Zendesk Suite vs Faveo Helpdesk: Which is best for you?

Overall, Zendesk suite serves as a robust and scalable support platform centralizing mulit-stakeholder support, improving response times through automation and self-service capabilities supported with analytics to report on support metrics.

They do a terrible job of screening for junk and spam letting a significant numbers of spam and malicious messages through and flagging real customer message en masse after each update.

One of the standout features of Faveo Helpdesk is its user-friendly interface, which simplifies ticket management and streamlines customer support processes

The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment"