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FMX vs Incident IQ

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Updated February 9, 2026

FMX vs Incident IQ: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price

Pricing available upon request

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Maintenance Scheduling
4.95
Work Order Creation
4.91
Service History
4.88
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Inventory Management
4.63
Ticket Management
4.59
Access Controls/Permissions
4.57
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Integrations
Microsoft Excel
Microsoft Excel
QuickBooks Online
QuickBooks Online
Microsoft Outlook
Microsoft Outlook
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Jamf School
Jamf School
Chrome Remote Desktop
Chrome Remote Desktop
Duolingo
Duolingo
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Pros / Cons
  • This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated.
  • They have not fixed the glitches when using schedule requests with auto-generated workorders.
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  • The self-service portal saves time and cost of registration for new employees.
  • Slow to implement user feedbackSome updates have stripped away features in exchange of simplicity.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Value for Money
4.7/ 5
4.7/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.6/ 5
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
  Recommendations
47 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad