BlueFolder 2026: Benefits, Features & Pricing

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Wondering if BlueFolder is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

BlueFolder

4.7

(90)

FrontRunner 2026

Pricing

Starting at $100.00 per month

About BlueFolder

BlueFolder's field service management is a web and mobile-based solution that helps optimize equipment uptime, streamline preventive maintenance, eliminate tedious maintenance tasks and maximize the techs' efficiency. The tool helps commercial service pros in the field stay on-schedule, access critical job details & work order management features in a mobile and web-based user-friendly interface.

Key features include recurring jobs, secure custom user permissions, scheduling/dispatch, customer portals and more. It offers third-party integrations with QuickBooks and more tools. Users can keep all their field techs on track and streamline operations Pricing is available on a monthly subscription basis.

BlueFolder Screenshots

BlueFolder Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Pro

$100.00

flat rate, per month

Plan includes:

Built-in Reports
Customer Management
Data Import/Export
Detailed Work Order Change Tracking
Email Support
Email/Text Notifications
Expense Tracking
File Attachments
Freshbooks Integration
Integrated Maps

Pro Plus

$210.00

per user, per month

Plan includes:

Built-in Reports
Customer Management
Data Import/Export
Detailed Work Order Change Tracking
Email Support
Email/Text Notifications
Expense Tracking
File Attachments
Freshbooks Integration
Integrated Maps

Enterprise

$440.00

per user, per month

Plan includes:

Advanced Assignments
API
Built-in Reports
Bulk-Edit Work Orders
Contract Management
Customer Management
Customer Portal
Customizable Status Colors
Custom Print-Outs
Data Import/Export

Confused about pricing? We've got you covered.

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BlueFolder Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of BlueFolder
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
Appointment Management
Appointment Scheduling
Asset Lifecycle Management
Asset Planning
Asset Tracking
Audit Trail
Automated Scheduling
Availability Management
Billable Items Tracking
Calendar Sync
Checklists
Client Portal
Collaboration Tools
Commercial Properties
Contract/License Management
Cost Tracking
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Dispatch Management
Document Management
Document Storage
Electronic Payments
Email Management
Employee Scheduling
Equipment Maintenance
Equipment Management
Equipment Tracking
Estimating
Facility Asset Management
Facility Management
Facility Scheduling
File Storage
Fixed Asset Management
For Commercial and/or Industrial Electrical Contractors
For Mechanical Equipment
Forms Management
For Schools
Group Scheduling
Historical Reporting
Incident Management
Inventory Tracking
Invoice Management
IT Asset Management
IT Asset Tracking
IT Reporting
Job Costing
Job Management
Job Scheduling
Job Tracking
Maintenance Management
Maintenance Scheduling
Materials Management
Mobile Signature Capture
Multi-Location
Online Booking
Payment Collection in the Field
Preventive Maintenance
Project Management
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Residential Properties
Resource Management
Resource Scheduling
Scheduling
Self Service Portal
Service Catalog
Service Level Agreement (SLA) Management
Service Request Management
SSL Security
Status Tracking
Support Ticket Management
Support Ticket Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Ticket Management
Time & Expense Tracking
User Management
Warranty Tracking
Workflow Management
Work Order Creation
Work Order Management

BlueFolder Integrations

Zapier

Microsoft Outlook

QuickBooks Online Advanced

QuickBooks Online

Google Calendar

Xero

BlueFolder User Reviews

Overall Rating

4.7

Ratings Breakdown

69%

30%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.4

Tiffany S.

Verified reviewer

Logistics and Supply Chain

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed December 2024

Better than others.

Ratings Breakdown

Ease of use

Functionality

Pros:

What has been my admiration of this tool is the effectiveness of uploading photos while creating a record of work.

Cons:

So far I have found it to be complex in setup and configuration

MŞ

Mehmed Oğuz Ş.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Maintenance management is straightforward with BlueFolder

Ratings Breakdown

Ease of use

Functionality

Pros:

Maintenance management is reduced to be a straightforward task with BlueFolder's features.

Cons:

BlueFolder could be a more cost efffective maintenance solution for long term subscriptions.

Reasons for switching to BlueFolder

BlueFolder is a much more easier to use solution.

Randy G.

Verified reviewer

Banking

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

A decent simple ticketing system that lacks features needed for modern work.

For basic ticketing system needs, it does exceptionally well, and I could see service shops and small IT departments benefiting from it; however, without investments into some basic updates, it's hard to recommend to anybody looking for a ticketing system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bluefolder is easy to setup and use, and the overall time to learn the product is very short. As a basic ticketing system, it performs very well.

