Frame.io vs Microsoft 365: Which is best for you?

It seems the product is going in the direction of offering more complete video project management. While I see these could be useful for video production teams, we don't really need the extra project management features as we manage all projects in a separate project management software which includes much more than video-related tasks.

customer service is terrible if you go over your storage limits (even by accident) they suspend your account and you can't access anything and all your link break

Microsoft support through admin center is 10/10, and they quickly provide reply and are eager to jump on a call to resolve an issue if possible (and issues do occur sometimes when you’re a Mac app user of Word, Excel… especially when working on big files or changing organizations when collaborating with externals).

I have a spreadsheet shared on the drive which has many graphs, and they do not perform well for synchronization with sheets.