RealTime-CTMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RealTime-CTMS

4.9

(65)

Pricing

Starting at $500.00 per month

About RealTime-CTMS

RealTime-CTMS is a web-based clinical trial management system. It is designed for sponsors, CROs, research sites, university medical centers, plus other research-based organizations. To help with overall study operations, from setup to completion, RealTime-CTMS organizes all data and documents in one centralized location. The platform's information storage is HIPAA-compliant and also includes data encryption tools.

RealTime-CTMS offers various features including budgeting tools, patient database management, customizable calendars, patient recruitment opportunities, study reports, pending tasks/activities, plus more. The system can capture patient information including demographics, medical conditions, medications, and drug allergies. RealTime-CTMS can integrate with MailChimp, Twilio, SubjectWell, and Devana solutions. The RealTime mobile app offers technology that captures thumbprints as e-signatures. The app is compatible with iOS and Android devices.

Technical support is available via phone, email, and other online methods.

RealTime-CTMS Screenshots

RealTime-CTMS Pricing and Plans

Starting price: $500.00 per month

Free Trial

Free Version

Basic

$500.00

per month

No plan information available

RealTime-CTMS Features

Popular features found in Clinical Trial Management
21 CFR Part 11 Compliance
Data Capture and Transfer
Data Import/Export
Document Management
Electronic Data Capture
Financial Management
Inventory Management
Patient Management
Patient Monitoring
Patient Recruiting
Scheduling
Workflow Management
More features of RealTime-CTMS
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Audit Trail
Calendar Management
Clinical Study Management
Compliance Management
Customizable Forms
Customizable Reports
Data Visualization
Digital Signature
Document Storage
Drag & Drop
EMR/EHR
Enrollments/Onboarding
Forms Management
HIPAA Compliant
Monitoring
Progress Tracking
Randomization
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Third-Party Integrations
Trial Design
User Management

RealTime-CTMS Integrations

Mailchimp

Twilio

Microsoft Outlook

RealTime-CTMS User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

12%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.7

Casey R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2019

Specific to your site

I've used other CTMS software companies and RealTime is leaps and bounds above. Everything I wished the others had, RT does. It saves me so much time on the reports, logs, stats that I was previously maintaining and calculating manually. It is set up custom to your site. The training is scheduled with your staffs availability and is very efficient, precise, effective and clear. I can't say enough.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The time it saves on reports and stats. The ease of use. The TEXT and PAY features. The ease of use. The time saving it provides.

Cons:

So far, I have no negative experiences. I have no cons to report.

Reasons for switching to RealTime-CTMS

IBM is discontinuing its CTMS support

Amy B.

Verified reviewer

Research

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Provides all the tools to be able manage clinical trials efficiently and effectively.

As I mentioned, having all of the tools available in one spot makes it easy and efficient to use. Using our time efficiently is very important in research and RealTime helps us do so. From Recruiters, Coordinators, Regulatory, and Managers all use this system with ease.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Provides all the tools to be able manage clinical trials efficiently and effectively. From Organizing our referrals, scheduling visits with RealTime Calendar, Contacting and communicating with patients by text, keeping track of visits, using RealTime Pay, edocs, etc. RealTime really does it all and does it well. It's a one stop shop for keeping our studies well organized!

Cons:

We don't really having anything at this time that stands out as a con. All of our team works really well with this system. None at this time.

Reasons for choosing RealTime-CTMS

Reasons for switching to RealTime-CTMS

Functionality

Emmet F.

Verified reviewer

Pharmaceuticals

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

RealTime-CTMS has directly contributed to our site's success!

Endeavor Clinical Trials is capitalizing on the detailed reporting features built-in with RealTime to help us keep accurate metrics on recruitment and marketing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RealTime-CTMS is a user-friendly clinical trials management software that allows us to process potential candidates for studies from recruitment to completion! As the manager of recruitment, I am particularly excited about the API integration with our ad agency's digital advertising campaigns. If a potential patient clicks on a digital ad, our database is populated with the data from the patient in the specific study! It makes recruiting a breeze.

Cons:

Sometimes the server can be a bit sluggish.

Keihanna D.

Verified reviewer

Research

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

CTMS Every Day User - Easy to Navigator and All-Around System for Clinical Research

RealTime-CTMS is the only clinical trial management system our company utilizes. It is an all-around system that can navigator all aspects of clinical trials from patient visits, electronic data capture, subject stipends, to electronic regulatory document creation and storage.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that we can complete patient visits from start to finish within one system as well as maintain an electronic Investigator Site File. CTMS makes it easier to reduce our company's carbon footprint by functioning well as an electronic system.

Cons:

eSource is a wonderful function, however, I believe that are a lot of ways it can improve. With some improvement, eSource can be much more user friendly and decrease the time it takes to create an eSource template to mimic eCRF guidelines.

Kristina C.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

CTMS, eDocs and eSource all in one package

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that everything is integrated in one place and it is easy to toggle between each side. Quality checks are easy to be completed because you can toggle from one place to another. When you load a new consent in eDocs it can automatically show and be tracked in the source and a log is made. I love the new electronic delegation log which prevents us from having to go to each person and get signatures. Once you put a patient into the CTMS you can easily attach that patient to a study and follow the patient throughout the process. You can build the budget and as visits are completed easily see the funds due and send invoices if needed. When we have concerns we have voiced them and the team listens and finds solutions or upgrades to make the system more user friendly.

Cons:

If the internet goes out there is a problem. I wish there was a way to work offline when that happens. It doesn't happen often but when it does we have to get creative and use hot spots to continue to work.

Reasons for choosing RealTime-CTMS

Because it had everything in one neat integrated system.

Fabian S.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Each year they impress us more

Form day one it has been WONDERFUL. I enjoy the progress the company continues to make, which in turn benefits my research site, and the costs keep low. Thanks to the [SENSITIVE CONTENT HIDDEN] I have always felt that this leadership always takes into account the inform form sites in order to continue to improve the system. Having the direct line of communication to these two leaders, ensures that RealTime values our input and takes the time to work closely with its clients regardless of our company size.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very user friendly and intuitive. I like the way the system has features in place where the study coordinators must complete sections before completing a visit, as this helps speed up the QC process for proper billing to our customers. The system does EVERYTHING we need from patient visits and Text reminders to invoice and payments to patients. The new customized reloadable cards that we give our patients are a wonderful addition and has saved us lots of time and money, plus take us to a new level of professionalism. providers, and support organizations also like the way we can provide a breakdown of payment to them. This one stop system keeps our research site moving smoothly.

Cons:

There is a learning curve to integrate eSource, but they have a good help desk to teach you.

Reasons for choosing RealTime-CTMS

Cost, ease of use, and easy access to customer service.

Tim D.

Verified reviewer

Research

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Real Time

I thoroughly enjoy the software. It’s very helpful for our CRO

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I enjoy the university. It’s great to always have that resources readily available

Cons:

It’s so in-depth that it can seem daunting at times

Brent N.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2019

Cool Software that is always improving

Great way to implement a paperless trial site without using disparate systems. Awesome support and always improving features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support is friendly and quick to respond. Improvements are implemented on a regular basis and suggestions are taken seriously. The product is always evolving. Training is excellent. Cost of the product is very competitive and allows you to scale without taking on too much risk. Product features are progressive for the industry such as offering eSOURCE. The system is pretty easy to learn overall. The ability to purchase different pieces of the system a la carte is very nice and integration between the different pieces is reasonably good, though some future improvements would really make it stand out. Overall, RealTime is a fantastic company to work with and they have a great product.

Cons:

Navigating on a web-based platform can be a little slower than a desktop install at times, even on a quick connection, but I would say the convenience of connecting outweighs the downside. The phone app is still a work in progress but is a bit limited at this point compared to the web version. Some features are buried in the menus and not the most intuitive or efficient to navigate to, but overall the system is very easy to use.

Carmen B.

Verified reviewer

Research

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

eSource/eReg and so much more!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for an electronic software program for our source and regulatory and decided on RealTime after our initial demo and meeting. It is obvious on all levels that the product has been designed by people that have worked in the clinical trial arena! We are just over a year into using RT and it has exceeded our needs. While the eSource side is less mature than the eReg it continues to develop and customer service readily takes suggestions with most ideas already on their roadmap. We continue to learn what it has to offer and have just begun looking into the text options. We also are interested in switching our CTMS in the future. I can not say enough about their support team, 5 stars all the way around!

Cons:

The only thing I could mention is the learning curve upfront, but this would be with any new product and its implementation.

Megan M.

Verified reviewer

Research

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

How did we even function before RealTime-CTMS??

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RealTime-CTMS makes it possible to complete tasks quickly. Having used other systems in the past, it was daunting to complete the most basic tasks such as adding a new patient and scheduling an appointment. Our biggest complaint with other systems was it took "too many clicks" to get these things done. This is not the case with RealTime-CTMS. This was clearly created by people who know about clinical trial ops. Everything we do on a daily basis is present in this system and is very intuitive and user friendly. The on-boarding training is excellent and site-specific. They even record it so that you can provide it to new staff.

Cons:

There is nothing that I don't like but I do have a few things on my wish-list such as Outlook integration and allowing a user preference to show times in AM/PM format. We want to utilize the RealTime-Text feature but are concerned that many patients would get confused with the military time format.

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