Cons:

The lack of features, integrations and basic security improvements you would expect in this day and age. The product lacks integration with most identity providers and lacks basic security options such as MFA.

Reasons for choosing BlueFolder

We actually switched from bluefolder to AutotaskPSA - which is way more than we need, but gets us features that Bluefolder lacked such as MFA and integration with RMM tools.

Christian D.

Verified reviewer

Medical Devices

11-50 employees

Used daily for more than 2 years

Reviewed May 2025

Great Platform for Small & Medium Service Businesses

Overall, we've been happy with BlueFolder. It is a great tool for small and medium businesses to build out a field service platform. As organizations scale, like ours, it tends to give way towards a more comprehensive option.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For medium-sized businesses, it's a perfect solution - it has the core features that larger service management platforms have at a fraction of the price. The ability to manage equipment, contracts, and service tickets all in one place, across multiple customers, is exactly what we need. I also appreciate the ability for customization.

Cons:

The reporting capabilities aren't as robust (and timely) as a larger service management platform, which I suppose is to be expected.

michael a.

Verified reviewer

Utilities

51-200 employees

Used weekly for more than 2 years

Reviewed July 2025

Blue Folder Review July 2025

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Easy to use. Easy to configure to suit our needs (Service Request Template) Updates / improvements are automatically actioned. Back up assistance is prompt and helpful. Overall experience is good

Cons:

Not able to carry out a BLOCK DELETE of items would be my major issue. I appreciate you can make it discontinued - but this still leaves it on the system. As an example we have an ex-supplier with over a 1000 items we could delete We have two independent Blue Folder Systems and were not able to transfer blocks of data between the parent system to the child system as an example had to rebuild the client list - BF did assist with transferring some of the client data across but we should be able to export from one system and import into another system. Some limitations when updating costs in the item list - but it has improved over the years - we have many vendors and price changes at least twice a year for some of them. I export to an excel file - do the changes in the excel file - then import the changes. Item list needs a SORT field to make it easier to manipulate in excel - currently I use the manufacturer field with a code. It works but not the best solution, it is only in the last few years I have been able to do this, in the early days you could not import the manufacturer field after a change

Jandy J.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed August 2025

VERY User-Friendly

I was new to the medical industry, but BlueFolder made it easy to settle right in and know the right things to ask.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very user friendly and I'm able to intuitively figure most stuff out. BlueFolder is perfect for our small company, but I can imagine it's great for any size.

Cons:

Only thing I dislike is that the app is not the best - I just use the website. Considering that the site isn't really made for phone viewing, it's not the best option.

Amy N.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Reviewed June 2025

Great Fit for Medium Size Business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is extremely flexible and easy to jump around to different sections. The Smart List are a great tool to have dynamic list that are custom and restricted views.

Cons:

The system is limited on alerts and notifications when reviewing a customer. In addition, you can only select contacts from the customer. It would be nice to be able to select contacts from other customers (ie the contractor who installed it).

Bramwel M.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Bluefolder is the real "G" i like it

Overall... the platform is easy to use It is reliable and also fantastic

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It keeps our clients in track of their daily duties It is simole to use It has amazing features It has amazing Customer support It makes it easy to track each maintenance project

Cons:

There's nothing really wrong with Bluefolder it meets the expectations

Franklin C.

Verified reviewer

Business Supplies and Equipment

11-50 employees

Used daily for less than 12 months

Reviewed January 2025

Simply The Best!

Your personal service and care for details had been OUTSTANDING! Everyone I have spoken with there from [sensitive content hidden] and [sensitive content hidden] they all have been there for me over and over and over! . I didn't have a say in picking out this product, but I am so glad our company did so. I can't begin to thank you all for your year of wonderful service and I am so looking forward to 2025. You all have given me the confidence with expanding what I can do, with providing my company with trouble shooting suggestions and support. I can do this because of your support. I could go one and on and on. But let me sum up Blue Folder software and your staff in two words Simply Beautiful, Simply Outstanding and The Best.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Best. Uniquely Qualified. Wonderful Service. Over Extending. Remarkably Superior. Thank you. Thank you. Thank you.

Cons:

Seriously! You Are Kidding Me Right! For me there are no cons. That was a funny joke though. LOL

Chuck E.

Verified reviewer

Higher Education

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

BlueFolder: Helpful but Lacking in Features

My experience has been ok with BlueFolder. It is good for start but no so perfect for advance work also align with features it offers the price is not justifiable. The mobile app also is not smooth so working during traveling is difficult.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to customize it as per specific needs also the support is way more quicker than any other software in same category. It is very helpful and solve issues in no time.

Cons:

I least like the interface of it which looks so outdate with no modernity in it also the features are as basic as interface with no advance reporting.

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