LiveChat vs monday service: Which is best for you?

We like using LiveChat because it offers online access to a team both via various devices, which ensures we can respond to clients on the move.

The system disconnects on its own without any warning, incoming client chat requests are not notified, and messages are missed entirely.

Coming from a residential background, I like that I can make a contact list to properly store information about who I am speaking with, when I last contacted them, and see all of my previous conversations with the person.

I have trouble with data visualization; I would like to be able to export leads based on what segmentation they are labeled as to make our mass emails through another platform more targeted.