PlayMetrics 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if PlayMetrics is right for your organization?

Our Club Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

PlayMetrics

5.0

(30)

Pricing

Pricing available upon request

About PlayMetrics

Trusted by the most forward-thinking youth sports leaders, PlayMetrics helps clubs, leagues, tournaments, state associations, and governing bodies overcome their toughest business challenges. Our user-friendly financial, operational, coaching, and communication tools empower youth sports organizations to get - and stay - on the same page. Purpose-built to give sports leaders peace of mind.

PlayMetrics Screenshots

PlayMetrics Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

PlayMetrics Features

Popular features found in Club Management
Billing & Invoicing
Calendar Management
Event Management
Inventory Management
Marketing Automation
Member Portal
Mobile Access
Online Booking
Payment Processing
Registration Management
Team Management
Visitor Management
More features of PlayMetrics
Activity Dashboard
Alerts/Notifications
Assignment Management
Attendance Management
Attendance Tracking
Attendee Tracking
Automated Scheduling
Calendar/Reminder System
Calendar Sync
Chat/Messaging
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customer Accounts
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customization
Data Import/Export
Discount Management
Document Storage
Drag & Drop
Electronic Payments
Email Management
Event Calendar
Event Registration
Event Scheduling
Event Tracking
Facility Scheduling
Forms Management
Live Chat
Member Accounts
Member Directory
Membership Management
Mobile Alerts
Online Registration
Personalization
Real-Time Notifications
Recurring/Subscription Billing
Refund Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
SMS Messaging
Team Calendars
Volunteer Management
Website Integration
Website Management

PlayMetrics User Reviews

Overall Rating

5.0

Ratings Breakdown

97%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.9

Kaelen A.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Youth Soccer

The customer service is the clincher for us. If there is a problem, we can get help almost immediately. Including getting a person on the phone or on a screenshare to figure out how to get something done. Thier reporting is somewhat customizable so that you can get the information that you need very easily.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The efficiency. We can set up a registration and the system does everything from there. We very rarely have to chase anyone for payment anymore. Camps are marketed directly to our members that are eligible. Field closures are instantly updated on the player and family's app. It's communication capabilities are seamless.

Cons:

There have been hiccups in set-up, but the playmetrics team was quick to respond to help us stay on course. They are very proactive and supportive for both admin and our players. We have moved our entire club over as of June and I get no questions from our membership about thier accounts anymore.

Reasons for switching to PlayMetrics

Customer service. Their customer service tanked after [SENSITIVE CONTENT] sold them. We lost our rep and getting answers to questions, setting up events and required porting became impossible or very difficult.

Aaron B.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

NASA TopHat Parent Review- Atlanta

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use with communicating with parents/coaches/club. Scheduling and updating are easy as well.

Cons:

Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there.

Reasons for choosing PlayMetrics

Better features/ ease of use

Reasons for switching to PlayMetrics

Missing critic al integrations with the rest of club. No central control.

Elijah A.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

One Stop

Overall, the system has exceeded expectatioons.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is located in one place. You don't have to go to multiple platforms to gather information.

Cons:

Everything having to be connected to a player. Like we use or would like to use the platform for other types of registrations, like fundraising events.

Reasons for choosing PlayMetrics

We were already using Playmetrics for our club communications.

Reasons for switching to PlayMetrics

We wanted our registration and club communication in one spot. Also to build a more user friendly website.

Memo L.

Verified reviewer

Sports

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Playmetrics

For me, Playmetrics is more than an app; Its standout live call feature shows true dedication to customer service, placing it leagues ahead of others that restrict their customer support to only emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Service, Payments, Communication.

Cons:

This is not something I dislike however I would like to see more of the ongoing feedback options where we have a voice for input on features, kind of like a focus group of loyal customers that want to provide ideas from our perspective to improve the app.

Reasons for choosing PlayMetrics

Integration of all services and customer service availability.

Reasons for switching to PlayMetrics

They never take a phone call, all they want to do is bots and email. You can't solve everything like that. It's unbelievable that a company that big doesn't want to address their paying customers on a phone call or zoom call.

Chris M.

Verified reviewer

Sports

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Milwaukee Kickers Review

My overall experience has been fantastic. It's hard to believe that an operating system can replace 3-4 systems we had to use in the past. It truly is an all-in-1 system that is easy to navigate and maneuver.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is constantly developing to fit the needs of its users. The developers and success team listen to your concerns and actively look to adjust them in the system to fit your needs. I've never had experience with a support team and development team who truly listen and look to accommodate your club needs.

