ezyVet vs Rapport: Which is best for you?

Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time.

We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on

I like that Rapport interfaces directly with Impromed so my CSR's do not have to perform extra functions trying to maintain separate systems.

We have liked the reminder calls and emails for scheduled appointments but inadequate customer service and lack of full functionality for a product we pay full price for is frustrating. As we use multiple covetrus products, we have seen a negative shift over the last several years.