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Josh P.
Advisor, 7 years

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Updated February 10, 2026
Motadata ServiceOps vs Site24x7: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$10.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Customizable Templates
5.0
Ticket Management
5.0
Alerts/Notifications
5.0
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Activity Dashboard
4.88
Third-Party Integrations
4.80
Email Alerts
4.79
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Integrations
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Pros / Cons
- The platform offers robust features for data management and powerful analytics, enabling organizations to streamline their IT operations.
- The initial setup of Motadata ServiceOps can be complex and time-consuming, requiring a steep learning curve for new users.
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- Most liked thing about the product is its advanced features which helps us providing a accurate good reporting and analytics, Comprehensive all-in-one monitoring such as servers, applications, network devices, cloud and end-user monitoring via single dashboard.
- Also, the alerting can be a double-edged sword; if you don't spend significant time fine-tuning your thresholds early on, you’ll get hit with a "storm" of individual notifications for a single incident instead of one consolidated report.
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Value for Money
4.5/ 5
4.5/ 5
Customer Support
4.5/ 5
4.5/ 5
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2024
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad