# PlayMetrics Software Reviews, Demo & Pricing - 2026

> Review of PlayMetrics Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/club-management/playmetrics-profile/

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PlayMetrics

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Overview

[Reviews](https://www.softwareadvice.com/club-management/playmetrics-profile/reviews/)[Alternatives](https://www.softwareadvice.com/club-management/playmetrics-profile/alternatives/)

# PlayMetrics Review

Custom quote 1 plan

Wondering if PlayMetrics is right for your organization?

Our Club Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

PlayMetrics

5.0

[(30)](https://www.softwareadvice.com/club-management/playmetrics-profile/reviews/)

Pricing

Pricing available upon request

### About PlayMetrics

Trusted by the most forward-thinking youth sports leaders, PlayMetrics helps clubs, leagues, tournaments, state associations, and governing bodies overcome their toughest business challenges. Our user-friendly financial, operational, coaching, and communication tools empower youth sports organizations to get - and stay - on the same page. Purpose-built to give sports leaders peace of mind.

Wondering if PlayMetrics is right for your organization?

Our Club Management Software selection experts can help you in 15 minutes or less.

## PlayMetrics User Interface

## Popular PlayMetrics Alternatives

Main Product

PlayMetrics

5.0

[(30)](https://www.softwareadvice.com/club-management/playmetrics-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.93Value for money
-   5.0Customer support
-   4.87Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Jackrabbit Gymnastics](https://www.softwareadvice.com/club-management/jackrabbit-gymnastics-profile/)

4.6

[(373)](https://www.softwareadvice.com/club-management/jackrabbit-gymnastics-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.51Value for money
-   4.71Customer support
-   4.29Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Club Automation](https://www.softwareadvice.com/club-management/club-automation-profile/)

4.1

[(77)](https://www.softwareadvice.com/club-management/club-automation-profile/reviews/)

Ratings Breakdown

-   4.19Ease of use
-   3.90Value for money
-   3.99Customer support
-   4.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TeamLinkt](https://www.softwareadvice.com/club-management/teamlinkt-profile/)

4.7

[(127)](https://www.softwareadvice.com/club-management/teamlinkt-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.90Value for money
-   4.70Customer support
-   4.35Functionality

Pricing

Starting at CA$425.00 per year

Get Price

Alternative Product

[Baseline](https://www.softwareadvice.com/sports-league-management/statstak-profile/)

4.8

[(48)](https://www.softwareadvice.com/sports-league-management/statstak-profile/#reviews)

Ratings Breakdown

-   4.73Ease of use
-   4.87Value for money
-   4.98Customer support
-   4.44Functionality

Pricing

Starting at $199.00 per month

Get Price

Alternative Product

[bsport](https://www.softwareadvice.com/pilates-studio/bsport-profile/)

4.3

[(329)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   3.99Value for money
-   4.55Customer support
-   4.17Functionality

Pricing

Starting at €150.00 per month

Get Price

## PlayMetrics Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## PlayMetrics Features

-   Popular features found in Club Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Event Management
    
    Inventory Management
    
    Marketing Automation
    
    Member Portal
    
    Mobile Access
    
    Online Booking
    
    Payment Processing
    
    Registration Management
    
    Team Management
    
    Visitor Management
    
-   More features of PlayMetrics
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Assignment Management
    
    Attendance Management
    
    Attendance Tracking
    
    Attendee Tracking
    
    Automated Scheduling
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Chat/Messaging
    
    Communication Management
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    Customer Accounts
    
    Customer Database
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customization
    
    Data Import/Export
    
    Discount Management
    
    Document Storage
    
    Drag & Drop
    
    Electronic Payments
    
    Email Management
    
    Event Calendar
    
    Event Registration
    
    Event Scheduling
    
    Event Tracking
    
    Facility Scheduling
    
    Forms Management
    
    Live Chat
    
    Member Accounts
    
    Member Directory
    
    Membership Management
    
    Mobile Alerts
    
    Online Registration
    
    Personalization
    
    Real-Time Notifications
    
    Recurring/Subscription Billing
    
    Refund Management
    
    Reminders
    
    Reporting & Statistics
    
    Scheduling
    
    Self Service Portal
    
    SMS Messaging
    
    Team Calendars
    
    Volunteer Management
    
    Website Integration
    
    Website Management
    

## PlayMetrics User Reviews

Overall Rating

5.0

Ratings Breakdown

5

97%

4

3%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.9

KA

Kaelen A.

Verified reviewer

Sports

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Youth Soccer

5

The customer service is the clincher for us. If there is a problem, we can get help almost immediately. Including getting a person on the phone or on a screenshare to figure out how to get something done. Thier reporting is somewhat customizable so that you can get the information that you need very easily.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

The efficiency. We can set up a registration and the system does everything from there. We very rarely have to chase anyone for payment anymore. Camps are marketed directly to our members that are eligible. Field closures are instantly updated on the player and family's app. It's communication capabilities are seamless.

Cons:

There have been hiccups in set-up, but the playmetrics team was quick to respond to help us stay on course. They are very proactive and supportive for both admin and our players. We have moved our entire club over as of June and I get no questions from our membership about thier accounts anymore.

Reasons for switching to PlayMetrics

Customer service. Their customer service tanked after \[SENSITIVE CONTENT\] sold them. We lost our rep and getting answers to questions, setting up events and required porting became impossible or very difficult.

Read More

AB

Aaron B.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

NASA TopHat Parent Review- Atlanta

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use with communicating with parents/coaches/club. Scheduling and updating are easy as well.

Cons:

Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there.

Reasons for choosing PlayMetrics

Better features/ ease of use

Reasons for switching to PlayMetrics

Missing critic al integrations with the rest of club. No central control.

Read More

EA

Elijah A.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

One Stop

5

Overall, the system has exceeded expectatioons.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Everything is located in one place. You don't have to go to multiple platforms to gather information.

Cons:

Everything having to be connected to a player. Like we use or would like to use the platform for other types of registrations, like fundraising events.

Reasons for choosing PlayMetrics

We were already using Playmetrics for our club communications.

Reasons for switching to PlayMetrics

We wanted our registration and club communication in one spot. Also to build a more user friendly website.

Read More

ML

Memo L.

Verified reviewer

Sports

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

Playmetrics

5

For me, Playmetrics is more than an app; Its standout live call feature shows true dedication to customer service, placing it leagues ahead of others that restrict their customer support to only emails.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Customer Service, Payments, Communication.

Cons:

This is not something I dislike however I would like to see more of the ongoing feedback options where we have a voice for input on features, kind of like a focus group of loyal customers that want to provide ideas from our perspective to improve the app.

Reasons for choosing PlayMetrics

Integration of all services and customer service availability.

Reasons for switching to PlayMetrics

They never take a phone call, all they want to do is bots and email. You can't solve everything like that. It's unbelievable that a company that big doesn't want to address their paying customers on a phone call or zoom call.

Read More

CM

Chris M.

Verified reviewer

Sports

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Milwaukee Kickers Review

5

My overall experience has been fantastic. It's hard to believe that an operating system can replace 3-4 systems we had to use in the past. It truly is an all-in-1 system that is easy to navigate and maneuver.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

This software is constantly developing to fit the needs of its users. The developers and success team listen to your concerns and actively look to adjust them in the system to fit your needs. I've never had experience with a support team and development team who truly listen and look to accommodate your club needs.

Cons:

What I like least in the software is difficult because it is constantly being adjusted because of the developers ability to listen and fix problems for its users. At the current moment, I would like to see staff roles be more customizable.

Reasons for choosing PlayMetrics

It was the only system who truly did everything all-in-1.

Reasons for switching to PlayMetrics

An evaluation of our processes was conducted. Our members and administrators felt that our current system did not fit their needs and wants.

Read More

RY

Ryan Y.

Verified reviewer

Sports

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2022

PlayMetrics | Transformational

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

PlayMetrics has been transformational in providing a software platform that is a one-stop shop for members, coaches, directors, administrators, and volunteers. Combining financials, registration, team & club communication, scheduling, Director oversight & management, seasonal planning (micro & macro periodization development), evaluations, etc., into one platform has been a massive improvement from the platforms of the past. Their customer support team is first class, and their software designers work with you to continue improving their services to best support your organization. I highly recommend this platform to any club looking to continue their organization's professional development.

Cons:

A bit of a learner curve to understand the full capabilities of the software. That said, their support team is very responsive in working you through this process

Reasons for switching to PlayMetrics

Wanting a product tailored to what we need and customer support readily available when something comes up.

Read More

SS

Steve S.

Verified reviewer

Sports

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

By Far the Best Club Management Solution

5

We have been incredibly happy with PlayMetrics and have had an excellent experience, from the sales process through deployment. The staff is beyond helpful, knows the product inside and out, and timely in their communication.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The quality and breadth of features is excellent. The design and capabilities are well-thought-out, making the solution intuitive and extremely useful for many critical needs.

Cons:

As the product continues to grow, I hope to see a unified field planner to manage our various complexes across multiple programs.

Reasons for choosing PlayMetrics

PlayMetrics has a superior range of features, and the platform is significantly more modern, intuitive, and customer-friendly.

Reasons for switching to PlayMetrics

Switching to PlayMetrics not only allowed us to combine multiple functions into one solution, but it also gave us superior performance in each function compared to our previous products.

