RentWorks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RentWorks

4.5

(124)

Pricing

Pricing available upon request

About RentWorks

RentWorks is a cloud-based car rental software that helps businesses create repair orders, handle fleet bookings, track payments, and more. Key features include digital signature, split billing, vehicle tracking, and maintenance management.

The tool allows users to create custom summary reports, monitor vehicle reservations, and streamline accounting processes. RentWorks enables managers to store basic information such as credit card details, car type, coverages, and special charges.

RentWorks Screenshots

RentWorks Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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RentWorks Features

Popular features found in Rental
Accounting
Contract/License Management
Inspection Management
Late Fee Calculation
Multi-Location
Online Booking
Order Management
Rate Management
Recurring Rentals
Scheduling
More features of RentWorks
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
API
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Calendar Management
Check-in/Check-out
Commenting/Notes
Corporate Accounts
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Digital Signature
Document Management
Fines Management
Fleet Management
ID Scanning
Maintenance Management
Maintenance Scheduling
Mobile App
Multi-Language
Online Payments
Payment Processing
Performance Metrics
Promotions Management
Quotes/Estimates
Rate Tables
Real-Time Data
Reporting & Statistics
Reservations Management
Self Service Portal
Split Billing
Task Management
Transaction History
Transportation Management
Vehicle Damage Tracking
Vehicle Tracking
Website Management

RentWorks Integrations

Microsoft Word

Microsoft Excel

RentWorks User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

33%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.5

Functionality

4.4

JENNIFER T.

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

JEN'S REVIEW 2

Previously 3

Ratings Breakdown

Ease of use

Value for money

Previously 3

Customer support

Previously 2

Functionality

Pros:

I LIKE THAT IT IS EASY TO USE THIS SOFTWARE.

Cons:

I DO NOT HAVE ANYTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE.

Scott F.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

My Review of Bluebird Car Rental Software

Overall, I have had good experiences with RentWorks compared to other rental software I have used. Their software is very useful and easy to use, other than for Apple products, and it has definitely had a positive influence on the productivity of the company I work for. I also have had very excellent service from their support staff, and for these reasons, I would recommend this product to other companies.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I really liked that the software had numerous features that made my daily duties easier to perform, and for the most part, it was easy to use. I also have had excellent experiences with their support team whenever I have had any issue or have needed to set up a new machine.

Cons:

I do not like that they do not offer easier ways to install their software on Apple computers or mobile devices. They do provide a workaround that is accessible through an internet browser; however, I have found it not to be very user friendly and is honestly kind of clunky compared to merely opening an application. My only other complaint is that the software eventually times out from the server and either has error messages or needs to be restarted. I understand that there is probably no getting around this, but it should take longer to have issues in my opinion.

Reasons for switching to RentWorks

Because there was a drastic price increase with TSD software and Bluebird was much more affordable.

Vendor Response

Hi Scott, thank you for taking the time to provide your feedback and for the kind words! There is in fact a way to access the software through a browser and the software is also available in the Apple store and the Google Play store. Feel free to get in touch with me if you'd like more details. Francine.Dunn@barsnet.com Thanks again for the feedback!

Replied March 2020

THERESA D.

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

RENTWORKS

Previously 4

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Previously 4

Pros:

EASY TO USE, EASY TO PULL UP VEHICLES, EASY TO MANAGE

Cons:

SO MANY TABS TO FIND WHAT YOU ARE LOOKING FOR

samuel k.

Verified reviewer

Architecture & Planning

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed April 2023

An Overview of RentWorks: A Comprehensive Software Solution for Rental Car Fleet Management

Overall, RentWorks appears to be a reliable and useful tool for managing rental car fleets, but as with any software product, its effectiveness may depend on the specific needs and requirements of the user.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

some of the features that are highly regarded in RentWorks include its user-friendly interface, robust reporting and analytics capabilities, and its ability to integrate with other systems used by rental car companies. Users also appreciate the flexibility and customizability of RentWorks, as it allows them to tailor the software to their specific business needs and workflows.Additionally, RentWorks offers extensive training and support resources to help users get the most out of the software. This includes online training modules, user forums, and a dedicated customer support team that can assist with any technical issues or questions.Overall, RentWorks has received positive reviews from many users who appreciate its comprehensive feature set, ease of use, and ability to help rental car companies manage their operations more effectively.

Cons:

I have reported that RentWorks can be complex and difficult to learn, especially for those who are not familiar with similar software systems. Additionally, some users have reported that the software can be slow or prone to crashes, particularly when dealing with large amounts of data.Another potential limitation of RentWorks is that it may not be the best fit for smaller rental car companies or those with simpler needs, as some of its more advanced features may be unnecessary or not used to their fullest potential.However, it's important to note that the specific limitations or drawbacks of RentWorks may vary depending on the user's individual experience and requirements. Overall, RentWorks is generally regarded as a comprehensive and effective software solution for rental car fleet management, but like any software product, it may have its limitations and challenges.

