FSI CMMS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FSI CMMS

4.6

(34)

Pricing

Pricing available upon request

About FSI CMMS

The best cloud-based computerized maintenance management software (CMMS) and on-site services purpose-built for healthcare providers.

FSI’s solutions actively manage over 400 million ft2 of hospital space each year to empower maintenance teams with unified, intelligent maintenance tools needed to stay ahead of disruptions and optimize resources.

FSI has led the development of on-site data collection and standardization best practices that have been adopted by leading healthcare systems and professional bodies, such as the American Society for Healthcare Engineering (ASHE).

Supported operating systems:

OG Agnostic - runs on any operating system

FSI CMMS Screenshots

FSI CMMS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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FSI CMMS Features

Popular features found in Maintenance Management
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management
More features of FSI CMMS
Alerts/Notifications
API
Appointment Management
Asset Assignment
Asset Planning
Asset Tracking
Audit Trail
Barcoding/RFID
Calibration Management
Commercial Properties
Customizable Fields
Data Import/Export
Dispatch Management
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
Inventory Control
Job Management
Job Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Preventive Maintenance
Reporting/Analytics
Residential Properties
Space Management
Tagging
Task Management
User Management
Work Order Creation
Work Order Management

FSI CMMS User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

32%

Secondary Ratings

Ease of Use

4.2

Value for money

4.7

Customer support

4.7

Functionality

4.4

Joe D.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Invaluable for regulatory compliance management

We use the software as a compliance management tool as well as for maintenance management purposes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We implemented this software across 135 hospitals and continue to do so. The product enables our organization to standardize customized preventive maintenance and planned event procedures and schedules which can be updated companywide as needed in real time. Support staff at FSI are readily available and always willing to customize software and generate custom reports as requested.

Cons:

On occasion, more granular reporting on individual hospitals within the system was sometimes difficult to obtain.

Reasons for choosing FSI CMMS

Existing client recommendations, customer service, flexibility, and availability of custom applications.

Reasons for switching to FSI CMMS

We were looking for an enterprise system to facilitate standardized methodologies aimed at improving efficiency, accountability, and regulatory compliance.

Jim W.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Continued development and customer service focused

The product is outstanding and easy to work with for users. The people behind the product are exceptional, and make each customer feel important. You will want to be part of the FSI family.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’m a huge fan of FSI. Their customer service is beyond anything I’ve ever experienced, especially from software companies. Outstanding continued support is one of their strongest points, and their staff members are focused on helping hospitals make these tricky transitions. When I have a question, I know exactly who to contact. FSI’s CMMS allows for incredibly accurate, actionable reporting. Leadership can sit in the office and switch from hospital segment to segment in a minute. We can view how many work orders each site is getting, the type of work requests they're getting because our data were consistent across all hospitals. That was a massive benefit of bringing on one standardized CMMS because you can get everyone on the same page for reporting, evaluating staffing levels, and understanding what types of work are getting done, and where.

Cons:

Honestly not much I've found not to like. We've been customers since Fall 2012 and there has been constant development and improvement to the entire package with continued growth of features.

Reasons for switching to FSI CMMS

We needed better reporting capabilities, and ease of online request to satisfactorily handle our customers needs. We also moved away from the need to shuffle papers to document our work.

Vendor Response

We're very happy to hear this, Jim. Thank you very much for being a loyal customer. We're grateful for the relationships we've been able to build with you and UPMC. Thank you for taking the time to leave this review.

Replied September 2021

Robert S.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed April 2022

Hospital Environment of Care Rounds (EOC)

None that I am aware of.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like being able to add a picture to the finding and being able to generate some work orders right from the round.

Cons:

I don't like the lack of control over an individual site. Not being able to add or remove people from department contact lists and not being able to to pick the correct person to send a finding to. As an example, a department director is not going to clean a ceiling vent or sprinkler head . The last program we used referenced the Joint Commission chapter and element of performance for each finding.

Reasons for switching to FSI CMMS

This was a corporate decision not mine.

Robert B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2021

CMMS Game Changer

FSI is really our Google. Whatever we need to find, it’s there. We’ve been growing by leaps and bounds, acquiring real estate, leasing buildings, building buildings, buying buildings. To keep a repository of all that pertinent facility and equipment information, it’d be impossible without a system like this. The FSI team aren’t pre-programmed sales guys like with all the other presentations. They knew exactly what they were doing. Their experience was a big help, because when we got stuck on looking at what’s an easy way to fix this, what makes the most sense, those guys collaborated with us a lot during implementation. It was a night-and-day change from what we had. What I really liked about FSI was they're pretty transparent. When we met with them, there were several software functions that they didn’t really have built yet, and they teamed up with us and built a purchasing function, a project function, materials management function. It was encouraging to see that they were still scaled to that level where they would help us out, and whatever package we needed, they committed to getting it done. FSI has really changed our whole operation. They’ve made our lives a lot easier with what they produce. And they keep innovating. It never stops. If a health care system is considering FSI, I’d be in 100%.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They set the bar and continue to raise it. Ease of use. We would be lost without it.

Cons:

Lack of reports initially, but this has improved.

Reasons for switching to FSI CMMS

FSI really innovated the CMMS industry. Made our lives easier without over-cumbersome software.

Vendor Response

Thank you for leaving this review, Robert; we really appreciate it. We're also glad to hear that we were able to work through any reporting needs you had. Please feel free to reach out if you need anything.

Replied September 2021

Mark K.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Conference

So far my use has been fine but as listed I am new the the system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The availability of changes views and categories within you hospital options which have been set up

Cons:

To new to the process to answer this question fully

Paul K.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2022

FSI is the right choice when picking a custom maintenance software pckage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the many terrific features of FSI’s CMS platform is it’s functionality in maintaining and tracking your companies assets. From tracking life expectancy to replacement costs and everything in between, there’s really no excuse why a company shouldn’t be prepared to replace that 20 year old piece of equipment when the time comes.

Cons:

It’s difficult to come up with a con for this product given the amount of pros that it has. If I had to choose something, I would say the volume of capabilities this software has can be intimidating for new users until they spend time in it.

Reasons for switching to FSI CMMS

Unknown as I was not part of the planning and implementation stages.

Vendor Response

Paul, thanks for your review! It's constructive feedback to know there can be a learning curve for new users, and we're working on different ways to help first-timers get acclimated quickly with the platform. Thanks for being an FSI partner.

Replied November 2022

Chris R.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed September 2022

FSI CMS Review

It’s pretty good.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It has gotten more and more intuitive to use over the years.

Cons:

The downtimes with the parent server can lead to loss of time.

Reasons for switching to FSI CMMS

I was not with the company before the switch but I did help implement FSI’s product in our organization

Robert S.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Great product and people

It has been a great process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Short learning curve for users. Personal involvement with FSI staff.

Cons:

We have no unresolved issues

Vendor Response

Hi Robert, thanks for taking the time to submit a review. We're happy to hear that both our product and our people are serving you well!

Replied October 2022

Donna P.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Ease of access

Very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One stop access to various options. New option added CMS Rounding

Cons:

Rounding reports are cumbersome and not giving me info looking for

Reasons for choosing FSI CMMS

ABM association

Brett S.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

FSI Review

Great system for preventive maintenance and record keeping

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and great record keeping. Customer service records and PM by trade reports

Cons:

24 hrs to generate a PM. Loss of existing asset number in last update

Reasons for switching to FSI CMMS

Line up with Wake Forest Baptist

Vendor Response

Thanks Brett for the feedback! We're happy to hear the product has been easy to use and you're finding our Support and report functionality helpful. As far as PM generation, reach out directly if you're still having issues so we can work towards a solution.

Replied November 2022

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