Frame.io vs Slack: Which is best for you?

It seems the product is going in the direction of offering more complete video project management. While I see these could be useful for video production teams, we don't really need the extra project management features as we manage all projects in a separate project management software which includes much more than video-related tasks.

customer service is terrible if you go over your storage limits (even by accident) they suspend your account and you can't access anything and all your link break

It allows for sharing of documents, links, doing a hurdle, and screen sharing and all those other essential things important in a semi professional environment.

I hate it when I receive a call and I don't have my earphones connected. If I answer the call directly, I find that many times the earphones are not recognized, and usually I need to restart Slack to make my earphones recognizable. When you have an important call, that sucks.