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XCALLY vs Calabrio ONE: Which is best for you?
per month
one time
and Demo
Features
- We rely on XCALLY in a fundamental way to enable our customer support team to take and make support calls and follow up on support tickets in Zendesk (created via the XCALLY integration).
- Reports engine lack the option to run all query types from the database
- It allows us to create custom dashboards, reports, and visualizations to help our teams better understand their performance and data.
- Calabrio does not do that so I have to set an alarm on my phone and when it goes off it interrupts my calls because I'm not going to change the volume from my morning alarms.
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Recommendations
