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Josh P.
Advisor, 7 years
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Updated January 14, 2026
Lyssna vs Dovetail: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$99.00
per month
$29.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
For Websites
4.67
A/B Testing
4.67
Surveys & Feedback
4.64
See All
API
4.83
User Research Analysis
4.81
Annotations
4.75
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Integrations
See All
See All
Pros / Cons
- It's a solid tool that does what you need if you want to survey or test visuals/interview panelists or send to your own list of people.
- I had to abandon a French survey due to only being able to recruit 10 people (not worth it) and a German survey has a lead time of over 10 days for 20 people.
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- The ability to centralize all our research data, tag insights, and create visualizations helps us spot trends quickly and make better decisions
- The inability to limit access to a single recording from within a folder makes it challenging to collaborate when proprietary information is involved.
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Ease-of-Use
4.6/ 5
4.6/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Functionality
4.3/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
