MerlinX 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MerlinX

4.5

(41)

Pricing

Starting at $1,200.00 per month

About MerlinX

MerlinOne is a digital asset management solution that helps users centralize marketing assets. MerlinOne’s batch editing capability allows users to edit multiple files at once. Users can create, download and upload files in different formats and sizes.

The solution integrates with WordPress, Salesforce, Drupal and other related platforms. MerlinOne also offers a content development feature that helps users create digital content. Users can create groups and manage access rights for their team members. Additionally, users can view changes made to content, archive outdated content and more.

MerlinOne includes a return-on-investment calculator that helps users estimate costs using parameters such as time spent and number of people. Support is available via email.

MerlinX Screenshots

MerlinX Pricing and Plans

Starting price: $1,200.00 per month

Free Trial

Free Version

Basic

$1,200.00

per month

No plan information available

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MerlinX Features

Popular features found in Digital Asset Management
Access Controls/Permissions
Asset Categorization
Content Management
Customizable Branding
Document Management
File Management
Metadata Management
Reporting/Analytics
Search/Filter
Tagging
Version Control
Workflow Management
More features of MerlinX
Activity Dashboard
API
Asset Library
Asset Sharing
CMS Integration
Collaboration Tools
Configurable Workflow
Data Import/Export
Data Retrieval
Drag & Drop
File Conversion
Full Text Search
Image Recognition
Machine Learning
Mobile App
Natural Language Processing
Third-Party Integrations
Video Management

MerlinX Integrations

Adobe Illustrator

Content Hub

WordPress

Drupal

Salesforce Platform

Hootsuite

MerlinX User Reviews

Overall Rating

4.5

Ratings Breakdown

51%

44%

Secondary Ratings

Ease of Use

4.1

Value for money

4.2

Customer support

4.8

Functionality

4.4

Verified

Reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

Great product. Great service.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Merlin allows us to easily share photo assets with our network of Habitat affiliates in the U.S., and with our national organization offices in more than 70 countries. My favorite tool is the ability to share email previews of contact sheets containing links to directly download images. That gives us the ability to share collections of photos directly with our clients, without having to upload files to Dropbox. That’s a huge time saver for our team. I also can’t say enough about their amazing customer service. They quickly respond to our questions, and the available training helps us get the most out of the service.

Cons:

The more I learn about Merlin, the less I see that I would consider a negative. You can credit the customer service team for helping us through anything we don't understand.

Madeline V.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Review source

Reviewed June 2022

A great tool for virtual working.

A very positive experience they have a great staff that helps problem solve they are innovative, and they are continually improving the quality of their products and the services they provide to their clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When searching for A DAM system, Shriners Childrens needed a system that was HIPAA-compliant and MerlinOne offered this service along with great customer service and efficient communication. The MerlinOne DAM system organizes our companies’ assets in a way that maximizes their value for our brand it allows us to set varying levels of user access for files and folders, and we can easily share files internally and externally with our vendors. A great tool to have on the cloud it has been very valuable during the pandemic as employees started to work remotely, this system allowed us to continue to do our work while having instant access to our assets from any location at any time our teams continued to be efficient while adapting to the virtual working conditions.

Cons:

The content hubs are a great tool, but it’s still a work in progress and additional features are needed.

Reasons for choosing MerlinX

MerlinOne is HIPAA-compliant

Vendor Response

Thank you for the positive feedback, Madeline! We are actively working on Content Hubs and appreciate your patience as we continue to develop the feature!

Replied June 2022

NICOLE H.

Used daily for less than 2 years

Review source

Reviewed February 2018

Take quite a bit of training to get comfortable. Missing some key functionality.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Once you figure it out, the system is very easy to use and retrieve content. Search features are great.

Cons:

Does not generate permalinks to content/collections; they expire after 24 hours and thus cannot embed content collections on website.

Robert H.

Verified reviewer

Research

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Merlin review

Simply put, I can't imagine doing my job without Merlin.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to train people on Merlin's basic functions, and that's all most of our users need. It's also fairly easy to train power users on most of Merlin's more powerful features.

Cons:

I still find it difficult to deal with video. I simply can't remember how to output sub-clips. That used to not be too much of a problem, but video is a growing part of my job.

Reasons for choosing MerlinX

It was less expensive and it fit our needs a lot better.

Verified

Reviewer

Higher Education

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

A highly customizable system with many great capabilities for use in digital asset management

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like the many options available to the user when it comes to customizing the system. I work in the education space and some of the items that we like to tag when saving our digital assets can be very intimately related to our field i.e. students on campus, students in different buildings throughout the school, students wearing branded school gear or just the spaces around the campus to show the school. It's nice that we could build a taxonomy that is specific to us, this makes searching our files easier.

Cons:

I least like the fact that it can be a bit cumbersome to navigate; sometimes I am uploading hundreds of photos and find that some of the files didn't upload properly - however I have received very good customer service support on this issue which I appreciate.

Verified

Reviewer

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Great and trouble-free archiving system

MerlinOne is our archive of published stories, and photographs as well as PDFs of our pages - which are fully searchable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple setup for files and metadata, and our librarian can dump content to Merlin in a single system. It's easy to set up and easy to make configuration changes, and the FTP hot folder is trouble free.

Cons:

No Windows mobile native apps. It would be nice if this was added to the company roadmap. I can't think of a better asset management system and would urge anyone considering purchasing one to absolutely give MerlineOne a try.

Brock K.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

MerlinOne Review

Customer Support is prompt. It has been overall good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efforts have been made to compete with the other products out there. Thats apparent. Please continue in this direction. The BIGGEST feedback I got from our users who got a look at Libris.... was how easy it seemed compared to the Merlin interfaces.

Cons:

Somewhat slow - I know this has been looked into, and also dependent on our internet speed, but we have a very fast connection ... the lags that happen just don't look good to those, who are already not huge fans of Merlin, you may be showing photography assets to etc.

Reasons for choosing MerlinX

You came down on your pricing.

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed January 2018

Game-changing DAM solution.

Centralize all digital assets help increase both efficiency and effectiveness.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We got MerlinONE up and running in a matter of days. No lengthy implementation and a major productivity increase.

Cons:

Hard to say, any issues we had were quickly ironed out. One very minor thing I would love to see would be more printer template options for printing archived articles. That is a very small thing though, overall MerlinONE was our go-to software when we were up against a tight deadline.

Brian G.

Verified reviewer

Publishing

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed February 2018

We have used MerlinOne's esheets software for many years, and it provides all we need.

A simple way for customers to look at and review their tearsheets. We have saved money by no longer printing extra copies of ads and mailing them to the customer. The tearsheets are available more quickly than they would have been with mail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a very easy system to use. The documentation is complete and helpful. The support is wonderful and always provides quick, accurate responses.

Cons:

Some of the date features are frustrating. Primarily how the calendar is displayed as Monday through Sunday, which takes some time getting used to.

Amanda G.

Verified reviewer

Public Relations and Communications

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2019

A DAM you can make your own

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I've been impressed by the amount of customizations you can make in Merlin. Their customer service department has been very helpful when it comes to constricting creative solutions to project management problems and usually responds promptly.

Cons:

Be prepared to work extensively with their customer support. In my previous DAMs I had much more direct control over field rules, creating new fields, complex user group customization, etc. Merlin customer support has to do all of that for you. While they do usually respond promptly and are helpful, I would much rather do it all myself to avoid errors in communication and delays.

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