Club Sentry 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Club Sentry

4.1

(10)

Pricing

Starting at $395.00 one time

About Club Sentry

Club Sentry is a membership management solution that is deployed on-premise. It caters to a variety of clubs including gyms, spas, health clubs and pool clubs.

The member database help users create and store information at a centralized location. Members can log in to the portal to view their records.The billing module helps to collect due amount, update membership and check-in status.

Other features include point of sale (POS), inventory tracking, vendor management, class and session scheduling, employee attendance and workstation security management. The solution offers integration with QuickBooks. Club Sentry can also integrate with major credit cards and merchant payment gateways such as X-Charge Merchant Services and Merchant Warehouse for automating member payments.

Support is provided via phone and email.

Club Sentry Screenshots

Club Sentry Pricing and Plans

Starting price: $395.00 one time

Free Trial

Free Version

Basic

$395.00

per feature, one time

No plan information available

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Club Sentry Features

Popular features found in Business Management
Accounting
Billing & Invoicing
Client Management
Inventory Management
Marketing Automation
Order Management
Purchasing & Receiving
Scheduling
Task Management
Time & Expense Tracking
Training Management
More features of Club Sentry
Attendance Tracking
Automated Scheduling
Customer Database
Electronic Payments
Event Management
Event Scheduling
Membership Management
Payment Processing
Point of Sale (POS)
Recurring/Subscription Billing
Team Management
Third-Party Integrations
Vendor Management
Visitor Management

Club Sentry Integrations

QuickBooks Online Advanced

Club Sentry User Reviews

Overall Rating

4.1

Ratings Breakdown

30%

50%

20%

Secondary Ratings

Ease of Use

4.1

Value for money

4.0

Customer support

4.1

Functionality

3.7

Verified

Reviewer

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed January 2018

Highly exceeded my expectations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simplifies record keeping, keeps information up to date and accurate, and has great tracking features.

Brad W.

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Simple software

You get what you pay for. You can add all the contact information for every member. You can get reports on just about anything you need. It is very basic and the learning curve is really easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy Check-In Reports for just about anything You can sell membership while adding member in instead of adding, then selling membership You get what you pay for

Cons:

It is a little dated. I wish there was an update that I could get for our REC Center. Maybe there is and I am just missing it. It seems like it is a little behind GloFox and other management software.

Lori M.

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2017

Terrible experience! No customer service responses!

The software program is good for memberships, sales, products, inventory, reports, employee clock in and out, etc. It just isn't working correctly all the time and I cant get anyone to answer the phone or call me back as well as the email option didn't work either....very frustrated!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the program (when it works). It has great options to work with: inventory sales, employee clock in and out, membership screen, billing, products, reports.....It works for everything I need at my gym....however it doesn't like to work all the time...

Cons:

This program keeps losing transactions, freezing, charging invoice payments that are not authorized. I have tried calling and emailing this company but I am not getting any responses!!! I just want my software to work so I can run a successful business! Someone call me!!

Vendor Response

75% of our customers give our support 5 stars.

Replied January 2018

Paul V.

Used unspecified for unspecified

Review source

Reviewed August 2008

Club sentry is paramount to our gym operation.

I would change the main check-in screen to exclude the list of members and their check-in numbers. We operate a busy 24hr facility and the check in desk is often not occupied by a staff member.

Ratings Breakdown

Ease of use

Customer support

Pros:

Club sentry allows us to keep up to date and accurate account for all of our memebers. The biggest benefit is that the computer tells people when they are expried so we don't have to have the "awkward" conversation about the fact that they need to renew. Instead they come to us with the money out ready to renew. The support is second to none. Whenever we have a problem, I send out an email and Scott or Cassie answers back almost instantly. Club sentry is paramount to our gym operation. I love how I can use the reports features to track memberships, sales and other important data.

Cons:

It requires a second work station to operate. It slightly slows down the time it takes to sign up a new member.

Dennis I.

Used unspecified for unspecified

Review source

Reviewed August 2008

The software is exactly what we need for our limited need for check-in only

Ratings Breakdown

Ease of use

Customer support

Pros:

The best feature I like about the product is the willingness of Scott to make upgrades based on my needs. I like the check-in screen view you can see all info from one screen. The software is easy to use about a learning curve.

Cons:

I would like a mouse scroll feature on the check-in screen for members. I realize there are many reports, but I would like the flexibility to build my own reports includes graphics as needed. Would like ability to get to the database to clean out old or incorrect member info.

Joshua S.

Used unspecified for unspecified

Review source

Reviewed August 2008

A great product, but I would skip the fingerprinting option if I was given the chance.

A great product, but I would skip the fingerprinting option if I was given the chance to buy it again.

Ratings Breakdown

Ease of use

Customer support

Pros:

Simplifies our record keeping significantly. Saves hours of digging through papers, and is much more accurate.

Cons:

Fingerprint recognition is not the most effective, doesn't correctly identify 100% of the time. I would give the fingerprint reader an accuracy of roughly 80%. The front desk program does not seem to communicate well with the rest of the program. When adding new members it has to be closed and reopened to recognize the new member.

Katie S.

Used unspecified for unspecified

Review source

Reviewed August 2008

Good for small clubs with low traffic

Ratings Breakdown

Ease of use

Customer support

Pros:

Fairly easy to use

Cons:

User manual is not user friendly. Very wordy, some of the pictures don't print. Finger print scanner not work 100% of time.

Vendor Response

Fingerprint readers have proven to be unreliable after a few hundred members have been registered. We have stopped offering this option due to these issues.

Replied April 2015

Jarrod N.

Used unspecified for unspecified

Review source

Reviewed October 2008

I think this is a great application and I would recommend it to anyone.