Sync.com 2026: Benefits, Features & Pricing

It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service.

My overall experience with Sync.com has been excellent. I have relied on it for many years now, primarily as a means to back up my important documents, but also as a convenience to access documents from wherever I may be in an emergency. I am surprised by the low price (I think it has been $49/year for several years now), so it is a great service for the cost.

It was good at first - I had no problems using Windows as an OS, but as soon as I switched over to Mac, the app cannot function properly. I am very disappointed and quite frankly very frustrated that this is where my money is going.

When you hear secure cloud storage you may assume sharing a file will feel like pulling teeth, but Sync has managed to pair convenience and security. Quite the feat!

Easy to set up, secure, and more free storage than dropbox. Down and uploading was difficult at some point, so now we only use it sporadically. Also, with proton and mega we find our needs are met better. Since we already use proton mail.

Started off as a good system for small businesses with one of two users. Once you have files (we are at 120GB of 2TB quota) and the system stops syncing across devices completely. The only support option is through a contact form, and support team takes 2-3 days to respond. As a premium member, this "priority" support is poor.

I have been on the lookout for an alternative to Backblaze. I have about 20TB of media files I want to back-up. The Sync pricing of one of its business packages compared to the equivalent Dropbox package made it worth trying. You get 5GB for free in the trial. Initially I tried uploading 400MB of files through the browser. The upload frequently hung and had to be restarted; files failed to upload the first time and had to be repeated. It took about an hour. Next I tried the downloadable Windows app. I uploaded about 700MB of files. None of the uploads via the app hung and none failed first time. However, the upload took 49 minutes. At that rate the 20TB of data will take 976 days to upload. This is from UK and my internet upload speeds are not great but for comparison I tried the same thing with Google Drive almost immediately after trying Sync. The 400MBs took 3 minutes and the 700MB 6minutes. With Backblaze my average upload speed over an extended period of time is around 100GB a day. Sync's pricing is attractive but these speeds make unworkable for me.

Replaced my old Dropbox account for client files management