Reasons for choosing RentWorks

One of the key advantages of RentWorks is its comprehensive feature set, which includes tools for fleet management, reservation management, rental agreements, reporting and analytics, and integration with other systems. This allows rental car companies to manage their operations more efficiently and effectively, while also providing a better experience for their customers.Additionally, RentWorks is known for its customizability and flexibility, allowing users to tailor the software to their specific needs and workflows. This can be especially important for rental car companies with unique or complex requirements.Furthermore, RentWorks offers extensive training and support resources to help users get the most out of the software, including online training modules, user forums, and a dedicated customer support team. This can be crucial for ensuring a smooth implementation and ongoing use of the software.While there may be other software products in the market that offer similar features, RentWorks' comprehensive feature set, customizability, and support resources may make it a compelling choice for many rental car companies.

Vendor Response

Hi, Thank you for sharing your feedback on RentWorks. We recommend reaching out to our support team at support@barsnet.com as they could provide assistance in understanding the software.

Replied December 2023

Andrew C.

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Over a decade with good results.

We've been using RentWorks for over a decade and it handles all of our automotive rental contracts, and many aspects of our fleet management and offers great reporting. The interface feels out of date and the workflow is sometimes unintuitive or convoluted, but the customer service reps are good at walking us through how to most effectively work with it when we have questions. Integrated credit card processing is available (through Element/Vantiv), which saves the work of running separate credit card terminals and simplifies PCI compliance and tokenization of cards so that additional charges/credits can be easily processed when vehicles are returned or extended. Updates are released once a year or more, usually with bug fixes and some new features. We evaluate the various software options every couple years and keep finding RentWorks to be the best value and fit for our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is right. The reporting engine is good and the fleet management features work well for our needs across 3 locations. We've been working with their web API for a while and with any luck, we'll have online reservations working through our website soon. (They also have a turn-key web reservation system available if you don't need extensive customization.) As the software is under constant development, there is a chance to have your feedback lead to actual changes in upcoming software releases (to the extent your requests are in line with their development goals).

Cons:

User interface design is a frustratingly low priority. If a feature can technically be said to "work," it won't typically merit the additional development time to integrate it cleanly. The whole interface is designed at a fixed 1024x768 resolution (the same resolution supported by my IBM PS/2 back in 1994) which feels pretty inefficient, requiring simple tasks (eg. checking out a car) to be broken into 6 or more screens that need to be tabbed back and forth between. The print engine is ancient and horrible in every way conceivable. There is no simple installer package, so software installs are unnecessarily complicated and error-prone enough that the company suggests having their customer support log in remotely to install the web client on each computer themselves for a cost.

Vendor Response

Hello Andrew ! Thank you very much for taking the time to review us. We are very happy that you are pleased with our RentWorks Product. Thank you for choosing Bluebird Auto Rental Systems. By the way, be on the lookout for our next update (Version 5) coming up in the next couple months. Fresh new look and lots of enhancements!

Replied September 2017

LORI R.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2024

BLUEBIRD REVIEW

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FAIRLY EASY SOFTWARE TO USE FOR OUR FLEET MANAGEMENT AND DAILY RENTALS

Cons:

NOT REALLY EASY TO DO MONTH TO MONTH BILLING WITH LONG TERM LEASES

Greg K.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Truly awful...and don't care

we've been double billed, software often stops working after updates, price keeps going up, support doesn't answer the phone..............

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm still thinking....there is not much to be happy about these people

Cons:

Breaks down constantly...doesn't seem to bother them though, support is just awful

Reasons for switching to RentWorks

required by franchise

Vendor Response

Hi, We have made improvements to our support processes and we would like to review the issue you have outlined. Please reach out our support team at support@barsnet.com.

Replied October 2023

David P.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Good Product, Bad Support

I run a small fleet of rental cars and it's more than enough. However, my personal opinion is that these people don't care about you or your business. The support is really bad. I have been trying to implement chip and pin for a year and they will not return my emails. They just did an upgrade in the middle of the day that crashed the system and cost me several customers. I'd like to know the genius who made that call. You're fired! My franchise will not let me use another software so I am stuck for now. Don't make the same mistake. In four years of paying support to this company (which they increased by 50% last year without any warning) I have never had a phone call from a sales rep. There are some really good coders there, just need to work on people skills.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Relatively easy to use, lots of features (that we don't use), excellent reporting, solid consistent performance.

Cons:

The software is fine. Like any software it has its quarks.

Vendor Response

Hi David, thank you for taking the time to leave us some feedback, it's certainly appreciated. We're sorry to hear that you've been experiencing issues with support. We'd be happy to discuss the issues you brought up and see how we can resolve them. We'll be in touch with you shortly to discuss a solution. Thanks again for the feedback!

Replied June 2020

Chris W.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2023

Great Rental Data Manager

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The data management portion of the program has been very useful when our main rental program has limitations for historical data storage.

Cons:

With how much information is available, it can be hard to find what report you are looking for.

Vendor Response

Hi Chris, Thank you for the positive review. Bluebird was built to ensure clients could make the best business decisions based on data and metrics. If you ever need a hand with reports, reach out to our support team.

Replied January 2024

Verified

Reviewer

Used weekly for less than 6 months

Review source

Reviewed June 2018

The best Vehicle rental system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software really plays an important role thanks to its extensive capabilities that gives us our time every day to streamline the process in terms of car rentals, also has several specific functions such as customizing the rental form at the right time , locate old customers and include notes.

Cons:

The systematic process should be improved when installing the program, because although there are some improvements, in summary accounts can not be done in full screen, on the other hand it would be good if the additional controllers appeared automatically when making a new rent.

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