Read More

DV

David V.

Verified reviewer

Sports

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2022

Question: Why Aren't You Using PlayMetrics?

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

Finally, a single platform to communicate EVERYTHING to my team members and the Club! Every bit of Club contact information I could want is easily accessible, and the calendar provides me a single place to populate ALL of our seasonal year events and get accurate availability count for attendance. I was even able to help guide parents to their current balance if they had questions, and help facilitate payment back to the Club - not bad for a soccer coach! Email, alerts, chat - you've got it all. Believe me, you'll use them all too! Running short of time and need a quick training topic? No problem. Dive deeper into the Drills section and see what your Technical Staff and other coaches may have already created and shared. Having the ability to create custom training sessions and upload them into a custom library is fantastic! I needed coverage for a weekend's worth of games, and created a simple roster with substitution patterns for those specific events. Then, I simply added my Technical Director as a Guest Coach for the weekend, and he was able to run with the group no problem. No lengthy phone call required, or an exhaustive note-taking session in advance. Everything was right there at his fingertips! So, the question really is: Why Aren't You Using PlayMetrics? #SaveaClub

Cons:

Mobile app didn't always display the entire roster and availability, but only if you had more than 14 players or so. This may have been related to my antiquated Galaxy S8, but still something I would have liked to be able to have available so I could see if players at the bottom end of the alphabet were coming to training or not.

Read More

TO

Tam O.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Couldn't imagine going back to the old way

5

It's made my job a breeze and because of the time savings it has created it allows me to focus on other things at the club. Our club is in a small town in Georgia but we have a big recreation program to manage as well as our competitive side. We used to operate them with different systems which would cause huge headaches. As PlayMetrics includes everything a rec program needs as well as everything a competitive program needs it has been a huuuuuge game changer for us!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It has absolutely everything that our club staff and members need in one app.

Cons:

That we didn't find it earlier. Couldn't imagine going back to how we used to operate.

Reasons for switching to PlayMetrics

Saw the benefits from a sales demonstration

Read More

JT

Jeff T.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Playmetrics - 2 years in

5

Housing and accessing all our information in an easy use and visually simplistic design eliminated the overwhelming sensation you have when using other sport registration software.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Playmetrics seamlessly integrates registration, communication and management of staff and membership.

Cons:

It took a hot minute to realize this is a backward mapping approach that starts with the end user in mind. Once that process was understood, execution was quite simple.

Reasons for choosing PlayMetrics

Main reason for joining Playmetrics was relationships. From the sales staff, to the onboarding team, and the support/trouble shooting team have all been quality people to work with.

Read More

Showing 1 - 10 of 30 Reviews

[See All Reviews](https://www.softwareadvice.com/club-management/playmetrics-profile/reviews/)

## PlayMetrics Popular Comparisons

[Jackrabbit Gymnastics vs PlayMetrics](https://www.softwareadvice.com/club-management/jackrabbit-gymnastics-profile/vs/playmetrics/)[Club Automation vs PlayMetrics](https://www.softwareadvice.com/club-management/club-automation-profile/vs/playmetrics/)[TeamLinkt vs PlayMetrics](https://www.softwareadvice.com/club-management/playmetrics-profile/vs/teamlinkt/)[Baseline vs PlayMetrics](https://www.softwareadvice.com/club-management/playmetrics-profile/vs/statstak/)[bsport vs PlayMetrics](https://www.softwareadvice.com/pilates-studio/bsport-profile/vs/playmetrics/)[Punchpass vs PlayMetrics](https://www.softwareadvice.com/compare/346056-playmetrics/vs/451226-Punchpass/)[LoveAdmin vs PlayMetrics](https://www.softwareadvice.com/sports-league-management/paysubsonline-profile/vs/playmetrics/)[LegitFit vs PlayMetrics](https://www.softwareadvice.com/gym-management/legitfit-profile/vs/playmetrics/)[ClubRight vs PlayMetrics](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/playmetrics/)[myClubhouse vs PlayMetrics](https://www.softwareadvice.com/membership-management/myclubhouse-profile/vs/playmetrics/)[Hapana vs PlayMetrics](https://www.softwareadvice.com/fitness/hapana-profile/vs/playmetrics/)[Jackrabbit Swim vs PlayMetrics](https://www.softwareadvice.com/fitness/jackrabbit-swim-profile/vs/playmetrics/)[Ashbourne Membership Management vs PlayMetrics](https://www.softwareadvice.com/fitness/ashbourne-profile/vs/playmetrics/)[Sports Connect vs PlayMetrics](https://www.softwareadvice.com/club-management/playmetrics-profile/vs/sports-connect/)

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