Zendesk Suite vs Supremo Remote Desktop : Which is best for you?

Overall, Zendesk suite serves as a robust and scalable support platform centralizing mulit-stakeholder support, improving response times through automation and self-service capabilities supported with analytics to report on support metrics.

They do a terrible job of screening for junk and spam letting a significant numbers of spam and malicious messages through and flagging real customer message en masse after each update.

I've been using Supremo for a few years now, and I really like the simple and clean interface.

It can't handle multiple monitors at the host end, so sometimes you have to ask the host user to move windows from one monitor to another.