Microsoft Power BI

Mailgun

Dialogflow

wolkvox User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

28%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.4

Functionality

4.6

Andres Felipe L.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Practical and Functional Tool

the cost is one of the best on the market, it contains functionalities that allow contact through multiple channels, the implementation is practical and agile

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to implement that allows connectivity with multiple contact channels, it is easy to operate and adapts to today's needs.

Cons:

contains everything we need to operate transactions with the users of our clients, the user experience is practical and allows integration with other tools

Reasons for choosing wolkvox

the price is very competitive and contains features that meet our needs

Alexander C.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Excelente herramienta de contact center

It is a great experience. I have seen other applications and I consider this the best in cost-benefit

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to deploy in all my operationsHave a lot of capabilities and tools

Cons:

Customer support, sometimes ticket solving takes long time

Reasons for choosing wolkvox

higher costs

Yanina M.

Verified reviewer

Banking

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

Easy to use at the beginning, bumps on the road later...

The product is a great promise, we need to work around to make it fully work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to learn and use in the beginning. You can use APIs to make it work with your other systems.

Cons:

The features don't always work as advertised, documentation is not thorough, help desk is not equipped to help developers.

Juan David B.

Verified reviewer

Telecommunications

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed November 2021

All u need for a high level Contact Center

Very easy to use, deploy and manage, inexpensive if u compare with other vendors

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wolkvox have all modules u can need in a high level contact center operation

Cons:

Its not a worlwide company, but ther are in the correct road

Reasons for choosing wolkvox

price, support, facility

Reasons for switching to wolkvox

price, support, facility

David B.

Verified reviewer

Telecommunications

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Very advanced Contact Center Solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive, very advance features, the multichannel predictive dialer, the diagram studio to program all routings, the agent scripting, the Auto quality assurance with AI is amazing and many more features that kames the operation effective and efficient.

Cons:

Maybe Wolkvox CRM need a little bit more work on to migrate customers from other CRM but I undertsand they are working on it.

Reasons for choosing wolkvox

Because all the advance features included, flexibility, usability, prices etc. In general is the best option on prices of what you get,

ÁV

Álvaro V.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

My experience with Wolkvox

Ratings Breakdown

Ease of use

Functionality

Pros:

Solution in the cloud, easy to use and quick to implement.Integration vía API.

Cons:

Windows App Client is not efficient.API response capacity is very limited.

Jose S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Wolkvox CC

Great experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and low code applications. Easy integration with other business applications.

Cons:

Don´t count with an app to be use on the mobile

Esneyder G.

Verified reviewer

Design

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Easy Metrics Control

I find Wolkvox to be an incredible tool for managing metrics and tracking the operation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its interface is user friendly and very easy to use. I like that I can have control and analysis of the operation metrics with a single click.

Cons:

I don't like having to register the IP every time I work from a different location.

Adrian F.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

The best Contact Center's Software

Attendance for my IT Support users

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of use, comprehensive, lot of tutorials on Youtube

Cons:

No mobile app for answer request, Its only for Windows

Juan M.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2021

Using Wolkvox

good experience; Recommend it for all fields

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

has many features including a lot of statistics and informs, along with up-to-date technology

Cons:

sometimes is difficult to setup some of the points due you have to perform a lot of pre steps

Reasons for switching to wolkvox

looking for an IP solution felxible and reliable

Showing 1 - 10 of 100 Reviews

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wolkvox 2026: Benefits, Features & Pricing

Overview

About wolkvox

wolkvox Screenshots

wolkvox Pricing and Plans

wolkvox Features

wolkvox Integrations

wolkvox User Reviews

wolkvox Popular Comparisons

Other Top Recommended Contact Center Software

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