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Snapfix

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Snapfix 2026: Benefits, Features & Pricing

Wondering if Snapfix is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Snapfix
Snapfix
4.7
(63)

Pricing

Starting at $129.00 per month

About Snapfix

Streamline your hotel’s maintenance operations with Snapfix.

Designed for simplicity, Snapfix uses photos for clear communication and a traffic light system for seamless collaboration. Easily track, manage, and resolve tasks in real time, ensuring efficiency and smooth operations within cross-functional teams.

  1. Centralize all maintenance issues using photos
  • Communicate instantly - this visual approach breaks down language barriers and ensures non-technical users can easily create and manage tasks efficiently.
  • Eliminate the need for multiple communication channels by using the Snapfix app for all things maintenance and operations.
  1. Improve accountability
    -Track progress in real time and ensure that everyone—from housekeeping to maintenance—can work together seamlessly to resolve all tasks.
  • Remove the need for paper checklists or spreadsheets with a digital record of all assignments making it easy to follow up on outstanding items.
  1. Get set up instantly
  • Teams can be set up and trained in minutes. Easy-to-use tech means less resistance from staff, allowing hotels to focus on improving the guest experience.
  • Can easily be scaled across multiple locations with no disr...
uption to operations. 4. Maintain standards - Reduce risk of non-compliance with brand standards and legal regulations. - Automate checks and avoid audit challenges with real-time reporting, making it easier to stay on top of inspections and regulations. We already partner with over 600 hotels worldwide, simplifying operations and helping teams save up to five hours per week on maintenance. Customers have said: “Since we started using Snapfix, we've seen a decrease in negative reviews about maintenance issues” “Describing Snapfix in three words, I would say: Quick. Effective. Communication.” “With Snapfix, you can take pictures, highlight, and circle — everyone understands what needs to be done. You can use it without writing anything, and that’s important in hospitality.” “The reporting feature on Snapfix is great in terms of tracking reoccurring issues”

Snapfix Screenshots

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Snapfix Pricing and Plans

Starting price: $129.00 per month
Free Trial
Free Version

FIX (For Task Management)

$129.00

per feature, per month

No plan information available

    Plan (For Scheduled Maintenance)

    $199.00

    per feature, per month

    No plan information available

      Comply (For Safety and Compliance)

      $299.00

      per feature, per month

      No plan information available

        Enterprise (For Larger Teams)

        $0.00

        per feature

        No plan information available

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          Snapfix Features

          • Popular features found in Maintenance Management
            Billing & Invoicing
            Calendar Management
            Document Management
            Inspection Management
            Inventory Management
            Scheduling
            Service History
            Technician Management
            Third-Party Integrations
            Vendor Management
          • More features of Snapfix
            Access Controls/Permissions
            Activity Dashboard
            Activity Tracking
            Alerts/Notifications
            API
            Asset Assignment
            Asset Kitting
            Asset Lifecycle Management
            Asset Tracking
            Assignment Management
            Audit Management
            Audit Trail
            Automated Scheduling
            Barcoding/RFID
            Budgeting/Forecasting
            Calibration Management
            Check-in/Check-out
            Checklists
            Commercial Properties
            Communication Management
            Complaint Monitoring
            Compliance Management
            Contact Database
            Contact Management
            Contract/License Management
            Contractor Management
            Corrective and Preventive Actions (CAPA)
            Cost Tracking
            Customizable Fields
            Customizable Forms
            Customizable Reports
            Data Import/Export
            Depreciation Management
            Digital Signature
            Dispatch Management
            Disposal Management
            Document Storage
            Drag & Drop
            Electronic Signature
            Employee Management
            Equipment Maintenance
            Equipment Management
            Equipment Tracking
            Facility Asset Management
            Facility Scheduling
            Fixed Asset Management
            For Schools
            Funding Source Tracking
            GPS
            Historical Reporting
            Incident Management
            Inventory Control
            Inventory Tracking
            Invoice Management
            IT Asset Tracking
            Job Management
            Job Tracking
            Key & Lock Management
            Location Tracking
            Maintenance Management
            Maintenance Scheduling
            Materials Management
            Mobile Access
            Monitoring
            Multi-Channel Communication
            Multi-Location
            Parts Management
            Predictive Maintenance
            Preventive Maintenance
            Purchase Order Management
            QR Codes
            Real-Time Data
            Real-Time Notifications
            Real-Time Reporting
            Reminders
            Reporting/Analytics
            Reporting & Statistics
            Reservations Management
            Residential Properties
            Routing
            Search/Filter
            Service Request Management
            Shipping Management
            Space Management
            Status Tracking
            Tagging
            Task Management
            Task Scheduling
            User Management
            Visitor Management
            Workflow Management
            Work Order Creation
            Work Order Management

          Snapfix Integrations

          IoTConnect
          IoTConnect
          Oracle CPQ
          Oracle CPQ

          Snapfix User Reviews

          Overall Rating

          4.7

          Ratings Breakdown

          5

          73%

          4

          25%

          3

          2%

          2

          0%

          1

          0%

          Secondary Ratings

          Ease of Use

          4.7

          Value for money

          4.7

          Customer support

          4.8

          Functionality

          4.7

          NK

          Naomi K.

          Verified reviewer

          Hospitality

          51-200 employees

          Used daily for less than 2 years

          Reviewed September 2021

          Customer Service second to none

          5

          From the beginning of my experience with Snapfix to now I cannot fault anything. I have been dealing with [SENSITIVE CONTENT] who is an absolute delight to deal with. She is patient with explaining things and efficient with any requests I have for her. The app itself is completely user-friendly which makes it a lot easier and saves so much time especially when you work in a large property with a lot of staff.

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          The software is user friendly and instant which is great when you have a large team with access to the app in different departments. it doesn't disrupt the working day as it takes minutes (sometimes seconds) to use.
          Cons:
          I can't seem to permanently delete past users.

          Vendor Response

          Naomi, thank you so much for this wonderful review! It's always great to hear from a happy customer.

          Replied April 2022

          Read More

          DM

          Denis M.

          Verified reviewer

          Hospitality

          51-200 employees

          Used daily for more than 2 years

          Reviewed September 2021

          Snap it done

          5

          Brilliand and easy and clear to use

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          Very Ease of use great editing tools and straightforward operating
          Cons:
          Hard to say because anything we didnt like got changed and now we love

          Vendor Response

          Thank you so much Denis for taking the time to leave us a 5-star rating. Our customers are at the forefront of everything we do. Your review means a lot to us and lets us know we're on the right track!

          Replied April 2022

          Read More

          RO

          Ryan O.

          Verified reviewer

          Hospitality

          2-10 employees

          Used daily for less than 6 months

          Reviewed September 2021

          Great Product

          4

          Easily managing staff and maintenance

          Ratings Breakdown

          4
          Ease of use
          5
          Value for money
          5
          Customer support
          4
          Functionality
          icon
          Pros:
          Ease of use, great in managing security walks
          Cons:
          N/A, haven’t been using the product long enough

          Vendor Response

          Thanks for the review Ryan! Snapfix has been designed for infinite uses including security walks so we're delighted to hear how useful you find it for that exact purpose.

          Replied April 2022

          Read More

          BG

          Barry G.

          Verified reviewer

          Airlines/ Aviation

          501-1000 employees

          Used daily for less than 12 months

          Review source

          Reviewed July 2021

          Excellent Auditing Tool.

          5

          Great tool for keeping track of all audits and inspections. The fact that it is digital and portable makes this a great all round tool. At this branch, thanks to SNAPFIX, we have reduced our paper usage, our daily audits and inspections used to be time consuming and a drain on a resource. Thanks to SNAPFIX this has all speeded up.

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          Very user friendly, easy to set-up and most importantly, every easy to train new staff on its use.
          Cons:
          So far, all is going well and I have no issues.

          Reasons for choosing Snapfix

          This was a company HQ decision.

          Read More

          KR

          Kevin R.

          Verified reviewer

          Hospitality

          201-500 employees

          Used daily for less than 12 months

          Review source

          Reviewed July 2021

          A great tool for any large building with ongoing or repetative maintenance issues.