Cons:

What I like least in the software is difficult because it is constantly being adjusted because of the developers ability to listen and fix problems for its users. At the current moment, I would like to see staff roles be more customizable.

Reasons for choosing PlayMetrics

It was the only system who truly did everything all-in-1.

Reasons for switching to PlayMetrics

An evaluation of our processes was conducted. Our members and administrators felt that our current system did not fit their needs and wants.

Ryan Y.

Verified reviewer

Sports

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

PlayMetrics | Transformational

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

PlayMetrics has been transformational in providing a software platform that is a one-stop shop for members, coaches, directors, administrators, and volunteers. Combining financials, registration, team & club communication, scheduling, Director oversight & management, seasonal planning (micro & macro periodization development), evaluations, etc., into one platform has been a massive improvement from the platforms of the past. Their customer support team is first class, and their software designers work with you to continue improving their services to best support your organization. I highly recommend this platform to any club looking to continue their organization's professional development.

Cons:

A bit of a learner curve to understand the full capabilities of the software. That said, their support team is very responsive in working you through this process

Reasons for switching to PlayMetrics

Wanting a product tailored to what we need and customer support readily available when something comes up.

Steve S.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

By Far the Best Club Management Solution

We have been incredibly happy with PlayMetrics and have had an excellent experience, from the sales process through deployment. The staff is beyond helpful, knows the product inside and out, and timely in their communication.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The quality and breadth of features is excellent. The design and capabilities are well-thought-out, making the solution intuitive and extremely useful for many critical needs.

Cons:

As the product continues to grow, I hope to see a unified field planner to manage our various complexes across multiple programs.

Reasons for choosing PlayMetrics

PlayMetrics has a superior range of features, and the platform is significantly more modern, intuitive, and customer-friendly.

Reasons for switching to PlayMetrics

Switching to PlayMetrics not only allowed us to combine multiple functions into one solution, but it also gave us superior performance in each function compared to our previous products.

David V.

Verified reviewer

Sports

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2022

Question: Why Aren't You Using PlayMetrics?

Ratings Breakdown

Ease of use

Functionality

Pros:

Finally, a single platform to communicate EVERYTHING to my team members and the Club! Every bit of Club contact information I could want is easily accessible, and the calendar provides me a single place to populate ALL of our seasonal year events and get accurate availability count for attendance. I was even able to help guide parents to their current balance if they had questions, and help facilitate payment back to the Club - not bad for a soccer coach! Email, alerts, chat - you've got it all. Believe me, you'll use them all too! Running short of time and need a quick training topic? No problem. Dive deeper into the Drills section and see what your Technical Staff and other coaches may have already created and shared. Having the ability to create custom training sessions and upload them into a custom library is fantastic! I needed coverage for a weekend's worth of games, and created a simple roster with substitution patterns for those specific events. Then, I simply added my Technical Director as a Guest Coach for the weekend, and he was able to run with the group no problem. No lengthy phone call required, or an exhaustive note-taking session in advance. Everything was right there at his fingertips! So, the question really is: Why Aren't You Using PlayMetrics? #SaveaClub

Cons:

Mobile app didn't always display the entire roster and availability, but only if you had more than 14 players or so. This may have been related to my antiquated Galaxy S8, but still something I would have liked to be able to have available so I could see if players at the bottom end of the alphabet were coming to training or not.

Tam O.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Couldn't imagine going back to the old way

It's made my job a breeze and because of the time savings it has created it allows me to focus on other things at the club. Our club is in a small town in Georgia but we have a big recreation program to manage as well as our competitive side. We used to operate them with different systems which would cause huge headaches. As PlayMetrics includes everything a rec program needs as well as everything a competitive program needs it has been a huuuuuge game changer for us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has absolutely everything that our club staff and members need in one app.

Cons:

That we didn't find it earlier. Couldn't imagine going back to how we used to operate.

Reasons for switching to PlayMetrics

Saw the benefits from a sales demonstration

Jeff T.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Playmetrics - 2 years in

Housing and accessing all our information in an easy use and visually simplistic design eliminated the overwhelming sensation you have when using other sport registration software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Playmetrics seamlessly integrates registration, communication and management of staff and membership.

Cons:

It took a hot minute to realize this is a backward mapping approach that starts with the end user in mind. Once that process was understood, execution was quite simple.

Reasons for choosing PlayMetrics

Main reason for joining Playmetrics was relationships. From the sales staff, to the onboarding team, and the support/trouble shooting team have all been quality people to work with.

Showing 1 - 10 of 30 Reviews

See All Reviews