Groove vs Tidio: Which is best for you?

It has allowed us to successfully gain visibility into the various requests from our customers and is playing a huge role in team members being able to support each other more effectively!

I use it daily (almost 2-3 hours working through Groove emails) and receive suggestions, summary and edit the message according to the customers I am sending it to feels great and changed the pov for our customers too as they felt communication was more personalised.

We got a fast alert from Tidio in Slack, so it helps to provide a fast response to customers, and helps to grow to make a good connection with our customers.

Accessing the advanced Slack integration feature requires a paid plan; the free plan does not support the better automation flow.