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Nextiva vs LoopUp

Updated January 5, 2026

Nextiva vs LoopUp: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
VoIP
4.87
Audio Calls
4.84
Online Voice Transmission
4.81
See All
See All
Integrations
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Zendesk Suite
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Zoho CRM
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Five9
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LinkedIn for Business
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Pros / Cons
  • My favorite features are the texting, voicemail transcription and the fact that the app doesn't log out randomly.
  • Their approach to business appears to be: lure the customer in, demand a 3-year contract, hide the part about auto renewal, provide just average level service, hire less than competent support staff to handle customer complaints, and hope the customer doesn't become aware of the auto renewal gimmick before the end of the contract term.
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  • Overall I would say that our porting project with LoopUp is one of the best-planned and implemented projects in the voice sector that I have been able to implement to this date.
  • We have struggled with a different VoIP provider for four years, experiencing spotty service and horrible customer support.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.5/ 5
4.5/ 5
Customer Support
4.6/ 5
4.6/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad