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SysAid vs monday service: Which is best for you?
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Features
- The live chat function improves user engagement by offering real-time assistance, and the deployment process, while requiring some initial setup effort, is well-documented and straightforward once familiar with the system.
- This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.
- Coming from a residential background, I like that I can make a contact list to properly store information about who I am speaking with, when I last contacted them, and see all of my previous conversations with the person.
- I have trouble with data visualization; I would like to be able to export leads based on what segmentation they are labeled as to make our mass emails through another platform more targeted.
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