Zendesk Suite vs Teamwork Desk: Which is best for you?

Overall, Zendesk suite serves as a robust and scalable support platform centralizing mulit-stakeholder support, improving response times through automation and self-service capabilities supported with analytics to report on support metrics.

They do a terrible job of screening for junk and spam letting a significant numbers of spam and malicious messages through and flagging real customer message en masse after each update.

I recall that there was no frustration and everything was running smoothly while we were using the platform.

Does not integrate with much other software that we use to enhance the customer experience.