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Gold-Vision CRM vs Dynamics 365: Which is best for you?
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Features
- GV CRM provides comprehensive tracking of all customer emails, offering effortless, fingertip control for maximum simplicity.
- There are quite a few areas of improvement needed as the company grows and requirements change. as it stands its not 100% fit for purpose.
- For salespeople, it removes a lot of the usual admin - meetings are quick to log, and the Microsoft 365 integration makes a real difference, allowing calls to be made directly from the platform while automatically capturing and recording meetings.
- There is nothing I would say I dislike about dynamics 365, however we do have some intermittent problems with certain add ins we use such as the CRM to Genesys softphone not loading for our advisers and contact centre agents which can cause some operational issues from time to time.
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