          4

          Very good.

          Ratings Breakdown

          4
          Ease of use
          5
          Functionality
          icon
          Pros:
          Being able to post a picture to the account and to submit its location allows us to save a lot of time. It also saves paper as we are not printing our previous maintenance list every morning. I can check the status of a post at any time wherever I am.
          Cons:
          Sometimes the pictures take some time to load.

          Vendor Response

          Hi Kevin, thank you so much for taking the time. We're so happy to hear that you recommend Snapfix highly!

          Replied July 2021

          Read More

          EC

          Eoin C.

          Verified reviewer

          Hospitality

          51-200 employees

          Used daily for less than 12 months

          Review source

          Reviewed June 2021

          Excellent tool backed up with excellent support

          5

          Very positive experience from the outset. For our fire walks it is an invaluable tool. The maintenance tasks have allowed us to streamline where maintenance issues are logged and avoid any issues been missed

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          We have been using Snapfix for almost a year. Initially we used it for our daily fire checks/walls but have since expanded its to include maintenance tasks and covid cleaning monitoring. Installation is very straightforward and the Snapfix team is on hand every step of the way
          Cons:
          The only con is a recurring issue with our fire check daily tasks nit loading periodically. Issue is usually resolved quickly by Cistome success .

          Reasons for choosing Snapfix

          Recommended by sister hotel

          Read More

          ML

          Manoj L.

          Verified reviewer

          Hospitality

          201-500 employees

          Used daily for less than 2 years

          Review source

          Reviewed June 2021

          Review by Manoj

          5

          Its an amazing tool. Should link with Property management system opera

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          Easy and can complete the task quick. It also got web access to control and check the status of the task
          Cons:
          Battery drains in mobile if software runs full time

          Vendor Response

          Thanks for taking the time to share your feedback with us Manoj! It means so much when our best customers share their experiences. Integrating with other management systems is on the roadmap so we'll definitely consider Opera. Thanks for the recommendation!

          Replied June 2021

          Read More

          PS

          Patrick S.

          Verified reviewer

          Hospitality

          51-200 employees

          Used daily for less than 12 months

          Review source

          Reviewed July 2021

          Excellent Tool

          5

          Very happy with our overall experience with Snapfix

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          What I like most is that it allows all users in the organisation to see the list of outstanding maintenance items which prevents mulitiple reports of the same issue. It also allows management to track the efficiency of the teams rectifying of maintenance issues. It is simple to use and removes a number of steps from the od process of maintenance issue reporting.
          Cons:
          There is nothing I like least about the software

          Vendor Response

          Hi Patrick, thank you so much for taking the time to leave such a wonderful and detailed review. The team is so happy to receive such great feedback.

          Replied July 2021

          Read More

          AH

          Ardan H.

          Verified reviewer

          Education Management

          51-200 employees

          Used daily for less than 12 months

          Reviewed September 2021

          Clongowes wood college

          5

          Very good experience for all users.

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          A really good facilities tool. All reactive work is easily logged now and followed up. Planned preventive maintenance is scheduled and completed within time. Asset management feature is great for large sites.
          Cons:
          Limited characters for texts message. When it is used on the PC the interface is not as good as the phone.

          Reasons for choosing Snapfix

          It was very easy to use and very little training needed to use.

          Vendor Response

          Hi Ardan, thank you for your amazing review and feedback, it's much appreciated! Our team has been working hard on optimizing the desktop version of the platform and we hope you find the update on par with the mobile app.

          Replied April 2022

          Read More

          CR

          Conor R.

          Verified reviewer

          Hospitality

          201-500 employees

          Used daily for more than 2 years

          Reviewed August 2021

          Snapfix

          4

          Maintenance issues are tracked and easily referenceable.

          Ratings Breakdown

          5
          Ease of use
          4
          Value for money
          5
          Customer support
          4
          Functionality
          icon
          Pros:
          Easy to us product for creating and managing maintenance issues
          Cons:
          the product does what we need it to do and are very happy with it

          Read More

          Showing 1 - 10 of 63 Reviews

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