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Calabrio ONE vs Exotel: Which is best for you?
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Features
- It allows us to create custom dashboards, reports, and visualizations to help our teams better understand their performance and data.
- Calabrio does not do that so I have to set an alarm on my phone and when it goes off it interrupts my calls because I'm not going to change the volume from my morning alarms.
- We’ve been using Exotel for our customer support and communication needs, and it has been a fantastic experience.
- The user interface feels a bit outdated, and it can take some time to figure out how to access certain features.
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Recommendations
