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Zendesk Suite vs Odoo : Which is best for you?
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Features
- Overall, Zendesk suite serves as a robust and scalable support platform centralizing mulit-stakeholder support, improving response times through automation and self-service capabilities supported with analytics to report on support metrics.
- I disliked that Zendesk was too reliant on email integration, forcing me to sift through many different threads, often duplicates, to find records of past support conversations.
- I use Odoo to manage multiple ventures, and it’s allowed me to help entrepreneurs, startups, and even 100 million dollar companies run with full transparency and confidence.
- The software is solid, but the company’s handling of sales, communication, and post-sale support has been the worst I’ve experienced in nearly 50 years of business.
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Recommendations
