LiveAgent vs ServiceNow Customer Service Management: Which is best for you?

Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.

It is a bit hard to edit a table because there is no option to delete rows or columns.

It provides full integration with teams and tasks, allowing to easy monitoring their status and progress

At times, I find it not very intuitive and also certain features seem a little overwhelming for the beginners.